So Far....so Good. Guardian has been helpful and offered options on policies. They send out notices prior to policy expirations and are prompt in their responses. The REAL TEST, as with any insuran... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- Insurance Broker
- Auto Insurance Agency
- Health Insurance Agency
- Home Insurance Agency
- Travel Insurance Company
Written by the company
We are brokerage firm especialized in the expat community in Mexico and other countries in Latin American. Guardian Insurance MX aims to provide the same level of professionalism and standards that our US, Canadian and European clients are accustomed to. We offer Health Insurance, Travel Insurance, Auto Insurance, Homeowners Insurance, MedEvac, HOA, Life Insurance and more.
Contact info
Plaza San Marino, Av. Fluvial Vallarta #280-8, 48312, Puerto Vallarta, Mexico
- 3221175005
- contact@guardianinsurancemx.com
- guardianinsurancemx.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
when I first enquired about how to pay…
when I first enquired about how to pay for insurance I was assured that I could pay with any credit card, since than I've tried to pay for insurance by giving the agent all the necessary information and she says that she can't process the transaction. I've been touch with my banks and there is no problem.
Henry Carvalho
As of now, the problem has been solved, Monica was very helpful and efficient

Reply from Guardian Insurance MX
Great service and easy to work with!
We contacted Guardian Insurance on a recommendation from a friend. I have to say Diego was very helpful and professional. He got us multiple quotes to choose from and made the whole process quick and easy. I highly recommend working with Guardian Insurance!!
Professional and efficient!
Priscila helped me to secure home insurance. She was efficient and provided her professional opinion on my choices. I had grown disillusioned with the salesrep for my previous home insurance. So refreshing to work with someone who listened to me. Plus she saved me a lot of money compared to what I was paying at the other company!
Top Notch Helpful Advice and Service
Reyna was most helpful in answering all our questions. We feel very well looked after.
I am more than pleased with the service…
I am more than pleased with the service I got from Guardian Insurance and Priscila Blancas. Each day I could practically guess the hour Priscila's email would appear in my inbox. She was super efficient, and answered all my questions promptly. She is a super agent.
I highly recommend Guardian Insurance
I highly recommend Guardian Insurance. As a retired insurance Agent (Life/Health/P&C), I can appreciate the the plans they offer, the premiums, and especially the care the Agents take! I am on my 4th or 5th annual renewal.
Yes, you may publicly use my review.
Karyn Green
I’ve been dealing with Diego and his…
I’ve been dealing with Diego and his team. Also, my local representative Samantha Soder-Ekland at Pacific Insurance in Bucerías, Nayarit. Great work!
Good response time
My contact at Vumi for claims, Diego, is very responsive. I've always had a good experience with respect to claims
I had a great experience with the claim…
I had a great experience with the claim department for multiple claims, also with surgery pre approval out of Mexico.
I recommend them.
It was a nightmare trying to get…
It was a nightmare trying to get policies printed as the vouchers just would not print.. then when I was buying (4policies) I couldn’t pay for them and they had to resend the quote.,

Reply from Guardian Insurance MX
Experience was great
Experience was great. Appreciate Guardian’s timely response and helpfulness.
Affordable medical insurance for expats…
I was looking for affordable emergency medical coverage in Puerto Vallarta. I was greeted very warmly by the Staff. They offered several options for coverage while pointing out all the details of the policy. What I like the best is they are bilingual, the location is easy to find, and we can speak face to face to a real person in the office with a cup of coffee in hand!
Your website was very easy to navigate…
Your website was very easy to navigate and the end price was good I will be using you for further travels in april and july
Prompt response time and professional…
Prompt response time and professional demeanor throughout.
Smooth and easy.
Easy and efficient
A positive experience
A handy reminder a couple months out. Easy Peasy renewal over the phone. Very easy to deal with. Complete policy promptly emailed after payment. Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




