GT Omega Reviews 

1,498
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 128 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality and robust build of the products, finding them rock-solid and comfortable even after extended use. Many people highlight the outstanding customer service and fast delivery, often noting clear communication and quick turnaround times. Reviewers also appreciate the reasonable pricing and value for money, making the products accessible and a worthwhile investment. However, some customers also noted issues with delivery, including delays, items not arriving as expected, or parcels being lost. A few other people also felt that customer service could be improved, mentioning difficulties reaching support or unhelpful interactions. Additionally, some reviewers reported product defects like misaligned frames or broken components, along with challenges during assembly due to unclear instructions.

What people talk about most

Product

Customers generally report positive experiences with the products, highlighting their solid build quality and... See more

Quality

People report positive experiences with quality, often highlighting the solid build and impressive sturdiness... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast delivery times,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the helpfulness and... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers praising the great and competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I recently stumbled across the GT Omega website and thought I’d upgrade my DIY sim rig, I ended up purchasing a Prime Lite. The product is good, the service was good and delivery was fast. My only... See more

Rated 4 out of 5 stars

Great company and delivered on time with good communication about delivery. I bought the GT Omega Prime Lite and I was really impressed with the rig, Also comfortable even after a few hours of racing.... See more

Rated 5 out of 5 stars

What can I say about GT Omega? Well this is quite an easy one to be fair. From my own personal experience and from friends where I’ve said to them to purchase from GT Omega, I can speak for myse... See more

Rated 5 out of 5 stars

When needing answers to a questions the response received is in a timely manner, information needed is gained. From the items i've purchased they are fine, not without their issues but i'm mechanical... See more


Company details

  1. Gaming service Provider

Written by the company

Founded in Scotland in 2009, GT Omega are a leading supplier of simulation racing equipment. Since establishing ourselves through sim racing, we have used our knowledge and expertise of racing ergonomics to successfully expand into the gaming furniture and accessories market. Our focus on accessibility and value for money has earned us a reputation as a trusted brand for any budget. We build on this trust through consistent efforts to improve our products and services, while keeping costs low.


Contact info

  • Craigmont Street 24, G20 9BT, Glasgow, United Kingdom

  • gtomega.co.uk

4.2

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.2

All reviews

(1,498)

123 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing experience

I’ve purchased from gt omega only a handful of times however each time was been a pleasant experience. Their products are extremely well built and are at reasonable prices. Delivery was also extremely quick (FYI I live in the uk so delivery times might vary) even so, I was extremely pleased.

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Simply awesome

My entire racing rig is all from Gt-Omega, it is a complete prime lite cockpit with all the trimmings.
The quality is fantastic, everything I have ordered on a variety of occasions has arrived the following day and I've had no problems whatsoever. You get everything you need from Gt-Omega and more, very highly recommended in my book.

May 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great build and cheap ad chips

I went from gt omega stand alone to art cockpit rig, built to perfection my audi a4 seat fits like a glove! Into the seating,brackets and stand! Purchased rig wheels for more height and easier move ability, move rig with two fingers it's that smooth! Great work gt omega

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Delighted.

Fast delivery, very well made, very good comms and kit very future proof. Pretty hard work to assemble, but delighted with the end result.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent product and service yet again from GT Omega

Purchased the Prime Lite-R frame and some mouse mounts from GT Omega. In my opionion, prices and quality of the parts are far better than some of the other companies I've previously purchased from. Great service also - GT Omega ship quickly and provide regular updates. Also my queries were handled promptly and staff (I dealt with James) are very friendly and helpful.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Purchased numerous items from gt omega

Purchased numerous items from gt omega, would definitely recommend. Products are really well built, great affordable prices. Love that there are lots of review photos so you can get a better look at the items. Just purchased a prime lite rig and I’m very happy with it.

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

ART Cockpit Purchase

Bought ART Cockpit a month ago and couldn't be happier, using G29 and Simjack Pedals myself would reccommend to anyone interested in their first cockpit.

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Good support and delivery times as expected and stated usually faster than stated. Had a wide range of products and all reasonably priced

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

Refurbished stand and wheel rim

Bought a refurbished stand and some Moza equipment from them, it all came within 6 days and I had no problems with delivery. The stand was stable and I loved how it folded to save space. Very good retailers for sim racing gear.

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

I have the Apex Wheel Stand from GT…

I have the Apex Wheel Stand from GT Omega, it is sturdy, well built, easily adjustable and accommodates both my Thrustmaster TMX Wheel and my Simjack UT-P3-H3-DB Pedals despite neither being "officially" compatible. I just got the Caster Wheels for the wheel stand as it now weighs a ton due to the Simjack Pedals and their baseplate and now I can move it around as if it weighed a couple of pounds. I'll be ordering the Rear Seat Frame and RS12 Seat very soon.

April 23, 2025
Unprompted review

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