Gymgear Equipment Ltd Reviews 

404
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent value of the products, often noting their satisfaction with purchases like treadmills and gym equipment. Many highlight the outstanding service, describing the entire process from initial contact to delivery and assembly as exceptional and seamless. The staff are frequently commended for being helpful, knowledgeable, professional, and friendly, providing great communication throughout the experience. Reviewers also frequently highlight the fast and efficient delivery, often noting that items arrived promptly and were professionally assembled on site. This seamless process, coupled with good communication, leads many to express strong recommendations and intentions for future purchases.

What people talk about most

Product

People report positive experiences with products, frequently highlighting their high quality and value.... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency, with... See more

Service

Customers had positive experiences with service, consistently describing it as excellent, professional, and... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, professionalism,... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the superb and top-tier nature of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Gymgear we're fantastic to deal with from day 1. Dealt with Mark he went through everything, very prompt reply. Made few changes along the way never an issue. Equipment arrived & put together professi... See more

Rated 5 out of 5 stars

The entire experience with Gymgear Equipment Ltd from beginning to end was exceptional. From the very first phonecall right to delivery and assembly of our BH Fitness Multigym, we were listened to and... See more

Rated 5 out of 5 stars

I got the Nordic 2350 threadmill on Friday..Mark set it up and explained everything in detail..im absolutely over the moon with this purchase..i highly recommend Gym gear..from start to finish everyth... See more

Rated 5 out of 5 stars

The equipment is great value and quality. Delivered at the time it was supposed to,by a polite well mannered driver. Unfortunately one piece of equipment had a fault, I contacted customer service,w... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness Equipment Wholesaler
  3. Gym

Written by the company

Gymgear is one of best retailers of Gym & Fitness Equipment in Ireland. We deal in all the top Cardio equipment brands including NordicTrack, BH Fitness & Cardio Pro. We also sell the Premier Strength weight & strength training equipment with gym accessories from Urban Fitness. We deal in Sports, Gymnastic, Swimming & Outdoor equipment as well. For more information, please visit our website at https://gymgear.ie/


Contact info

4.9

Excellent

TrustScore 5 out of 5

404 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(404)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly helpful staff

Very friendly helpful staff. Good quality equipment

August 26, 2024
Unprompted review
Gymgear Equipment Ltd logo

Reply from Gymgear Equipment Ltd

Hi Alan,

Many thanks for your positive feedback & appreciate it.😊

Best Regards,
Gymgear

https://gymgear.ie/

Rated 5 out of 5 stars

Great equipments

Great equipments with very competitive price. Delivered within an expected timeframe.

September 3, 2024
Unprompted review
Gymgear Equipment Ltd logo

Reply from Gymgear Equipment Ltd

Hi AminTsh,

Many thanks for your positive feedback & appreciate it.😊

Best Regards,
Gymgear

https://gymgear.ie/

Rated 5 out of 5 stars

Home Gym

I set up a home gym in our garage and found Mark to be a pleasure to deal with. I had a substantial order and found gymgear to be the most competitive company to deal with pricewise. The equipment I received is of a very high quality. I called into the shop to view everything before purchasing and mark took the time to go through everything with me. Delivery was straightforward and ample notice was given ahead of items being dropped off. I will purchase again from gymgear in the future

September 3, 2024
Unprompted review
Gymgear Equipment Ltd logo

Reply from Gymgear Equipment Ltd

Hi Stephen,

Many thanks for your positive feedback & appreciate it.😊

Best Regards,
Gymgear

https://gymgear.ie/

Rated 5 out of 5 stars

Very good quality and price

Very good quality and price.
A little improvement on the updates following the order being placed would be great.
Products are perfect

September 10, 2024
Unprompted review
Gymgear Equipment Ltd logo

Reply from Gymgear Equipment Ltd

Hi Brendan,

Many thanks for your positive feedback & appreciate it.😊

Best Regards,
Gymgear

https://gymgear.ie/

Rated 5 out of 5 stars

Returning Customer

I bought a treadmill off of Mark about 2 years ago loads of use and still going strong. Just bought full set of dumbbells with stand and punch bag, as usual best price and quality around. Really quick delivery with prior contact to confirm time. I will definitely buy here again.

