GT Omega Reviews 

1,496
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 128 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality and robust build of the products, finding them rock-solid and comfortable even after extended use. Many people highlight the outstanding customer service and fast delivery, often noting clear communication and quick turnaround times. Reviewers also appreciate the reasonable pricing and value for money, making the products accessible and a worthwhile investment. However, some customers also noted issues with delivery, including delays, items not arriving as expected, or parcels being lost. A few other people also felt that customer service could be improved, mentioning difficulties reaching support or unhelpful interactions. Additionally, some reviewers reported product defects like misaligned frames or broken components, along with challenges during assembly due to unclear instructions.

What people talk about most

Product

Customers generally report positive experiences with the products, highlighting their solid build quality and... See more

Quality

People report positive experiences with quality, often highlighting the solid build and impressive sturdiness... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reviewers praising fast delivery times,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the helpfulness and... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers praising the great and competitive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I recently stumbled across the GT Omega website and thought I’d upgrade my DIY sim rig, I ended up purchasing a Prime Lite. The product is good, the service was good and delivery was fast. My only... See more

Rated 4 out of 5 stars

Great company and delivered on time with good communication about delivery. I bought the GT Omega Prime Lite and I was really impressed with the rig, Also comfortable even after a few hours of racing.... See more

Rated 5 out of 5 stars

What can I say about GT Omega? Well this is quite an easy one to be fair. From my own personal experience and from friends where I’ve said to them to purchase from GT Omega, I can speak for myse... See more

Rated 5 out of 5 stars

When needing answers to a questions the response received is in a timely manner, information needed is gained. From the items i've purchased they are fine, not without their issues but i'm mechanical... See more


Company details

  1. Gaming service Provider

Written by the company

Founded in Scotland in 2009, GT Omega are a leading supplier of simulation racing equipment. Since establishing ourselves through sim racing, we have used our knowledge and expertise of racing ergonomics to successfully expand into the gaming furniture and accessories market. Our focus on accessibility and value for money has earned us a reputation as a trusted brand for any budget. We build on this trust through consistent efforts to improve our products and services, while keeping costs low.


Contact info

  • Craigmont Street 24, G20 9BT, Glasgow, United Kingdom

  • gtomega.co.uk

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(1,496)

121 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Pricey But Worth It

Recently purchased keyboard and mouse tray add-on for my GT Omega classic wheel stand.
Really well made plates and comes with lots of nuts and bolts and basic tools to fit to your stand.
I used thumb screw bolts so I can easily loosen and tighten and change the angle of the trays both for when in use and for storage.
A little bit on the pricey side but I don't think there are any other options to purchase these those GT have you by the short n curlies lol.
I mainly use my stand with the Hori truck control system attached and play ETS 2 and ATS in VR . Really pleased with how this stand is making my driving experience that much easier.
I've purchased the uprights to help give the wheelstand a bit more rigidity and also the gaming chair wheel tray. Not sure if this will be long enough to hold the wheels of my chair but I'm hoping it will help stop the stand tipping towards me as the Hori Truck wheel is heavy and being on top of the stand makes it top heavy. It just about stays put most of the time but occasionally starts to tip towards me.
Overall, so far, very pleased with these products.

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

Very good

First-class products and very good service. The order arrived super packaged.
I will recommend GT Omega to others.

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

I was referred to by a member of the…

I was referred to by a member of the affiliate team and was stuck between gt Zephyr or secret labs chair.

I decided to take the opportunity and git gt a chance and ordered the gt zephyr.

Item arrived in 2 separate dpd orders, was little hiccup with one item, but that's dpd fault not gt omega. Once all arrived I assembled the chair. I had the chair for 2 weeks but upon arrival the tilt mechanism was faulty, manufacture defect on the couter weight, was welding wonky causing a bad rocking sensation.

Overly I wasn't happy but David from operations reached out and wanted a photo of the defect item. Anyhow David sorted out a replacement tilt mechanism for me no extra cost, posted and since new mechanism arrived the gt omega zephyr chair is perfect.

Very comfortable 100% recommend even with few issues in the run up.

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Gt Prime

Love this company have made a few orders including 2 cockpits, just finished building Gt Prime cockpit, superb quality and very stiff.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Purchased the Omega GT for my home…

Purchased the Omega GT for my home office and the additional neck a memory foam back rest and this was a must have for me, the chair is easy to setup by myself and so comfortable. Would recommend to anyone looking for a chair that you will spend 12hrs a day in,

March 5, 2025
Unprompted review
Rated 5 out of 5 stars

Company you can trust a 100%

Company you can trust a 100%.
The product is amazingly good and their customer service is very good. They respond quickly even when you had’nt order yet and of course after too. Everything has been well done.

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

You can trust GT Omega

GT Omega offers superb quality products for all your sim racing needs. All my orders have been delivered fast and any e-mails answered within 24 hours or usually much less. Now the proud owner of a GT Omega Titan rig, Chase V2 bucket seat and this morning received a larger mount for when my new shifter and handbrake arrive. I'll be back for more add ons for sure. If you're on the fence, just pull the pin, you'll not regret it.

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

This chair is excellent

This chair is excellent - I had been looking for a replacement chair as I started a new job which means I am working from home a lot more - my housemate had brought a similar chair and after trying some others, this was by far the best. So I bought one! Easy to assemble and very comfortable.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Monitor mount refund

Pre ordered a monitor mount for a racing rig as they were sold out. Still not delivered but my requirements have changed since ordered it. Emailed gt omega no fuss acted very professionally and a quick refund. Perfect service

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Good delivery time and excellent…

Good delivery time and excellent customer support, package came with additional support in the corners to prevent damage, good to see they go the extra step, will definitely use them for all my sim needs in the future.

February 21, 2025
Unprompted review
Rated 5 out of 5 stars

Quick delivery and high quaility!

Quick delivery and high quaility!

I've just added the Apex rear frame and RS12 seat to my Apex Steering Wheel Stand and couldn't be happier. It is surprisingly solid, and so much better than just using an office chair, highly recommend it.

February 14, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look