Good, quality products - both tools and templates. Handling the order before shipping took a couple days - be mindful if you are in a hurry. The packaging makes up for that in an excellent way - tidy,... See more
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Review summary
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I bought a string spacing ruler. It came when I expected, and it's very good quality. I like that the markings are actually holes in the metal so you can mark the nut through the ruler. And it was a b... See more
Good product details on site, fast and efficient service. Delivered quite rapidly and directly into my post box. Very helpful people, i've been shopping there for years and will continue to do so wh... See more
The delivery took much longer than expected due to company closure. Item finally arrived yesterday. My experience with G&W: friendly communication, high quality of delivered goods and fair pricing. I... See more
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Company details
Written by the company
Welcome to Guitars & Woods - Luthier Supplies (G&W), a leading Portuguese company specializing in the manufacturing and sale of premium guitar-related products. Our extensive range includes high-quality tonewoods, precision luthier tools and templates, as well as innovative parts and jigs. Founded in 2011, G&W is built on a strong foundation of industry experience and longstanding connections with musicians, guitar makers, and technicians. In 2012, we expanded our reach by launching an online store to better serve our customers, offering them the best prices and an exceptional shopping experience. Our expertise in CNC technology and CAD/CAM software enables us to produce reliable and affordable products with a level of quality that only advanced machinery can achieve. At G&W, customer satisfaction is our top priority. Our commitment to honesty and helpful service is reflected in the numerous positive feedback we have received from thousands of customers worldwide. We pride ourselves on our efficient delivery system; if your desired product is in stock, it is typically dispatched to your nearest post office on the same day or the following day after payment clearance. For high-quality products, exceptional service, and fast delivery, choose Guitars and Woods. We are your trusted partner in luthiery. All the best, Carlos Barros Founder and Owner of G&W
Contact info
Beco do Recanto 31 - Pavilhão 4, Freamunde, 4590-348, Freamunde, Portugal
- +351255871132
- store@gnwonline.com
- guitarsandwoods.com
4.7
Excellent
290 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 16% of negative reviews
Typically replies within 24 hours
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Problem solving
June 15, 2024
Excellent...
This was my first order at G&W and it will most definitely not my last :-)
Everything is perfect. Great service and very speedy delivery.
July 12, 2024
Unprompted review
Your delivery is fast even to…
Your delivery is fast even to Finland.Your prices are competitive.Stuff is Good and you have enough choices.
June 12, 2024
Very Nice service!
June 13, 2024
Accurate and professional
Accurate and professional.
And the UPS delivery man is so happy everytime he gets to deliver a package from his home country. 😊
May 20, 2024
Reply from Guitars & Woods
Hello!
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the delay in delivery and the lack of clear communication on our part. This is certainly not the level of service we aim to provide, and we understand how frustrating it can be.
If there’s anything we can do to assist you further or if you still have any unresolved issues, please don’t hesitate to reach out at store@gnwonline.com
Thank you again for your valuable feedback. We truly appreciate your understanding and look forward to serving you better in the future.
Best regards,
Alexandre Centeio
G&W Team
Good stuff !!!Quick delivery and the things ordered…
Quick delivery and the things ordered were all to my liking- I’m very pleased with everything thank you !!!
May 18, 2024
G&W always a pleasure to deal with
The team at Guitars & Woods are always willing to assist and respond promptly. Reliable, honest and efficient service from a great group of people.
May 23, 2024
Guitars and Wood Luthiers.
The guys at Guitars and Wood gave me fantastic advice on my project. They went out of their way to help me. I highly recommend them. They are professional and knowledgeable and I can't thank them enough.
May 21, 2024
Have Problems with a plier and they…
Have Problems with a plier and they dont answer at all.....sad
May 19, 2024
Reply from Guitars & Woods
Hello!
Thank you for your feedback and sorry for the delay on our reply!
We went on vacation for more than a week but now we're back and your inquiry has been replied!
Thanks!
G&W stands for the best quality when it…
G&W stands for the best quality when it comes to guitar construction, stencils, jigs and guitar parts for Luthiers... and much more. The communication and support is also the best. In the USA there is the Stew Mac and in Europe there is the G&W. Both work with international shipping.
May 9, 2024
Great variety of items with a speedy…
Great variety of items with a speedy turnaround.
Were quick to answer and fulfill all inquiries.
May 6, 2024
Fast shipping
Fast shipping, and always precise. The products are as seen on the site. Highly recommended. A thousand thanks
May 8, 2024
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