August 30, 2024
Unprompted review
Gymgear Equipment Ltd logo

Reply from Gymgear Equipment Ltd

Hi Rob,

Many thanks for your positive feedback & appreciate it.😊

Best Regards,
Gymgear

https://gymgear.ie/

Rated 5 out of 5 stars

Excellent service

Excellent service. Delivered on time. Excellent product.

August 21, 2024
Unprompted review
Gymgear Equipment Ltd logo

Reply from Gymgear Equipment Ltd

Hi Lynda,

Many thanks for your positive feedback & appreciate it.😊

Best Regards,
Gymgear

https://gymgear.ie/

Rated 5 out of 5 stars

Good value and good quality

Really great products at a reasonable price. I went in to the showroom to place an order and they did me a really good deal. The delivery was excellent too. A days notice with the time of day for delivery. Everything was in perfect condition and good quality for the price. Definitely recommend.

August 1, 2024
Unprompted review
Gymgear Equipment Ltd logo

Reply from Gymgear Equipment Ltd

Hi Aisling,

Many thanks for your positive feedback & appreciate it.😊

Best Regards,
Gymgear

https://gymgear.ie/

Rated 1 out of 5 stars

Apalling Customer Service

I purchased a Nordic Track rowing machine in January 2022.
The machine broke down in September 2022 and as it was still in warranty I contacted Gymgear.
A service engineer eventually came in November 2022 but brought the wrong replacement part. He ordered the correct part himself once he realised the mistake.
I waited for the engineer to return with the correct part but it didn't happen. Eventually I emailed Gymgear again in January, February and May 2023 but Gymgear have not made any effort to contact me to organise repair of the machine.
My rowing machine has not been repaired

September 13, 2023
Unprompted review
Gymgear Equipment Ltd logo

Reply from Gymgear Equipment Ltd

Hi Eva, We have reached out to you via email and phone this morning regarding this. Our customer care member missed your email due to being off work for personal reasons and as a result it was not followed up with the Technician.We have now rectified this and a Customer Care Agent will be in contact with you to get this resolved. Our sincere apologies for this, this is not something that has happened before and we will be taking steps to ensure we maintain a very high standard and something like this doesn't happen again.

Rated 5 out of 5 stars

I ordered my treadmill on Friday of a…

I ordered my treadmill on Friday of a bank holiday weekend and it was delivered first thing on Wednesday morning. Very quick delivery and when I originally contacted gymgear by phone they were very helpful in helping me find the right treadmill for my requirements.

August 7, 2024
Unprompted review
Gymgear Equipment Ltd logo

Reply from Gymgear Equipment Ltd

Hi Anne,

Many thanks for your positive feedback & appreciate it.😊

Best Regards,
Gymgear

https://gymgear.ie/

Rated 5 out of 5 stars

Best Treadmill Provider in Ireland

Mark was a great salesman, knows his equipment inside and out and made the purchasing of our treadmill very easy. Delivered and installed it the next day. Top class customer service.

July 26, 2024
Unprompted review
Gymgear Equipment Ltd logo

Reply from Gymgear Equipment Ltd

Hi William,

Many thanks for your positive feedback & appreciate it.😊

Best Regards,
Gymgear

https://gymgear.ie/

Rated 5 out of 5 stars

Delighted with our purchase

Delighted with our purchase. Very easy to deal with on the phone and on online. Would highly recommend Gymgear to everyone.

July 9, 2024
Unprompted review
Gymgear Equipment Ltd logo

Reply from Gymgear Equipment Ltd

Hi Sharon,

Many thanks for your positive feedback & appreciate it.😊

Best Regards,
Gymgear

https://gymgear.ie/

Rated 5 out of 5 stars

I was searching online for a squat rack…

I was searching online for a squat rack and came across and squat rack and bench combo from gymgear for very cheap. I wasn't expecting much because of the price but I was pleasantly surprised by the quality of the product. Delivery also came without any hitches. I fully recommend.

