GT Omega Reviews 

1,498
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 128 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality and robust build of the products, finding them rock-solid and comfortable even after extended use. Many people highlight the outstanding customer service and fast delivery, often noting clear communication and quick turnaround times. Reviewers also appreciate the reasonable pricing and value for money, making the products accessible and a worthwhile investment. However, some customers also noted issues with delivery, including delays, items not arriving as expected, or parcels being lost. A few other people also felt that customer service could be improved, mentioning difficulties reaching support or unhelpful interactions. Additionally, some reviewers reported product defects like misaligned frames or broken components, along with challenges during assembly due to unclear instructions.

What people talk about most

Product

Customers generally report positive experiences with the products, highlighting their solid build quality and... See more

Quality

People report positive experiences with quality, often highlighting the solid build and impressive sturdiness... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast delivery times,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the helpfulness and... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers praising the great and competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I recently stumbled across the GT Omega website and thought I’d upgrade my DIY sim rig, I ended up purchasing a Prime Lite. The product is good, the service was good and delivery was fast. My only... See more

Rated 4 out of 5 stars

Great company and delivered on time with good communication about delivery. I bought the GT Omega Prime Lite and I was really impressed with the rig, Also comfortable even after a few hours of racing.... See more

Rated 5 out of 5 stars

What can I say about GT Omega? Well this is quite an easy one to be fair. From my own personal experience and from friends where I’ve said to them to purchase from GT Omega, I can speak for myse... See more

Rated 5 out of 5 stars

When needing answers to a questions the response received is in a timely manner, information needed is gained. From the items i've purchased they are fine, not without their issues but i'm mechanical... See more


Company details

  1. Gaming service Provider

Written by the company

Founded in Scotland in 2009, GT Omega are a leading supplier of simulation racing equipment. Since establishing ourselves through sim racing, we have used our knowledge and expertise of racing ergonomics to successfully expand into the gaming furniture and accessories market. Our focus on accessibility and value for money has earned us a reputation as a trusted brand for any budget. We build on this trust through consistent efforts to improve our products and services, while keeping costs low.


Contact info

  • Craigmont Street 24, G20 9BT, Glasgow, United Kingdom

  • gtomega.co.uk

4.2

Great

TrustScore 4 out of 5

1K reviews

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4.2

All reviews

(1,498)

123 reviews in the last 12 months

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Rated 5 out of 5 stars

Great quality!

Smooth shipping and delivery + the hybrid rig is really solid too. Overall great experience the only thing I’d improve is the assembly manual sometimes not being 100% clear

June 26, 2025
Unprompted review
Rated 1 out of 5 stars

Unpleasant expererience, missing screws, and wrong size screws…

Purchased the GT Omega Titan. Sadly I found that the countless screws that came with it, all were too small and could not be used to attach the rectangular metal frame to the bottom of the seat, and thus unable to then attach to the cockpit. This persisted for weeks after receiving the cockpit!
I had contacted GT Omega only for them to suggest I don’t used the rectangular metal frame and see if I could bolt the seat direct to the cockpit!? My question is if that is the case then why bother including the rectangular frame with the cockpit, the seat would be lower than normal, there would be less stability, should I not get a discount as they suggest I dont use this rectangular metal frame, and why do thousands of other customers able to used this and I am to be treated differently (double standards?)?
They did finally understand that the screws provided were far too short (had to send numerous photos and had to explain and explain again over 3-4 days!). The next issue was that they only provided two of the four screws needed to bolt the rectangular metal frame and seat to the cockpit!? Problem after problem.
So dissappointed, awful experience, and not even an apology! 2-3 weeks and still not been able to complete the cockpit. Spent an extra £30 to purchase the correct length screws and the other missing screws.

