GURU Cloud Hosting Reviews 

981
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being highly knowledgeable, helpful, and professional, often going above and beyond to assist with various issues. Many people highlight the exceptional customer service, appreciating the prompt responses and effective solutions provided for their needs. Consumers consistently report a reliable service and robust infrastructure, ensuring their websites remain stable and performant with no downtime. The overall experience is often described as outstanding, making it a highly recommended choice for web hosting due to its efficiency and support.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their helpfulness, knowledge, and quick... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the team's knowledge,... See more

Service

Customers consistently report highly positive experiences with the service, highlighting its reliability and... See more

Response time

Consumers consistently report positive experiences with response times, highlighting swift and detailed... See more

Website

Reviewers mention positive feedback about website, highlighting the stability and reliability of the hosting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As an independent web developer, we've hosted with Guru for a little over 6 years. We came to Guru when our then current host was bought by GoDaddy and we noticed a near-instantaneous drop in service.... See more

Rated 5 out of 5 stars

I run two web sites both hosted by GURU having changed from a previous Hosting plateform. My experience when requesting assistace when things have gone wrong has been both helpful and friendly noth... See more

Rated 5 out of 5 stars

GURU are the best. I've been a big fan since moving my web hosting setup to GURU a number of years ago. Their infrastructure is robust, and their support staff are really knowledgeable and always very... See more

Rated 5 out of 5 stars

My website was attacked severely and was totally disabled. Contacted guru support, Andrius was very helpful. He asked me to restore the website to an earlier date which I failed miserably due to my la... See more


Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. Cloud Storage Service
  4. Email Service Provider

Written by the company

Powerful, fast, reliable cloud web hosting from the UK. Specialised, optimised and built by cloud experts to ensure your presence is lightning fast with 100% uptime. We guarantee your site will run quicker on our cloud than normal hosting or your money back.


Contact info

5.0

Excellent

TrustScore 5 out of 5

981 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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5.0

All reviews

(981)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I've been with Guru for about 10 years

I've been with Guru for about 10 years, and in that time, I've had the most incredible service—without question. I would never leave them! They go above and beyond to help and always respond within a few minutes.

I recently built a new website (which took a year!), so it was a major upgrade for us. When the day came to move the site, I ran into a glitch, but the Guru team was right there and guided me through it. Without them, I would have been completely stuck. They truly went out of their way to help.

If you're looking for a new server provider, I promise—you don’t need to look any further. You've found it!

Thank you especially to Andrius, Ivan and Alex, and anyone else who's come to my rescue over the years!! Cheers All

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastically responsive support

Fantastically responsive support (often less than an hour in my experience), and really helpful. That’s on top of a powerful user interface and exceptionally competitive hosting charges. What’s not to like !

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Best host I've ever used!

Guru is just amazing. They go above and beyond what any other host has ever offered me. I get stuck quite often with technical aspects of my websites, and they're always so helpful! Especially Ivan, but the entire team have always been fantastic to deal with. Highly recommended!

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

Fast, Professional and Reliable Cloud Services

We've been using Guru Hosting for a while now and I have to say their service is top-notch. Their team are always responsive in addressing any queries or issues almost instantly. The level of professionalism they bring to customer support is truly commendable - quick resolutions, clear communication and a genuine willingness to help.

Their cloud servers are outstandingly fast and reliable. Guru delivers exactly what they promise and It’s refreshing to work with a hosting provider that actually puts customers first. Highly recommended!!!

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding web hosting with seamless migration

I recently had a website migrated to Guru, and I couldn't be more impressed with their service! From start to finish, the process was smooth, efficient, and completely hassle-free.

Their support team was incredibly responsive and knowledgeable, addressing all my questions promptly and ensuring zero downtime during the migration. They handled every detail with precision, making the transition seamless.

I have been a loyal customer for years and they always go above and beyond to make sure everything runs smoothly. It’s rare to find a hosting provider that combines excellent performance with such a dedicated support team.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Customer service that is second to…

Customer service that is second to none!! Superb support for an 'outside issue' that was pro-actively managed from beginning to a successful conclusion by the Guru Support team. I was kept informed at every stage. Thank you.

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

Amazingly rapid and responsive support…

Amazingly rapid and responsive support - feels like a very personalised and caring team. I have held over 20 domains with them for many years and can rely on them for honest advice and guidance. Highly recommend. Have had them solve problems (on my end) in literally a matter of minutes through clear and numerous emails or telephone calls.

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

Solid, reliable hosting with excellent support

I have been with Guru for many years and, although they may not be the cheapest provider, I never think of going elsewhere because the service is very reliable and the support is exceptional. In particular, whenever I have taken over the hosting of a domain, Guru handled the migration seamlessly and kept me informed at every step. They have helped me out over the years with several migrations, either internal (from one Guru account to another) or external (from another provider to Guru) and the quality of support has been outstanding ever time. And I can honestly say I can't remember the last time I had to contact them for any other kind of tech support, because my websites are always online.

February 23, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

The customer service from Guru has been fantastic. They have helped me to migrate several sites, including a couple of quite fiddly bespoke applications, keeping me well informed through the whole process.

Wordpress sites on their servers with litespeed cache are super fast.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Service – Highly Recommended!

We recently had our website cloud-hosted by Guru, and their service has been nothing short of exceptional. From the very beginning, they went far beyond their remit—not only handling the hosting but also helping us put the website together, adding pages, and ensuring everything ran smoothly.

Their technical department is second to none. Every time we needed assistance, they were there immediately, picking up the phone straight away and getting the work done without any wait time. The level of professionalism, expertise, and customer service they provide is truly fantastic.

We highly recommend Guru to anyone looking for reliable, responsive, and expert hosting services. Thank you for going the extra mile!

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Help Desk

Our website came under attack from Chinese bots which caused it to go down. The Guru helpdesk explained what the issue was and how to go about fixing it whilst putting in place a temporary frontend captcha page to mitigate the effect of the attack. They proactively monitored the situation for the next 24 hours and gave regular updates until the attack was resolved. Really excellent service.

January 9, 2025
Unprompted review
Rated 5 out of 5 stars

Superb support

Guru always come back to you within minutes of submitting a support request and will always go above and beyond to find a solution. I will always recommend them for their 5 star service

January 7, 2025
Unprompted review
Rated 5 out of 5 stars

Moving 120 sites from old servers

We had to move about 120 sites from older/expensive servers in June 22. That took a month. We were anxious about the move but all went well, thanks to the support guys at Guru. Currently, they deal very efficiently with any queries we have, even if the issues come up at the weekend. Very happy with the service so far.

December 28, 2024
Unprompted review
Rated 5 out of 5 stars

I've used Guru since 2016 on numerous…

I've used Guru since 2016 on numerous sites and have always been impressed by the speed of their support and the hosting they offer.

Compared to other hosts I've used, Guru are a breath of fresh air.

I'll continue to use them personally and recommend them to clients.

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

GURU's indeed

GURU had our complex application server fully operational within hours of placing the order. From SSL and PHP to database and email configurations, everything was set up flawlessly. Their level of support, technical expertise, and eagerness to assist is truly outstanding—second to none.

November 28, 2024
Unprompted review
Rated 5 out of 5 stars

As always

As always, great service and support from a team of professional and approachable individuals, be nice and talk to support as the real humans they are. Thanks yet again guys. Should have 6 stars!

November 26, 2024
Unprompted review

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