July 18, 2024
Unprompted review
Gymgear Equipment Ltd logo

Reply from Gymgear Equipment Ltd

Hi James,

Many thanks for your positive feedback & appreciate it.😊

Best Regards,
Gymgear

https://gymgear.ie/

Rated 5 out of 5 stars

A genuine 5star review

A genuine 5star review. I ordered pair of dumbells and they were delivered the following morning. I received a text before they were sent out to me to find out if I would be home for the delivery also. I couldn't ask for more.

July 19, 2024
Unprompted review
Gymgear Equipment Ltd logo

Reply from Gymgear Equipment Ltd

Hi Lee,

Many thanks for your positive feedback & appreciate it.😊

Best Regards,
Gymgear

https://gymgear.ie/

Rated 5 out of 5 stars

So simple to find what I wanted

So simple to find what I wanted, very reasonable price and spot on with delivery time. Top notch all round and highly recommended.

July 9, 2024
Unprompted review
Gymgear Equipment Ltd logo

Reply from Gymgear Equipment Ltd

Hi Frank,

Many thanks for your positive feedback & appreciate it.😊

Best Regards,
Gymgear

https://gymgear.ie/

Rated 5 out of 5 stars

Good quality good price fast delivery.

Good quality good price fast delivery.

July 23, 2024
Unprompted review
Gymgear Equipment Ltd logo

Reply from Gymgear Equipment Ltd

Hi Adrian,

Many thanks for your positive feedback & appreciate it.😊

Best Regards,
Gymgear

https://gymgear.ie/

Rated 5 out of 5 stars

I got the dumbell bundle deal and…

I got the dumbell bundle deal and bench. The products are excellent. Delivery was excellent. One set of dumbells had to be swapped out and it was done within 5 days. Mark was excellent to deal with from start to finish, with answering emails and calls and overall, just friendly. Would highly recommend them. Thanks Mark.

July 19, 2024
Unprompted review
Gymgear Equipment Ltd logo

Reply from Gymgear Equipment Ltd

Hi Mick,

Many thanks for your positive feedback & appreciate it.😊

Best Regards,
Gymgear

https://gymgear.ie/

Rated 5 out of 5 stars

Would definitely recommend this…

Would definitely recommend this company. We have hired and bought equipment and they provide an excellent service.
Cork Customer

July 18, 2024
Unprompted review
Gymgear Equipment Ltd logo

Reply from Gymgear Equipment Ltd

Hi Mary,

Many thanks for your positive feedback & appreciate it.😊

Best Regards,
Gymgear

https://gymgear.ie/

Rated 5 out of 5 stars

Really easy to use the website

Really easy to use the website. Ordered a crosstrainer and it was received promptly. Machine was put together in the house as requested. Overall experience was extremely smooth and would definitely recommend.

April 3, 2024
Unprompted review
Gymgear Equipment Ltd logo

Reply from Gymgear Equipment Ltd

Hi Ken,

Many thanks for your positive feedback & appreciate it.😊

Best Regards,
Gymgear

https://gymgear.ie/

Rated 5 out of 5 stars

We recently bought a stairmill cardio…

We recently bought a stairmill cardio pro for our home gym. From the moment we enquired about it, till it was swiftly delivered, the service was top notch. Prompt correspondence and super helpful. The lads had the machine installed within a few days and the whole process was super smooth. I wouldn't hesitate to rate a big 5 star for both the product and the service. Super happy customer here.

July 2, 2024
Unprompted review
Gymgear Equipment Ltd logo

Reply from Gymgear Equipment Ltd

Hi Carol,

Many thanks for your positive feedback & appreciate it.😊

Best Regards,
Gymgear

https://gymgear.ie/

Rated 5 out of 5 stars

Great price

Great price. Fast delivery Very accommodating which adding to order. I Will definitely use this company again.

June 28, 2024
Unprompted review
Gymgear Equipment Ltd logo

Reply from Gymgear Equipment Ltd

Hi Martin,

Many thanks for your positive feedback & appreciate it.😊

Best Regards,
Gymgear

https://gymgear.ie/

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