GT Omega Reviews 

1,498
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 128 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality and robust build of the products, finding them rock-solid and comfortable even after extended use. Many people highlight the outstanding customer service and fast delivery, often noting clear communication and quick turnaround times. Reviewers also appreciate the reasonable pricing and value for money, making the products accessible and a worthwhile investment. However, some customers also noted issues with delivery, including delays, items not arriving as expected, or parcels being lost. A few other people also felt that customer service could be improved, mentioning difficulties reaching support or unhelpful interactions. Additionally, some reviewers reported product defects like misaligned frames or broken components, along with challenges during assembly due to unclear instructions.

What people talk about most

Product

Customers generally report positive experiences with the products, highlighting their solid build quality and... See more

Quality

People report positive experiences with quality, often highlighting the solid build and impressive sturdiness... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast delivery times,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the helpfulness and... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers praising the great and competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I recently stumbled across the GT Omega website and thought I’d upgrade my DIY sim rig, I ended up purchasing a Prime Lite. The product is good, the service was good and delivery was fast. My only... See more

Rated 4 out of 5 stars

Great company and delivered on time with good communication about delivery. I bought the GT Omega Prime Lite and I was really impressed with the rig, Also comfortable even after a few hours of racing.... See more

Rated 5 out of 5 stars

What can I say about GT Omega? Well this is quite an easy one to be fair. From my own personal experience and from friends where I’ve said to them to purchase from GT Omega, I can speak for myse... See more

Rated 5 out of 5 stars

When needing answers to a questions the response received is in a timely manner, information needed is gained. From the items i've purchased they are fine, not without their issues but i'm mechanical... See more


Company details

  1. Gaming service Provider

Written by the company

Founded in Scotland in 2009, GT Omega are a leading supplier of simulation racing equipment. Since establishing ourselves through sim racing, we have used our knowledge and expertise of racing ergonomics to successfully expand into the gaming furniture and accessories market. Our focus on accessibility and value for money has earned us a reputation as a trusted brand for any budget. We build on this trust through consistent efforts to improve our products and services, while keeping costs low.


Contact info

  • Craigmont Street 24, G20 9BT, Glasgow, United Kingdom

  • gtomega.co.uk

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.2

All reviews

(1,498)

123 reviews in the last 12 months

Write a review
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Rated 5 out of 5 stars

The racing sim frame is super solid

The racing sim frame is super solid. Excellent value, im really happy with it. The chair is also good. Delivery was speedy and when emailed them to ask about a delayed delivery (not their fault) they responded right away. I'll be buying from them again.

October 18, 2025
Unprompted review
Rated 5 out of 5 stars

New sim gloves are class above....

I just want to say how damn good the new sim gloves are.
Ive used a number of different brands and had multiple problems with each however not only was the pre order simple the delivery was fast and when they got here the gloves fit ..... well like a glove. They felt like a second skin and didn't feel distracting at all on the hand. Really good quality and made up to finally have a decent glove to go with my rig.

November 1, 2025
Rated 3 out of 5 stars

Good Price for my Fabric PRO Series but

Great service from GT Omega , quick delivery easy shopping process , Have had the chair 2 weeks , have had to stuff paper up the arm rests as the plastic casing around the arm rest fitting does not fit well and makes it wobbly

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Fast shipping

I bought some products off of the website and it came very quickly, i also scored some points and was able to get something i liked!

November 4, 2025
Unprompted review
Rated 1 out of 5 stars

Horrendous customer service & ZERO instructions

Horrendous customer service. Products come with incomplete instructions. You would need an engineering degree from Oxford to be able to construct the kits. Customer service don't have a phone line - their words not mine - they emailed instructions videos for other equipment and said it was the best they could do. I'd never ever recommend them.

October 19, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect for all beginners needs

Delivery was very quick 2 days in fact.
This is my second rig from GT Omega and the prime lite r is by far the best yet and is ideal for all my needs with minimal moment (unless forced !!).
I would highly recommend for beginners and is easily upgradable with all the prime extras, the price is
to bad either.
Thanks.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

What an upgrade the Hybrid cockpit is!!

I came to you guys after a great experience in the past with my ART Cockpit that’s lasted me well for about 15yrs (and has had haptics and all sorts bolted to it just fine.)

This time I went with the prime hybrid cockpit, prime triple monitors stand, easy adjustment VESA plates, prime casters and prime floor plate.

Delivered to me within 48 hours and assembled over the next few days. What an upgrade, I have added all my hardware to it and it’s taken my set up to the next level. ✅

The adjustability of the hybrid is exceptional, it takes myself, my wife and even my friends 8yr old with no problem, such is its adjustability!!

More importantly, it has housed all my hardware perfectly and being able to use the profile slots as cable runners for my haptics and speakers etc has kept everything really tidy, I made a false floor for underneath the pedal tray for electrics which has helped with the old wiring OCD.

I will upload a video with this review that walks you round the rig (but forgot to mention the 4x 100w transducers)

Use GT Omega with confidence guys. The hardware is great, the staff I spoke with were helpful (James Campbell) and I’m quite sure they won’t let you down.

Regards,
Stewart Sanderson.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Products with the staff to match.

The monitor stand was very affordable at £190 for a triple set up. Its solid and is going to see me through any future upgrades, it is designed to take large screens. I am only using for 3 x 27 inch Aorus monitors. I did need to use spacers and longer vesa screws as the mounting plates on the stand are 200x200 and most monitors are 100x100 - and in the case of my monitor - its inset. If your monitor has a flat back there will be no issue.
I also recommend getting the quick mount brackets. They are designed for 100x100 and also allow easier adjustment. I did not and aligning the monitors did take a bit of futtering - would have been easy with a helper.
I also had a strange issue regarding delivery which Declan helped me resolve within an hour of emailing.
These stands I would strongly recommend for non sim setups too - Landlord friendly, moveable, solid and no desktop space taken up.
GT Omegas stuff is solid - it will take the abuses of aggressive sim racing. I wont look anywhere else.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

first class product

first class product, i have purchased the Omega Prime and seat a while back everything arrived well packed and on the date GT Omega told me, just purchased the new keyboard tray for the prime, just like all the other stuff i have purchased from GT Omega it arrived on time and well packed. Well done to GT Omega

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic kit

Fantastic kit, and a wonderful company to deal with. Gt omega prime lite all went together with ease and has proven to be rock solid. Infinite customisability and plenty of options to make it my own.

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered several items and paid for next…

Ordered several items and paid for next day delivery, almost a week later and nothing contacted gt about this days ago and nothing, an email stating they would windows what has happened to my packages and nothing since, I wouldn't be to bother but this is hundreds of pounds worth of equipment and they can't even be bothered to chase it up, crap customer service to say the least

October 5, 2025
Unprompted review
Rated 1 out of 5 stars

purchase of Inertia seat

I know the terms and conditions of sale state that returns are the buyer's responsibility, but I think it's unfair to not mention the high return costs and, more importantly, not collaborate with the customer in any way to find a solution. Unfortunately, the seat must be tried on in person, and even taking all the necessary measurements doesn't guarantee a proper fit.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

The products are excellent

The products are excellent, and the customer service is amazing! They reply to emails immediately, no matter what you ask, and always find a solution to any question or issue you have.

September 20, 2025
Unprompted review

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