I had some issues with my Microsoft Office 365 key. After contacting support and exchanging a few messages, everything was resolved. Now I’m a happy Microsoft Office 365 user.
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I had some issues because I received a used key. After contacting support and exchanging a few emails, everything was resolved. Now i'm happy Win11Pro (activated) user.
Company replied
*** I am editing this review because GVGmall contacted me and resolved the issue by offering three Windows Server licences. I am not giving five stars because I had to resort to posting a negativ... See more
Company replied
Always price but it is what it is everythig is more and more expensive tho.. not about you guys. Just because they actually care about customers i add a star that the only way we can show our trust, i... See more
Company replied
Company details
About GVGMALL.com
Written by the company
What is GVGMall.com?
GVGMall.com is an online platform for digital products, offers PC and video game codes, also software license codes including operating system Windows10 pro, Windows 11 CDKeys, windows 11 home, Windows10 home etc. and office software office2021 pro, office 2019 pro, office 2016 etc., also supoort multilingual in the site. Buy Windows 11 pro key, choose genuine GVGMall！
GVGMall.com is established in May 2017. The team behind GVGMall.com has over 8 years of combined industry experience who have taken their passion for games and created a truly innovative service that puts users first.
Customer Support
Our customer service team is always customer-centric and committed to providing an excellent support experience. No matter when and where, our professional team is ready to provide you with 24-hour assistance to ensure you get a smooth and worry-free service experience. Whether answering questions, handling problems or providing personalized suggestions, we always stand at your perspective and become your trusted partner, so that you can feel our professionalism and sincerity in every interaction.
Make purchasing simple
We are committed to making it easier and more efficient for you to purchase your favorite games or software. When you purchase a game or software on our platform, you will immediately get a unique key in your account or receive an email with a unique key, allowing you to easily activate and start playing. We provide clear redemption guides for each platform to ensure that you can complete the operation without any worries. All products are digital, which not only greatly shortens the delivery time, but also makes your purchase experience more environmentally friendly and sustainable. By simplifying the purchase process, we let you focus on the game or software itself and enjoy the fun faster.
Is GVGMall.com legit?
We are a trusted and established company with a solid reputation for delivering top-quality games and software services. With over one million satisfied customers, we have built a strong track record of reliability and exceptional customer support.
Recently, some unscrupulous merchants in the market have pretended to be the gvgmall brand and sold substandard products, which has affected us and users. Make sure you shop at the trustworthy and genuine GVGMALL.com.
Contact info
United States
- service@gvgmall.com、market@gvgmall.com
- gvgmall.com
Windows 11 Pro Key $27 on Gvgmall.com
4.2
Great
1K reviews
Replied to 92% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend
Highly recommend, very responsive and quick support after my key failed to activate, they helped me out and the key is activated now. It was a problem from Windows itself, the key is legit.
March 18, 2026
Unprompted review
Reply from GVGMALL.com
We're truly grateful for your 5-star review of gvgmall.com. Your encouragement inspires us to keep improving. Wishing you endless joy and all the best!
Reply from GVGMALL.com
First of all, thank you very much for choosing GVGmall. However, I am not entirely sure I understand your question. Our website offers 24-hour online customer service; please feel free to contact us at your convenience, and we will be more than happy to assist you.
Windows 11 Pro Key - Error (0xc004C008)
I had a problem during the activation of my OS, although the Chat support solve it in a couple minutes, I just had to send the error code and the version of my OS and then they just send me a new license Key. Fast and effective.
March 14, 2026
Unprompted review
Reply from GVGMALL.com
Thank you for the amazing feedback on gvgmall.com! We're thrilled you enjoyed our service. Have a joyful day and stay safe!
I made a mistake with my purchase
I made a mistake with my purchase, but the support team responded very quickly. Doris assisted me and helped solve the problem in a very helpful and professional way.
The service was excellent.
Thank you very much!
March 14, 2026
Unprompted review
Reply from GVGMALL.com
Thank you for the amazing feedback on gvgmall.com! We're thrilled you enjoyed our service. Have a joyful day and stay safe!
i buyed the wrong key but the customer…
i buyed the wrong key but the customer sevice helped me out and figured out a solution for me in less than 5mins
March 14, 2026
Unprompted review
Reply from GVGMALL.com
We are so happy to receive your positive feedback on gvgmall.com! Your kind words mean a lot to us. Have a fantastic day and take care!
I bought a key to upgrade from Home to…
I bought a key to upgrade from Home to Pro and needed to contact support. I was promptly assisted and the issue was resolved quickly. Great service!
March 12, 2026
Unprompted review
Reply from GVGMALL.com
Thank you for the amazing feedback on gvgmall.com! We're thrilled you enjoyed our service. Have a joyful day and stay safe!
Great support
I had some issues because I received a used key. After contacting online support through the site, I immediately received a new key and it worked.
March 12, 2026
Unprompted review
Reply from GVGMALL.com
We're truly grateful for your 5-star review of gvgmall.com. Your encouragement inspires us to keep improving. Wishing you endless joy and all the best!
they solved the problem
March 11, 2026
Unprompted review
Reply from GVGMALL.com
Thank you for the amazing feedback on gvgmall.com! We're thrilled you enjoyed our service. Have a joyful day and stay safe!
