Gumtree Reviews 406

I placed my ad for a sofa, paid for the ad, submitted the ad, when I checked the ad a little later the ad had been deleted.!!!

People message then you never hear from them again, also I really don't know what people want tbh. I've listed at least 10 quality items for bargain prices, have had dozens of views but no sale. Also people want to knock down the price and expect you to deliver too! I gave up in the end and donated all my items to charity.

I placed and add my card was charged then when I checked a few minutes later my add had been removed. When I contacted customer service I was told my account was restricted. So I told them to refund my money or I would contact my bank. And they would not tell my why it was removed I have used gumtree a lot over the years. Customer service were actually very rude. Be careful when placing ads it’s a rip of

Adds removed constantly. No reason. Unbelievably frustrating. It's a fast dying platform and deserves it. As does eBay.

Nothing sells so no people use this

I have used Gumtree for many years for both buying and selling locally, however since eBay have started making changes it has become useless. The most recent update with the delivery option has rendered the local item search beyond useless! Instead of showing newly listed items within my specified radius, it just shows everything from everywhere in the country!

I used to love Gumtree, so easy to use but idiots keep changing how it works and is getting worse IF IT'S NOT BROKE DO'NT FIX IT !!!!!!!!

I tried to view motorbikes on gumtree but every time I went to the cars and vehicles section it instantly took me to cars and will not let me view anything else. This website is crap, woefully and totally useless. I really don’t know how they keep going. A 10 year old child could design a better website. So hacked off with sites like this. It used to be easy but not any more. Just get your act together gumtree and produce a website that is easy to navigate and be able to find what you want. You have just lost another viewer. The site is a big pile of @#*&

Tried to put ad on gumtree but was removed, tried twice more same result but the took 3 payments and I have had no joy with customer service. Will never use them again. Easy to see why such a bad Trustpilot score

I can't see gumtree because they've sold out to scum Google. Adverts cover half the page

Yet again Gumtree surpass themselves with 0 customer support. Purchased a washing machine recently from a seller, when it arrived I set it up to find half the digital display missing, contacted Gumtree for them to say we’ve noted it thanks…. No help to me AT ALL. They might as well have said tough. So I’m left with a digital washer that I can’t read, a seller that’s got my money & a service that couldn’t care less.. YOUR DAYS ARE NUMBERED GUMTREE

Sellers never reply, such a pointless site. Stick to using ebay.

I'm trying to buy a set of Airpods via Gumtree but it seems infested by scams.
When I ask for an address, rather than the meeting place where these 'sellers' want to meet, I either get silence or abuse.
Gumtree say 'Email address verified'. What does that mean exactly? Email addresses are totally anonymous to professional scammers.
Gumtree should INSIST on a land address.

Dreadful place, will never use again, been looking for tradesmen who can provide services for pick up of an ebay item and another for garden rubbish removal, both I have had NO response worth my time, if any response at all. I am now convinced a lot of them are on benefits and able to pick and choose which jobs they take and whether they wish to get out of bed for the job that morning.
I have lost count now as to just how many I have been in contact with, some just completely ignore your emails and some just cut you off in mid stream of conversation because they change their minds, nothing but a load of time wasters and lazy articles, a days work would literally kill them and their communication skills are appalling, nil. Nowhere on the site to complain and I doubt very much if Gumtree even gives a dam.
Will never use again. NEVER. And this one star needs to change, they do not even deserve that, hate using it.

Having had trouble with Gumtree in the past, I thought that I would give them a second chance, I wish that Hadn't bothered. I posted an advertisement for a camera and paid a fee to have it Featured.
I checked in: For sale - Cameras, camcorders & studio equipment, the logical search and category where it was originally posted and there was no sign of my ad. To add insult to injury they told me that they had deleted my advertisement because it was in the wrong category. No it wasn't! Within this category I noticed a car battery, binoculars, telescopes a van battery, security grills, some duplicated a number of times. Still there for all to see!
If you decide to use this company, use the free ad, but on no account pay any money to them. My account closed.

I ran a local business, and I thought I'd try advertising on Gumtree via their premium 'Spotlight' package (£29.99 for 7 days). My ad was supposed to be on the home page for a major city, but despite paying extra, I got barely any views or hits for my ad!

If you're looking to utilize the premium ad service on there, my suggestion is to spend your money on other platforms (where you get a better ROI).

This used to be a great site & I am happy to buy from decent sellers on this platform.

The problem is the timewasters, scammers & low ball hagglers that message when you list stuff for sale.

People seem to forget it's a selling site. Why contact a seller if you are not intending to buy? Its weird.

These bored people who pretend to be interested haven't read the listing. They just want to browse your house or see what they can get for free.

There is a freebie section. Why not look at those ads?

Ghosting is a big thing. People get as far as making arrangements, then just ghost you. No commitment to sales because they haven't paid for it yet. A timewasters paradise.

I am not happy about giving a collection address or phone number if people wont turn up or bother to message. I don't trust most of the messages to be genuine.

It wasn't anywhere near this bad 10 years ago. Nobody can even say thank you. It's all about insulting offers & rude people who end up on the block list.

It's s a shame as there is some great stuff being sold.

Placed an advert for the sale of a litter of puppies and paid the fee of £67.75. Within five minutes they contacted me to say my advertisement was cancelled as it contravened their policies. I contacted them by email to ask about a refund of my fee only to receive a reply from them stating that their policy is that they do not issue refunds. They are nothing short of thieving villains. I really wish I could actually meet with them to express my utter dissatisfaction and contempt

Had a for sale advert running for 2 weeks for a Sony HD TV with no enquiries. Also had a new Amazon 4k Fire Stick Max with no enquiries. I decided to reduce the TV and include the Fire Stick for free. Paid Gumtree £1 to bump it up. They did not readvertise it stating it was pending. So I deleted the advert.

Very few and far between I will get a messages from scammers . The message seems genuine at first then the invasive questions start.At best a "is this still available ? " then after replying that it is they don't reply. Other than that the routine is more or less list on Gumtree ,delete from Gumtree when item sells on Vinted or Ebay. I have never sold anything on Facebook Marketplace or Depop either so Gumtree is not alone which begs the question are these sites completely pointless ?.
Clearly people do want to buy the things I sell as they sell on Vinted and Ebay I just cannot work out why they don't sell on Gumtree considering the asking price is sometimes 75% + less.

So the bag sitting here to go to the Charity shop has over £2000 worth of brand new clothing in it - About 50 items all with an original cost price over £50 and all had been listed on Gumtree for £1 each for over 6 months with no takers.
The previous box of clothing which went to the charity shop had 20 mixed brand new men's shirts original cost over £200 listed on Gumtree for £1 no takers.
I currently have listings for brand new items which cost £50 upwards for £1 each - no takers.
I have a listing for a £400 pair of unworn leather Boots for £5 no takers.

And as an extreme example of how rubbish Gumtree is I have a Flat , Yes a flat , a residence, a dwelling, or whatever you want to call it valued at £34.500. recently fitted with new double glazing . Not only has it not sold but I am not even getting any messages about it. Oh and the asking price ? £2000 !!!!.