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience with this company

Amazing experience with this company. Purchased a wheel stand and moza R12 bundle from them. The whole thing arrived within about 3 days. The gt omega product was perfect, the stand was solidly built. There was a slight issue with the wheel of the Moza bundle (not even gtomegas fault), so I contacted gtomega for a replacement and was promptly assisted by a very helpful man named James. With very little effort I now have a replacement on the way. I was very nervous about purchasing such an expensive setup but I am incredibly happy I went with gt omega as they seem to be an outstanding company so far. I will be coming back to them for future purchases as I’ll be needing a shifter, handbrake and clutch pedal in future.

July 24, 2025
Unprompted review
Rated 5 out of 5 stars

Bought the GT Omega Lite and more!

Bought the GT Omega Lite and Chase v2 bucket seat, along with a couple of extra accessories, the side mount for the Fanatec DD, plate for the CSL pedals and a floor mat. Products are top quality, the service and support are very good. I’d highly recommend these products and their service.

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great support when emailed

Had some problems with my order, I understand that sometimes bad things happen, the reason for 5 stars even though i had some problems was due to that their support was outstanding and was very fast to go above and beyond to fix the problems

July 3, 2025
Unprompted review
Rated 4 out of 5 stars

Review on ON 22 chair

A few days ago I purchased the new ON 22 ergonomic chair to see if it was worth it and to be fair it's not bad. For the price it was worth and I also bought the arm rests. I've looked at quite a lot of ergonomic chairs as a lot of them have good reviews however some are extreme amount of money. I got the ON 22 chair very quick when purchased but there's something I need to confess. The washers for putting screws in are way to large so I didn't bother putting them in as it they were making marks in the chair and didn't fit at all. Apart from that the chair is good and does what it's supposed to do. Another thing about the chair is on the gt omega site it said it had a sliding seat but I've tried to see if it did however I dont believe that this is a feature on the chair. It reclines and has adjustable arm rests plus lumbar and head rest adjustments. So in all honesty for the price for those who are looking/wanting this chair this is my review on it and it's good for price.

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

GT Omega Titan monitor mount

Bought the Titan about a year ago, and the way it was shipped was awsome. So there was no question about where I gonna buy my monitor mount. And again they didn’t dissapoint me. Delivered within 7 days, and it was sealed in a way, you could drop it out off a plain and you wouldn’t get a scratch on it. Thanks again, this give a lot more fun to Simrace !!!

July 11, 2025
Unprompted review
Rated 5 out of 5 stars

GTOmega has become our number 1 PC…

GTOmega has become our number 1 PC gaming gear shop, fast postage and tremendous packaging, always happy to help if you have an issue that needs addressing. couldn't ask for a better shop and customer support, they are polite, friendly, and supportive.Give them a whirl

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

It's a great wheel stand

It's a great wheel stand, easy to assemble, quite flexible in adjustability, and holds the 8nm base perfectly. I would also like to note the large number of additional bolts and fasteners - I didn't need to visit a hardware store to install everything securely.

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience 5/5

This was the first time I have ordered from GT Omega,the site was easy to navigate and find what your looking for ,has really competitive prices dispatch and delivery was fast communication was great 5/5 experience all round would definitely order from them again.

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Chairs

what can i say the chairs this company makes are solid, great for a the larger guy and sturdy.
this is the second chair i have brought from them and this one sits in the office all round comfort and brilliant designs.

June 7, 2025
Unprompted review
Rated 4 out of 5 stars

Level up!

I'm a big fan of these gaming chairs. I upgraded from a dining chair to this.. What a huge difference. I recently compared my new to my partners Gt Omega he's had for over 10 years which shows how long they can last for! You can clearly tell they've improved the quality of the fabric chair as the material back then felt cheaper. However, when comparing I noticed the base of the gaming chair has had a downgrade. It's now made out of plastic instead of good quality metal and the support pillows feel too firm. Apart from those little things this chair is perfect and is very comfortable

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome

I ordered from GT Omega knowing the item I wanted was on preorder. My order came sooner than expected, was well packaged and everything was in great condition.
Throughout the process I received plenty of updates both from GT Omega and the delivery company (DX) once the items were shipped. The two delivery chaps were great too.
All in all I’ve had a great experience purchasing from GT Omega and can highly recommend them.

June 9, 2025
Unprompted review

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