Customer Service sucks
Customer Service sucks. Bought a "LIFETIME" windows key last year. Changed my hardware. Now they tell me I cant use it. Wont buy from GVG again thats for sure!!!
March 10, 2026
Unprompted review
Reply from GVGMALL.com
Thank you for choosing gvgmall.com and for sharing your feedback. We sincerely apologize for the frustration this situation has caused you.
We'd like to clarify that the key you purchased is an OEM license, which by design is hardware-bound and typically cannot be transferred to a new motherboard after a significant hardware change. This information is stated in both the product title and the detailed description on our site. That said, we completely understand your disappointment, and we're actively discussing ways to make this important limitation more prominent so customers can see it at a glance.
If you have any further questions or need assistance, please don't hesitate to reach out to us at service@gvgmall.com. We're always here to help.
Wishing you all the best and a wonderful day ahead.
The activation key was marked as invalid
The activation key was marked as invalid; I would like to request another one.
March 6, 2026
Unprompted review
Reply from GVGMALL.com
Thank you for choosing gvgmall.com and for bringing this to our attention. We sincerely apologize for the inconvenience you've experienced with the activation key.
We take every customer concern seriously and truly want to help resolve this for you. However, we don't have your contact information to reach out directly. I have just sent you a request through the Trustpilot backend — please kindly accept it so we can communicate further.
Alternatively, you can email us directly at service@gvgmall.com with your order details, and we will be happy to assist you in replacing the invalid key as soon as possible.
Thank you again for your patience and understanding. Wishing you a wonderful day!
Customer service is really bad
Customer service is really bad — the responses are extremely basic. I had a similar issue a few years ago with a Microsoft account and they provided a solution. Here, the agent was very simplistic in their replies and wasn’t able to offer any solution — even something like “we can’t help you.” Instead, the response was just “use common passwords.”
February 28, 2026
Reply from GVGMALL.com
Thank you for choosing gvgmall.com and for taking the time to share your feedback. We sincerely apologize for the unpleasant shopping experience you had.
We have reviewed the conversation based on the time of your inquiry and have taken disciplinary action against the customer service agent who assisted you. We are truly sorry that the response you received was not helpful and did not meet your expectations.
Regarding the product issue you mentioned, we regret that we are unable to resolve it directly through this platform. To better assist you, we have just sent you an email with further details. Please check your inbox (and spam folder) and reply to us at your earliest convenience so we can work on a proper solution together.
Once again, we apologize for the inconvenience and appreciate your understanding. We wish you all the best.
Reply from GVGMALL.com
We at gvgmall.com sincerely thank you for your valuable feedback. Your satisfaction is our motivation. We wish you well in all you do.
It was very easy to buy
It was very easy to buy, the annouce also was very clear and it comes fast to my email. I strongly recommend GVGMall.
February 28, 2026
Reply from GVGMALL.com
Thank you for the amazing feedback on gvgmall.com! We're thrilled you enjoyed our service. Have a joyful day and stay safe!
Great service and fast delivery
February 28, 2026
Reply from GVGMALL.com
We at gvgmall.com sincerely thank you for your valuable feedback. Your satisfaction is our motivation. We wish you well in all you do.
No he conseguido bajar windows 10 ltsc
February 28, 2026
Reply from GVGMALL.com
Agradecemos que hayas elegido gvgmall.com. En relación con el problema para descargar Windows 10 LTSC, vamos a asignar un agente de atención al cliente dedicado que te enviará un correo electrónico. Por favor, revisa tu bandeja de entrada y sigue las instrucciones de nuestro equipo para completar la descarga de LTSC. Si tienes cualquier duda, no dudes en contactarnos en service@gvgmall.com.
Good platform to buy oem keys
February 18, 2026
Unprompted review
Reply from GVGMALL.com
Thank you for your wonderful review of gvgmall.com! We truly appreciate your support. Wishing you all the best and a lovely day!
Great for buying windows keys cheap! (Good cutomer service too!!)
I've recently built my first computer and have been running an un-activated version of windows 11 home for the last month. I finally came around to wanting to activate it and thought that I could skimp out by purchasing a windows 10 pro key.
They sent me the key right away but it didn't work (idk what I was thinking using mismatched keys/installation) but the customer service was amazing!
I explained my issue and they were able to give me a windows 11 home key within a few minutes (literally like 2 minutes) and it activated right up!
Idk who you are but tysm to the customer service rep that helped me out and I recommend this website to buy windows keys at a discount!
February 10, 2026
Unprompted review
Reply from GVGMALL.com
Thank you so much for your positive feedback! We're truly happy to have been able to assist you. Wishing you all the best and continued success!
Reply from GVGMALL.com
Thank you so much for your positive feedback! We're truly happy to have been able to assist you. Wishing you all the best and continued success!
The key isn't work, but the support helped me
I buy a serial key to activate a Windows 11 Pro and the key is from another PC and do not activate in my PC. The support is very helpful and I activate my Windows
February 4, 2026
Unprompted review
Reply from GVGMALL.com
Thank you so much for your positive feedback! We're truly happy to have been able to assist you. Wishing you all the best and continued success!
Reply from GVGMALL.com
Thank you for your kind review! We wish you happiness and all the best.
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