So Far....so Good. Guardian has been helpful and offered options on policies. They send out notices prior to policy expirations and are prompt in their responses. The REAL TEST, as with any insuran... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The Guardian team assigned to me communicates perfectly. I never feel like I don't know what's going on or when I need to renew or make a payment. I couldn't say enough great things about their level... See more
Diego was excellent. I am a Canadian living in Bucerias, Mexico. My Spanish is not good enough to navigate purchasing insurance or making a claim. Diego’s English is very good and he was very quick to... See more
First of all shout out to Reyna Parra for her help and a very light and joyful phone interaction with her. Not for me but for my partner who is also insured through VUMI. He had surgery last year.... See more
Company details
- Insurance Broker
- Auto Insurance Agency
- Health Insurance Agency
- Home Insurance Agency
- Travel Insurance Company
Written by the company
We are brokerage firm especialized in the expat community in Mexico and other countries in Latin American. Guardian Insurance MX aims to provide the same level of professionalism and standards that our US, Canadian and European clients are accustomed to. We offer Health Insurance, Travel Insurance, Auto Insurance, Homeowners Insurance, MedEvac, HOA, Life Insurance and more.
Contact info
Plaza San Marino, Av. Fluvial Vallarta #280-8, 48312, Puerto Vallarta, Mexico
- 3221175005
- contact@guardianinsurancemx.com
- guardianinsurancemx.com
4.8
Excellent
156 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 24 hours
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Everyone is always helpful and very…
Everyone is always helpful and very efficient. I appreciate that .
August 22, 2023
Contacted me in a timely fashion
Contacted me in a timely fashion, quoted and renewed my insurance online. Very convenience.
August 24, 2023
Outstanding customer service
Mary was quick to answer any questions or requests and went above and beyond what was expected of her. I hope all Gardian Insurance agents offer that same fantastic level of customer service.
August 14, 2023
Faithful Customers
Guardian's customer service people and agent's are always ahead of the game. We have been customers of Guardian Insurance for 3 of the 5 years that we have lived in Puerto Vallarta
August 9, 2023
Friendly and Efficient!
Great communication and very quickly had our new insurance coverage. Highly recommend Guardian insurance based on our last two experiences; renewing our homeowners insurance and purchasing insurance for our Nayarit plated vehicle.
August 7, 2023
Your people resond quickly and answer…
Your people resond quickly and answer any questions promply. In English, which is important to us. It is a pleasure dealing with your company.
July 20, 2023
I have a condo in Cancun
I have a condo in Cancun and the ladies at Guardian Insurance were the best. They are always there to help and to make sure the process is easy and carefree, thank you.
August 3, 2023
Easy to accomplish Mary was very helpful
July 20, 2023
Easy to purchase
Easy to purchase, straight forward policy, great support. The first time I've ever trusted an insurance company.
July 26, 2023
Quick and easy
July 18, 2023
The web site was fast and effective.
July 12, 2023
Valeria Aldrete made the difference for…
Valeria Aldrete made the difference for me. She put me at ease by speaking English and was quick to answer questions and provide me with what I needed.
July 4, 2023
We are very pleased with the service and knowledgable staff
We are very please with the service - we got all our questions answered and believe we got a good price for our coverage.
July 10, 2023
Great company to work with
It was very easy to work with, and communicate with Mary at Guardian Insurance
July 6, 2023
The agent replied promptly to my…
The agent replied promptly to my inquiry with several options that fit my needs. Also answered all questions quickly.
July 6, 2023
Happy customer.
Very easy to deal with. Been a happy customer for 5 years. Prompt responses to questions.
June 29, 2023
Guardian really does care about us!
Guardian has been our trusted insurance broker for the past five years! Most recently Guardian met with us to review our medical insurance policy which was up for renewal. As always we really appreciate that Guardian takes the time to answer all of our questions, and to educate us, and explain in detail all of the pros and cons of the various insurance options. It is reassuring to be able to contact Guardian with quick responses, and they seamlessly handle everything with professionalism and care! To the entire Guardian team, thank you and keep up the great work!
June 9, 2023
Reply from Guardian Insurance MX
Thank you for your trust in our company and it's always a pleasure for us to take care of you.
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