Gudog Reviews 

178
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Communication process and carer for our dog gave us piece of mind when we went away. The host was also excellent we will use her again in the future.

Rated 3 out of 5 stars

The App is a bit buggy currently..for example - App crashes when selecting 'View Details' in Bark Board. Also being shown sitters as available for selected dates in search, however no availability sel... See more

Company replied

Rated 5 out of 5 stars

Gudog is easy to use, reliable and has connected me with great dog minders. I’ve used it to find long-stay and last minute people who can bring my dog into their family. The reviews & messaging e... See more

Company replied

Rated 5 out of 5 stars

Alexander was so happy and relaxed I would highly recommend Caroline. Watson was a great buddy to Alexander and he adored him. I couldn't recommend them highly enough. It's great being able to relax a... See more

Company details

  1. Dog Day Care Center
  2. Dog Walker
  3. Pet Boarding Service
  4. Pet Sitter

Written by the company

Gudog is the leading platform in dog care services, offering a personalized and lovely alternative to traditional dog kennels. With a strong presence in several countries, Gudog connects dog owners with experienced and reliable pet sitters. This platform is ideal for those looking for specialized care for their pets in a home-like environment. Gudog's services include dog boarding in the dog sitter's home, daily walks, doggy day care, and long-term care. Each dog sitter on Gudog is carefully selected and evaluated to ensure the safety and well-being of the pets. The platform offers ease of online booking, secure payments, full customer support and veterinary cover in the event of an emergency, ensuring a worry-free experience for pet owners. Additionally, Gudog stands out for its commitment to animal welfare, offering tips on pet care and supporting local animal welfare initiatives. The platform also has a review and rating system, allowing users to share their experiences and choose the best care for their dogs. Gudog is more than a dog care service; it's a community of animal lovers dedicated to providing the best possible environment for pets. With its easy access, personalized attention, and experienced dog sitters in Ireland and the UK, Gudog positions itself as the perfect choice for your dog's care.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

178 reviews

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4.6

All reviews

(178)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Cara was such a warm and welcoming…

Cara was such a warm and welcoming person and she was fantastic with Daisy. Daisy had such a good time. I would definitely feel confident leaving Daisy with Cara again. She was brilliant to share updates and it eased my mind that Daisy was happy with her. 💖

May 31, 2024
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Reply from Gudog

We're thrilled to hear Cara was fantastic with Daisy and that you felt confident leaving her in Cara's care. Thank you for your review!

Rated 5 out of 5 stars

Charlie was excellent

Charlie was excellent , would highly recommend. Hac already booked again.

May 27, 2024
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Reply from Gudog

We're thrilled to hear that Charlie was excellent and that you've already booked again. Thank you for your wonderful review!

Rated 5 out of 5 stars

Ashleigh

Ashleigh.
From start to finish Ashleigh was great,
Quick replies to questions, very easy to deal with,
Took great care of Finn,
Updates during the day on how Finn was getting on

May 28, 2024
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Reply from Gudog

We're thrilled to hear that Ashleigh provided such great care for Finn and kept you well-informed throughout the day. Thank you so much for your kind words!

Rated 4 out of 5 stars

Great means if finding a reliable dog minder

Great means of finding a reliable dog sitter. There is the added assurance that they have all been vetted, and that your dog us insured for its stay. Would be great if there were more sitters listed in my area, and if calendars for availability were kept up to date

May 27, 2024
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Reply from Gudog

Thank you for your feedback! We're glad you found our service reliable. We'll work on adding more sitters in your area and keeping availability calendars up to date. Your input is appreciated!

Rated 4 out of 5 stars

Excellent minder

Excellent minder
Extortionate cost paid to gudog

May 20, 2024
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Reply from Gudog

Thank you so much for your kind words! Looking forward to seeing you and your furry friend again soon!

Rated 4 out of 5 stars

Very good concept

Very good concept, easy to find sitters and see reviews. App needs improvement, difficult to send pictures, can't send videos.

May 13, 2024
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Reply from Gudog

We're glad you find our concept and sitter reviews helpful. We appreciate your suggestions for app improvements and will work on making it easier to send pictures and videos. Your input is valuable to us! Thank you!

