Good, quality products - both tools and templates. Handling the order before shipping took a couple days - be mindful if you are in a hurry. The packaging makes up for that in an excellent way - tidy,... See more
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Review summary
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I bought a string spacing ruler. It came when I expected, and it's very good quality. I like that the markings are actually holes in the metal so you can mark the nut through the ruler. And it was a b... See more
Good product details on site, fast and efficient service. Delivered quite rapidly and directly into my post box. Very helpful people, i've been shopping there for years and will continue to do so wh... See more
The delivery took much longer than expected due to company closure. Item finally arrived yesterday. My experience with G&W: friendly communication, high quality of delivered goods and fair pricing. I... See more
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Company details
Written by the company
Welcome to Guitars & Woods - Luthier Supplies (G&W), a leading Portuguese company specializing in the manufacturing and sale of premium guitar-related products. Our extensive range includes high-quality tonewoods, precision luthier tools and templates, as well as innovative parts and jigs. Founded in 2011, G&W is built on a strong foundation of industry experience and longstanding connections with musicians, guitar makers, and technicians. In 2012, we expanded our reach by launching an online store to better serve our customers, offering them the best prices and an exceptional shopping experience. Our expertise in CNC technology and CAD/CAM software enables us to produce reliable and affordable products with a level of quality that only advanced machinery can achieve. At G&W, customer satisfaction is our top priority. Our commitment to honesty and helpful service is reflected in the numerous positive feedback we have received from thousands of customers worldwide. We pride ourselves on our efficient delivery system; if your desired product is in stock, it is typically dispatched to your nearest post office on the same day or the following day after payment clearance. For high-quality products, exceptional service, and fast delivery, choose Guitars and Woods. We are your trusted partner in luthiery. All the best, Carlos Barros Founder and Owner of G&W
Contact info
Beco do Recanto 31 - Pavilhão 4, Freamunde, 4590-348, Freamunde, Portugal
- +351255871132
- store@gnwonline.com
- guitarsandwoods.com
4.7
Excellent
290 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 24 hours
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Simple purchase process
Simple purchase process
Clear purchase with no hidden charges
Very fast delivery
December 20, 2025
All perfect
All perfect. Quick delivery. Don't remember if it's the third or fourth time I ordered stuff. Everytime everything is perfect
February 23, 2026
Thank you very much!
February 19, 2026
Headstock Template
Very good delivery time as always and the template was very good quality and just what I needed.
February 17, 2026
The experience fast and repliable
The experience fast and repliable, the customer service was helpful.
February 23, 2026
Experts
I had a great experience with GW.The service was excellent, everything went smoothly from start to finish. I’m very satisfied with the materials I purchased and would definitely recommend them.
February 22, 2026
Easy and smooth
February 16, 2026
My experience has been great.
My first order was probably about 10 years ago and My experience has been great. These guys have always been willing to help and clarify whatever is needed.
January 28, 2026
Delivery was good and packing was good.
January 23, 2026
Recommended
Good, quality products - both tools and templates. Handling the order before shipping took a couple days - be mindful if you are in a hurry. The packaging makes up for that in an excellent way - tidy, robust, with extra reinforcement where needed and a great eco-friendly paper padding.
January 28, 2026
I have not recivied my order
January 28, 2026
Reply from Guitars & Woods
Hello!
Thanks for the review.
According to the UPS tracking information, your parcel was delivered on February 4th, and there is a proof of delivery on file. Sometimes parcels are received by a neighbor, household member, or placed in a safe location by the driver.
Please contact our customer support team at store@gnwonline.com so we can look into this further with you and help resolve the situation as quickly as possible.
Thank you!
Great team.
A good site with all the hardware and materials for making your guitar.
Very good communication and fast shipping.
January 25, 2026
For eny problem you have, they allways be there to find you a solution
Variety, quality and support
January 19, 2026
Excellent.
January 19, 2026
Excellent service
Excellent service, very quick and efficient .
Ive been using this company for a while now ,never had any any problems ,always been very efficient
January 18, 2026
Products are always of good quality
Products are always of good quality, and short delibera time.
January 3, 2026
Excellent products
Excellent products and very affordable prices.
I had an issue with one of my items but Guitar & Woods customer service was brilliant.
They sent me a replacement and I’m very impressed with the service I received.
January 2, 2026
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