Sprung Gym Flooring Reviews 

290
TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

I ordered 7x 43mm mats, rated for 250kg drops. The original shipment arrived damaged (corners chipped off mats, and slices on others) and had 2x replacement deliveries also damaged in some way such as... See more

Rated 5 out of 5 stars

Bought 15 tiles of their 20mm black rubber flooring. Arrived in a few days, I was contacted by the delivery company via email and phone to confirm delivery date. I was able to authorise delivery w... See more

Rated 5 out of 5 stars

I wanted a home gym that didn't look like a man cave, I chose the fabulous cork look rubber tiles. The gym is light, the flooring laid well and smooth straight onto concrete, the machinery on top of t... See more

Rated 5 out of 5 stars

Took the plunge to get some gym flooring in our summerhouse after having carpet in there for 5 yrs. its not a serious gym, turbo trainer, treadmill and multi gym and an area for the wife to do her Joe... See more

Company details

  1. Flooring Store
  2. Wood and Laminate Flooring Supplier

Written by the company

In the world of fitness, there's no room for wimps. It's a place of grit, grind, and glistening sweat. At Gym-Flooring, we've turned these fitness fundamentals into our business mantra. We're a family-owned company with a passion for pumping iron... well, pumping out high-quality flooring that is! We're all about the customer experience. Think of us as your personal trainers in the world of flooring - we're here to guide, encourage, and support you every step of the way, ensuring you're completely satisfied with your purchase.


Contact info

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4.5

Excellent

TrustScore 4.5 out of 5

290 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 16% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(290)

104 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent flooring - recommend

Excellent flooring, sent quickly and looks super in my garage gym. Easy to lay 20mm thick floor. Highly recommend. My only grumble is the amount of emails they spam to you before and after ordering once you register.

March 31, 2025
Rated 4 out of 5 stars

The quality of the product is amazing…

The quality of the product is amazing and our studio looks great.

Placing the order was easy and super helpful.

Communication for delivery wasn't too good and I had to chase hence only 4 stars bit overall super happy with the product.🌟🌟🌟🌟

March 31, 2025
Rated 4 out of 5 stars

Ordered on 26th

Ordered on 26th, arrived on 31st. Was a little worried by some other TP reviews but all arrived well and the product seems as described.

Would have liked more information regarding the delivery as it arrived unannounced, with no ETA and due to its size was on a pallet that was left on the side of the road. Luckily someone was in on the day.

March 31, 2025
Unprompted review
Rated 1 out of 5 stars

Where are our items??

We places an order 20 days ago and still haven't received it. We called the number several times in the past 3 days and no one picks up the phone or gives us a call back. We emailed the email provided on their website and it bounced back. Starting to wonder whether the other 5 star reviews are even legit, or part of a scam. If it's not a scam, would really appreciate if someone could get back to us in regards of the items we have PAID and are waiting for.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Great product, hassle free

Great product, really nice quality. Good price too.
I needed to amend the order and was able to do this with no hassle at all.
Friendly, helpful proactive team all the way through ordering and delivery.

February 25, 2025
Rated 1 out of 5 stars

Don't buy anything from this site

Don't buy anything from this site. Apparently looks like a scam. After placing the order, the shipment is not going through. Contacted to choose the most convenient date, I have been waiting two days at home, saying the 1st day, after contacting the them that the driver was on is way to the be in my property between 2and 4 in the afternoon. Noonday came and called me for updates. Contacted the office again saying the driver will be within one hour, Noonday came and called me. Waiting all evening. Called both seller and haulage the day after, the same. Saturday and Sunday closing days. Still waiting for my goods. Absolutely disgusting on everything 😤

February 25, 2025
Rated 1 out of 5 stars

Delivered it onto a loading bay car…

Delivered it onto a loading bay car park not even outside of the shop!

January 3, 2025
Sprung Gym Flooring logo

Reply from Sprung Gym Flooring

Dear Samantha,

Thank you for sharing your feedback, and we’re sorry to hear about your concerns regarding the delivery location.

We would like to clarify that our deliveries are handled by a trusted partner, and they operate on a kerbside delivery policy. In this instance, the driver assessed that placing the tiles on the pavement could potentially obstruct the pathway. As a result, they opted for the loading bay as the most practical and considerate location.

We sincerely apologise if this was inconvenient for you and appreciate your understanding of the delivery restrictions. Should you have any further concerns or need assistance, please don’t hesitate to contact our customer service team, who will be happy to help.

Thank you for your feedback—it helps us improve our service.

Best regards,
Sprung Gym Flooring

Rated 1 out of 5 stars

worst on-line shopping experience.

Wanted to set up a home gym as a Christmas present for the family. Ordered the flooring first on 11/11/24. As I wanted the flooring down before getting the heavy equipment I waited for a delivery date but this didn't come. Eventually told to expect delivery the week commencing 2/12/24. The delivery date kept being delayed.Eventually got my flooring on 9/01/25, two months after placing the order. No Gym for Christmas. A horrible shopping experience.

December 11, 2024
Unprompted review
Rated 5 out of 5 stars

Would highly recommend Sprung floor

Would highly recommend Sprung floor. First time using them and I’m delighted with the result. I made a mistake on the ordering which they helpfully sorted out straight away no quibble. Very prompt delivery. Laid a double garage floor over two nights and the love the result. Tiles are heavy duty, great quality and feels like it will last forever.

Worth every penny.
JW

January 6, 2025

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