Rated 3 out of 5 stars

Need to improve app

They should really try to improve the app.
The app is very buggy and often logs me out.
There is no option to cancel or refund a dog owner when the booking is underway EG: we recently had to give a dog back as it was reactive to a dog we were minding and couldn’t refund the owner.
When I needed help and had to contact Gudog they replied to me 3 weeks after I sent the message and then didn’t reply to my last message and ended the conversation with me and now I have no way to contact them in the app.
It’s very good for its purpose but everything else isn’t too great.
It’s also not clear that 15% is taken from both parties

May 13, 2024
Rated 5 out of 5 stars

Awesome company

May 8, 2024
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Reply from Gudog

We're thrilled to hear that you're happy with our service! If there's anything else you need, just let us know.

Rated 4 out of 5 stars

I can’t transfer the payment to my bank…

I can’t transfer the payment to my bank account. Could you helping me?

May 8, 2024
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Reply from Gudog

Of course! Please feel free to contact us at info@gudog.com, and we'll assist you with transferring the payment to your bank account.

Rated 5 out of 5 stars

It met all the requirements the sitter and the owner need.

The Gudog application is very user friendly and the algorithm to promote the profile is finned tune. We have been using the app for a month and 0 errors.

Money transfers of the bookings reach always in time to my account.

May 8, 2024
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Reply from Gudog

We're glad to hear that Gudog met all your requirements and that you find the application user-friendly. We appreciate your support and look forward to continuing to provide you with a great experience.

Rated 4 out of 5 stars

Two recent experiences of using a dog…

Two recent experiences of using a dog sitter from gudog. Both positive and I will be using them again.

April 30, 2024
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Reply from Gudog

Thank you for sharing your positive experiences with us! We're thrilled to hear that you had a great experience with our dog sitters. We look forward to serving you and your furry friend again in the future!

Rated 5 out of 5 stars

Excellent service

Excellent service. The app is easy to use, the minders are vetted, and vet insurance is included in the price.
It was a very good experience both for our dog and for us.

April 29, 2024
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Reply from Gudog

We're delighted to hear you had an excellent experience with our service! Thanks for sharing your feedback.

Rated 3 out of 5 stars

App technical Issues & Service Costd

The App is a bit buggy currently..for example - App crashes when selecting 'View Details' in Bark Board. Also being shown sitters as available for selected dates in search, however no availability selected in calendar for the search dates. I am disappointed that the service is now charging additional fees for late pickup on top of high sitter fees. Sitter prices in the last 2 years have increased 50-70% well above inflation.

May 2, 2024
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Reply from Gudog

We apologize for the technical issues you've encountered with our app. Our team is actively working on resolving these bugs to improve your experience.
Regarding the late pickup fees and pricing concerns, we appreciate your feedback and will take it into consideration as we continue to enhance our service.

Rated 1 out of 5 stars

The only problem I have with Gudog is…

The only problem I have with Gudog is not the dog walkers/minders etc. but Gudog itself as in your chat link that claims to answer queries in under 30mins I didn't receive a response until after 2 days and the response wasn't even related to my query.

April 27, 2024
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Reply from Gudog

We're sorry for the delay in getting back to you and any frustration it may have caused. We're working to improve our response times and ensure all inquiries are promptly addressed. Your feedback helps us enhance our services, and we appreciate it. If you have any other concerns, feel free to reach out.

Rated 5 out of 5 stars
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Reply from Gudog

Hi Kat,

Thank you for sharing your experience! We're thrilled to hear that you found a good dog sitter, even last minute. Providing peace of mind, especially on short notice, is what we strive for. If you ever need assistance again, whether it's last minute or planned in advance, don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Doggy Day Care

The site was easy to use, The care our dog has received so far has been excellent. She is so happy with the care she is getting, that I'm worried she won't want to come home the next time 😀

April 26, 2024
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Reply from Gudog

Delighted to hear your dog is happy with the care! We'll make sure she feels just as loved next time too!

Rated 5 out of 5 stars

Great experience

Great experience - pet sitter was reliable so I managed to take some time off without any worries

December 12, 2023
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Reply from Gudog

We're delighted to hear that you had a great experience with our dog minder. Your peace of mind is our priority. Thank you for the wonderful feedback!

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