Johnathan was extremely helpful and patient providing various quotations promptly. Once I made the purchase I was kept informed throughout the delivery process. Item was very well packaged and th... See more
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Australia's largest supplier of Gym Equipment at the best pricing. 14-Day Change Of Mind Policy. Click to see our home gyms or commercial range.
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1/2 Activity Crescent, 4214, Molendinar, Australia
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Easy transaction, didn't think 150kg treadmill would get to me quicker than aus post.

Reply from Gym and Fitness
Have purchased many gym items from G&F over a 14 year period setting up home gyms, always found their products to be of great value and quality for the price. They have great tutorial videos of all equipment to achieve maximum value of your purchase.
Like all gym items they need to be maintained correctly to achieve a long life, would have given 5 stars if they provided these maintenance tips and procedures on home gym items, my purchases of commercial items did come with this information.
I haven't researched their web site to see if this information is available, google can help here once you cipher out the rubbish.
All items have been easy to assemble with the guides provided, tools supplied are sufficient for the assembly, it's a bonus if you have a full tool kit to make it easier.
Due to failing health had to let my FF F2000 treadmill go for an FF UB5 upright bike. This bike is an entry level with basic functions, will suit my requirements maintaining some level of fat burn and cardio. Preset levels are basic, and a little confusing given time will work through these.
Only negative, when maximum heart rate has been passed after a short period the program stops recording, would like to turn this feature off.
All up the bike is a solid build, with a maximum weight rating of 150 kg. I’m very happy with my purchase, from my initial request to G&F to the delivery was a great experience. Between G&F and their delivery provider was constantly updated to the progress of my purchase.
Would recommend G&F if you are considering a home gym or fitting out your personal trainer or commercial gym. It would pay to visit one of their showrooms, most equipment is on display.

Reply from Gym and Fitness
Very smooth experience, great communication and response time. The staff answered my questions perfectly and helped facilitate a speedy order and delivery. The product has also been great and I would definitely purchase from them again.

Reply from Gym and Fitness
Great support from the sales representative, very professional and efficient! We’re very happy with the purchase of the T9 treadmill.

Reply from Gym and Fitness
Awesome experience with Gym and Fitness. Jonathan was very helpful and patient with my 20 questions. Bought a treadmill for my wife who loves it. Fast delivery, easy assembly, looks great.

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The spin bike I ordered was well priced, quickly delivered and works well.

Reply from Gym and Fitness
The product is excellent, it arrived quickly and was easy to construct.

Reply from Gym and Fitness
Quiet, smooth, easy to setup and great features for the price.

Reply from Gym and Fitness
Initial responsiveness to queries was good, including negotiating price and delivery. I then paid the full price (pre-delivery) and follow-up to my questions on cost and availability of assembly was never provided. There was no assembly manual included - this was found on-line.

Reply from Gym and Fitness
Great product and super easy to deal with. thanks

Reply from Gym and Fitness
Freight was so easy and delivery a breeze the new rack I ordered was great. BUT the new plymetric boxes I ordered said that they were PVC material covered so a softer landing area. They are wood. Not happy as the description was deceptive buyer beware.

Reply from Gym and Fitness
VERY considerate and informative call direct to store

Reply from Gym and Fitness
I purchased my treadmill online and after doing my own research, it was Gym and Fitness that ticked all the boxes. Sleek, slimline, and surprisingly modern once assembled, with a tidy, uncluttered console. Delivery took a little longer than expected but wasn’t an issue. The handles are my only drawback, as they’re flatter and less comfortable than the rounded grips on my previous treadmill. Overall, I’m very happy with my purchase and look forward to many, many k’s on it.

Reply from Gym and Fitness
Very good customer service and any questions I had were answered. Only down side was the delivery time. Shipped out on the 23rd of January but still haven’t received the G12 yet. Hopefully it arrives on the 4th of February.

Reply from Gym and Fitness
Product was good, process not so much.
I was told the flooring was in stock, but because they were busy it would take 2-3 days to dispatch because they were busy.
In the end it took more than 10 days before it was dispatched, and almost two weeks before I received it.
Communication was zero - I had to prompt for progress reports and responses were slow The freight company notified me they had it before I received any tracking information from Gym and Fitness.
Woulodn't buy from them again.

Reply from Gym and Fitness
Great quality and easy to lay but they are not all cut squarely and so not all of them butt up as tightly as I thought they would.

Reply from Gym and Fitness
Consistent great service from GAF team. Only reason it was not 5 stars was due to the delay in delivery from the freight company.

Reply from Gym and Fitness
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