GURU Cloud Hosting Reviews 

981
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being highly knowledgeable, helpful, and professional, often going above and beyond to assist with various issues. Many people highlight the exceptional customer service, appreciating the prompt responses and effective solutions provided for their needs. Consumers consistently report a reliable service and robust infrastructure, ensuring their websites remain stable and performant with no downtime. The overall experience is often described as outstanding, making it a highly recommended choice for web hosting due to its efficiency and support.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and quick... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's knowledge,... See more

Service

Customers consistently report highly positive experiences with the service, highlighting its reliability and... See more

Response time

Consumers consistently report positive experiences with response times, highlighting swift and detailed... See more

Website

Reviewers mention positive feedback about website, highlighting the stability and reliability of the hosting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As an independent web developer, we've hosted with Guru for a little over 6 years. We came to Guru when our then current host was bought by GoDaddy and we noticed a near-instantaneous drop in service.... See more

Rated 5 out of 5 stars

I run two web sites both hosted by GURU having changed from a previous Hosting plateform. My experience when requesting assistace when things have gone wrong has been both helpful and friendly noth... See more

Rated 5 out of 5 stars

GURU are the best. I've been a big fan since moving my web hosting setup to GURU a number of years ago. Their infrastructure is robust, and their support staff are really knowledgeable and always very... See more

Rated 5 out of 5 stars

My website was attacked severely and was totally disabled. Contacted guru support, Andrius was very helpful. He asked me to restore the website to an earlier date which I failed miserably due to my la... See more


Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. Cloud Storage Service
  4. Email Service Provider

Written by the company

Powerful, fast, reliable cloud web hosting from the UK. Specialised, optimised and built by cloud experts to ensure your presence is lightning fast with 100% uptime. We guarantee your site will run quicker on our cloud than normal hosting or your money back.


Contact info

5.0

Excellent

TrustScore 5 out of 5

981 reviews

5-star
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No recent history of asking for reviews

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5.0

All reviews

(981)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Without a doubt the best UK hosting

Without a doubt the best UK hosting! The support is second to none. They are always ready to help and work with you to solve any problems you might have, even when installing 3rd party software or hunting down errors. Polite, helpful and with a 'can-do' attitude.

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

GURU support is fantastic

GURU support is fantastic. They respond quickly and are very knowledgeable. Chris rocks! We've used GURU for a few years and they are always willing and able to help, whatever the issue.

November 13, 2024
Unprompted review
Rated 5 out of 5 stars

Truly amazing support desk

The support desk at Guru are truly amazing. They are so prompt, extremely helpful and always there if we have any issues. I would 1000% recommend Guru to any business that needs reliable back up when it comes to server services. Great job guys - Thank you - as always.

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Guru is the only web hosting company…

Guru is the only web hosting company you should consider.

Their customer and tech support is as good as it gets, and despite the fact they've grown, they've never reduced their efforts to respond quickly to enquiries.

I've been with them about 6 years and won't be going anywhere else!

October 15, 2024
Unprompted review
Rated 5 out of 5 stars

Been with Guru for a few months now and…

Been with Guru for a few months now and very impressed. No noticeable downtime, support is very helpful and tickets are answered quickly. Phone support is also available. Competitively priced. No complaints, will continue to use.

October 12, 2024
Unprompted review
Rated 5 out of 5 stars

Excelent service and support

They set me up with an appropriate package and migrated my sites and configurations without a hitch. I would highly recommend their service. Their hosting is fast and reliable, and their support is excellent and real value for money.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Simply the Best!

In all my experience with host providers and platform support I can say that Guru are easily the best. It is such a relief to be able to talk to someone (actually speak to a real person!) and not only that but someone easily understandable (as far as I can tell Guru do not sub-contract their support service to a call centre in India, Bangladesh etc) and knowledgeable. I've never had to wait more than a minute before someone picks up. And in the rare cases when a solution wasn't found straight away, the tech guy has handed me onto to someone who could help, and did solve the problem. Brilliant all round.

October 11, 2024
Unprompted review
Rated 5 out of 5 stars

Superb UK hosting provider

It's great to finally be working with a UK based provider that is actually interested in helping you beyond getting you signed up and paying.

Super helpful and fast support, and the migration of our existing site from another provider was seamless.

Since the migration we've seen website speed improvement and consistent uptime.

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Goodbye 123-Reg, Hello Guru!

I was with my previous hosting company, TsoHost, for more than a decade, until they were recently acquired by 123-Reg and the customer service standards plummeted. As an aside, avoid 123-Reg - they took over a week to answer my last support ticket.

I spent several days researching alternative hosting companies, eventually settling on Guru. I then signed up for an account late yesterday morning.

I'm writing this review just over twenty-four hours later and all five of my websites are now safely on Guru's servers, as are all my email accounts. The migration service was superbly supported and surprisingly painless. A few minor gremlins have subsequently come to light but my support tickets were answered within twenty minutes and the gremlins dealt with almost immediately.

It's early days, but I suspect it'll be at least another decade before I have to change hosting provider again.

Oh, and one final piece of advice - if your website is important to your business, don't scrimp when it comes to the hosting provider. Guru might not be the cheapest but, so far, they've more than proven their worth.

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Hosts

I'm very impressed with Guru Cloud Hosting, based (1) on our recent experience of the very friendly and efficient service provided by David and his colleagues in transferring several websites and domains into our new account and (2) the robust hosting service Guru has provided for our sites over the past several years.

September 27, 2024
Unprompted review
Rated 5 out of 5 stars

Working together since 2017

Working together since 2017. Reliable and with an excellent support team. We recently migrated our accounts to a more robust subscription, and the process was straightforward and had no downtime. Thanks for your support!

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Always reliable!

GURU is amazing, great servers and infrastructure along with the most important thing: Always reliable, competent and fast support! Would give 10/10 if possible!

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Guru and its operatives are a great…

Guru and its operatives are a great company. They are always willing to help and resolve any issues we have had.

It is such a friendly and helpful company, so far all my issues have been with plugins and things I honestly have no idea about but they listen and sort it out and are very friendly and understanding.

The best hosting service I have ever been with over the decades and will never change again, I wish I had found them at the beginning of my journey.

Highly recommend them.

September 17, 2024
Unprompted review

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