Gustocamp_UK Reviews 

179
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Top camping! Beautiful bungalow, very nice setting. Everything was so well equiped and clean. The placement on the campinggrounds (Cisano - San Vito) was superb, right in front of the swimmingpool, ma... See more

Company replied

Rated 5 out of 5 stars

We had a wonderful stay at this campsite. The accommodation was clean and comfortable. The campsite offers a beautiful aquapark for children and a fun animation program that kept them entertained ever... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing camp site. Lovely people, great swimming pools, very clean and lots of delicious foods. We love Erik and Christine who looked after us all while we were there.Erik hand painted a be... See more

Rated 5 out of 5 stars

Stayed at Union Lido on our first campsite holiday. Very happy with experience. Family of 4 with 2 teenage girls. GUSTOCAMP hosts Paul and Cath were brilliant in looking after us from check in to... See more

Company details

  1. Tour Operator

Written by the company

Gustocamp offers luxury mobile homes and safari tents on top campsites in Italy and Austria. The campsites offer many facilities and activities for the whole family. Whether you like swimming, beach or culture, the children are never bored while you enjoy your holiday.

The taste of luxury camping!

Written by the company

Topcampsites, high quality accomodation and a guaranteed personal service!
Gustocamp offers quality family camping holidays throughout Italy and Austria in mobile homes and fully equipped tents on top quality campsites in both Italy and Austria, at very competitive prices. With more than 20 years of experience in the organisation of luxury camping holidays, our knowledge guides us to ensure that you will have everything you need to make your holiday a truly unforgettable experience. Gusto means good taste... and that’s what we offer!

Contact info

4.8

Excellent

TrustScore 5 out of 5

179 reviews

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4.8

All reviews

(179)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good customer service

Very good customer service , very helpful esspecialy in time of c19 . Our holiday in Camping Tonnara in Sardynia was lovely. It’s second time We used gustocamp and second time they were very good to us.

October 17, 2020
Rated 5 out of 5 stars

very helpful

very helpful, friendly reps, nothing too much trouble. very clean cabin/chalet. booking a.1. as well. would definatly book Gustocamp again. situation good and price good.

September 16, 2020
Unprompted review
Rated 4 out of 5 stars

Camp site was as nice as we previously…

Camp site was as nice as we previously remembered, our accommodation was lovely and well equipped. Only negative was the terrible towels we received with the linen pack, they were tiny not much bigger than a t-towel and very thin.

August 29, 2020
Unprompted review
Rated 5 out of 5 stars

Second time

It was great there, we were in Garden Paradiso for the second time this summer. Excellent staff.

August 23, 2020
Unprompted review
Rated 1 out of 5 stars

I did not get to go on the holiday with…

I did not get to go on the holiday with Gusto camp through no fault of my own, and I was refused a cash refund of my deposit, very disappointing if I did want to book for next year the prices have doubled, so I am in a no win situation.

July 2, 2020
Unprompted review
Rated 1 out of 5 stars

Poor customer service

Unfortunately due to covid-19 we were unable to take our trip. Gustocamps customer service has been extremely poor throughout the situation. We had no messages to update or inform us of what was happening with our trip and only received information once we made enquires even when our trip had been cancelled. Whilst I do believe they have generous in the 3 year validity of the voucher scheme they have offered we are unable to accept them as the prices for next years May half term are almost double the price and they have been unwilling to compromise in the price and have refused to refund us even though it is our legal right. We have not been happy with the service and both my family and my friend who we booked with would not book with them again.

June 3, 2020
Unprompted review
Rated 5 out of 5 stars

Loved every minute of our holiday with…

Loved every minute of our holiday with Gustocamp at Bella Italia, Lake Garda. Reps excellent and so friendly, cant wait to go back!
My only comment is the €100 taken on arrival as a security deposit and not returned until walking off the site. Other companies have an additional payment on booking that covers as an insurance against breakage. €100 is too much and no use when your holiday over!

October 12, 2019
Unprompted review
Rated 5 out of 5 stars

Our experience with gustocamp was…excellent

Our experience with gustocamp was amazing. It was our first time using them and certainly will not be our last. Booking with Ante was easy and efficient.
We stayed in Bella Italia in the lounge deluxe XL.. the mobile itself was fantastic. Very modern and definitely the best on site. Our reps Richard and his wife were outstanding. They were so friendly and went beyond their call of duty. Checked on us daily and gave us great recommendations for dining and trips. They are a credit to guatocamp. We will be back again next year..

September 26, 2019
Unprompted review
Rated 5 out of 5 stars

Best holiday Reps.

We stayed in Bella Italia campsite. I can't praise our reps Richard and Rualie enough. Our 9 year old son became ill requiring hospitalization. We did not have a car, Richard drove us to the hospital in his own car he stayed with us all through check-in in A and E ensuring we were ok, he did not rush away, he was calm and so helpful offering to collect us if needed. Richard and Rualie went above and beyond the roll of holiday reps. I hope Gusto camp know how lucky they are to have Richard and Rualie working for them, 2 genuinely kind hardworking and helpful people. We are so grateful for the help and kindness they showed us. Thanks! Marguerite and Stephen

August 25, 2019
Unprompted review
Rated 3 out of 5 stars

Not great

We (four adults and one child) stayed in a sunset superior mobile home. It was pretty disappointing overall. We turned up and were surprised to find there was no linen for the beds and so were hit with a 75 euro bill to rent it. Even then not all of us got proper bed sheets. The single beds were also tiny and so our boy kept falling out of it and we all kept smacking into the walls of the mobile home. To round it off the air con only functioned in the kitchen/dining area and not in the bedrooms. This meant we all needed to sleep with our bedroom rooms open to not boil which obviously reduced the privacy. So overall - not great.

August 21, 2019
Unprompted review
Gustocamp_UK logo

Reply from Gustocamp_UK

Beste meneer Matt,
Thank you for your review. We are sorry to hear that you didn’t enjoy your holiday.
You can find all the information about our mobile homes and the bedsheets on our website. Bedsheets are not included in our prices. On the campsite you’ve been, we have bed rails (for rental) for children so they don’t fall out of their bed.
For the future we would like to advise you to contact us. We can indicate what is included.

Team Gustocamp

Rated 2 out of 5 stars

Average service for a less than average price

Accommodation is good, new and spacious. What let’s gustocamp down is the added value such as information on the local area etc. There was no upfront information on the parc itself. Eurocamp are very good at this. Overall less than average for the price.

August 21, 2019
Unprompted review
Gustocamp_UK logo

Reply from Gustocamp_UK

Dear Mr. Hambling,
Thank you for your review. We have been in contact with your e-mail. We hope that we have resolved your complaint as desired.
Team Gustocamp

Rated 5 out of 5 stars

Fantastic stay with Gusto Camp!

We stayed with Gusto Camp in Bella Italia and had a fantastic holiday. The welcome we got from Richard and Rualie was brilliant...after travelling for the whole day with 2 children they helped us get into the hoilday mode straight away. Throughout our stay Richard and Rualie were very friendly, stopping by on a daily basis to see if everything was going ok. We stayed in the Gusto Baby, which was modern, very clean and had fantastic facilities for the kids! Our 3 yr old daughter loved the slide on the deck!

I'd highly recommend booking with Gusto Camp. The experience with Gusto was polar opposite to our experience the year before with Eurocamp.

Thanks Richard and Rualie!

August 16, 2019
Unprompted review
Gustocamp_UK logo

Reply from Gustocamp_UK

Dear Eddie,

Thank you for your review. How nice to hear that you had a great holiday at Bella Italia. We will pass this compliment on to our employees.

Team Gustocamp

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