GT Omega Reviews 

1,498
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 128 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality and robust build of the products, finding them rock-solid and comfortable even after extended use. Many people highlight the outstanding customer service and fast delivery, often noting clear communication and quick turnaround times. Reviewers also appreciate the reasonable pricing and value for money, making the products accessible and a worthwhile investment. However, some customers also noted issues with delivery, including delays, items not arriving as expected, or parcels being lost. A few other people also felt that customer service could be improved, mentioning difficulties reaching support or unhelpful interactions. Additionally, some reviewers reported product defects like misaligned frames or broken components, along with challenges during assembly due to unclear instructions.

What people talk about most

Product

Customers generally report positive experiences with the products, highlighting their solid build quality and... See more

Quality

People report positive experiences with quality, often highlighting the solid build and impressive sturdiness... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast delivery times,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the helpfulness and... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers praising the great and competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I recently stumbled across the GT Omega website and thought I’d upgrade my DIY sim rig, I ended up purchasing a Prime Lite. The product is good, the service was good and delivery was fast. My only... See more

Rated 4 out of 5 stars

Great company and delivered on time with good communication about delivery. I bought the GT Omega Prime Lite and I was really impressed with the rig, Also comfortable even after a few hours of racing.... See more

Rated 5 out of 5 stars

What can I say about GT Omega? Well this is quite an easy one to be fair. From my own personal experience and from friends where I’ve said to them to purchase from GT Omega, I can speak for myse... See more

Rated 5 out of 5 stars

When needing answers to a questions the response received is in a timely manner, information needed is gained. From the items i've purchased they are fine, not without their issues but i'm mechanical... See more


Company details

  1. Gaming service Provider

Written by the company

Founded in Scotland in 2009, GT Omega are a leading supplier of simulation racing equipment. Since establishing ourselves through sim racing, we have used our knowledge and expertise of racing ergonomics to successfully expand into the gaming furniture and accessories market. Our focus on accessibility and value for money has earned us a reputation as a trusted brand for any budget. We build on this trust through consistent efforts to improve our products and services, while keeping costs low.


Contact info

  • Craigmont Street 24, G20 9BT, Glasgow, United Kingdom

  • gtomega.co.uk

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.2

All reviews

(1,498)

123 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome Company

Great experience dealing with GT Omega. I have purchased both the prime lite and recently upgraded to the prime rig, I have also just upgraded to the prime adjustable pedal and seat plates, absolutely great products. GT Omega have outstanding customer service wirh fast delivery.

September 12, 2025
Unprompted review
Rated 1 out of 5 stars

PRO XL Series - structural failure.

I bought a PRO XL Series - Leather / Black in February 2022. Was very pleased with it until the tilting mechanism jammed in July24. They sent a replacement mechanism and all was fine until a week ago. Not only did the mechanism break, but the steel wire holding the bottom of the chair together snapped and I ended up on the floor. I rang customer service, they were happy to sell me another tilt mechanism but not interested at all in the structural failure of the chair. 3 years use for a £200 chair is not acceptable.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

GT omega had what I needed

I looked all over the place lots of websites and shops I could not find any strengthening bars for my old wobbly SIM rig GT omega had them where no one else did these bars make a world of difference to my sim rig it's now solid and I will definitely be using GT omega again for anything sim rig related thank you, dean

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

Prime lite and rs12 seat

Fantastic quality item with easy to follow instructions. The rig is built to a very high standard using quality materials and the seat is super comfortable for long stints.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Great website

Great website, everything I ordered turned up perfectly on time, and the website itself is easy to use with some great features

August 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great site and company

Great site and company, lots off great stuff and offers, quick service: they used DHL who are pretty consistently the best couriers. Might be niche stuff but I would recommend to anyone with a growing interest in sim racing, which is experiencing a bit of a golden age right now. Thanks GT OMEGA!

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

After buying a elite chair in 2020 and…

After buying a elite chair in 2020 and having no issues whatsoever with it and is still going to this day
I decided to also buy a GTomega Prime Lite R because of its low price and how sturdy the actual frame is with room for upgradability with its use of aluminium extrusion frames I was able to adapt my trusty elite chair and it fits perfect maybe a little low for some people but good enough for me

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been wanting to build a sim rig…

I’ve been wanting to build a sim rig and get racing for a while now and I found GT Omega when searching for sim equipment.
There site offered lots of great choice for all budgets, I have gone with the ART cockpit and will soon be adding a monitor stand.
Highly recommended GT Omega

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great company great products

Great company, website was easy to navigate simple to order and delivered on time with good communication about delivery. I bought the folding seat which i was dubious about at first but when it arrived and i had built it i was really impressed at how sturdy it is, also really comfortable even after a few hours of racing. My son also uses it (12yrs old) so good for most sizes. So yes i can highly recommend this product and more so GT OMEGA. Excellent 10/10 will buy again

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

after receiving a faulty mat with some damage i wasn't impressed and reflected that in my review, but GTomega got in touch really fast and apologized then arranged a replacement for the next day, and i am now happy with the product and their customer service is great, 10 out of 10.

July 25, 2025
Unprompted review

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