Treasure Avenue Reviews 106

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

I’m not sure why I didn’t write a review about this bogus company years ago and I think I can top all reviews about them with mine - Pre-ordered a watch for my birthday back in 2021…. We’re now... See more

Rated 1 out of 5 stars

WISH I READ REVIEWS BEFORE ORDERING!!! Placed a order January 2024 and I have had no order update no emails to says dispatched! When I've got In touch twice now no reply! And using the tracking he... See more

Rated 1 out of 5 stars

I placed an order 12/10/22 as pre order for watch which states 3- weeks and still not here. I have been constantly sending emails to their email address under contact info glitzydrip and not once had... See more

Rated 5 out of 5 stars

Such a lovely company. I ordered 2 separate orders fist order come next day item was lovely. However second order i had a little problem where it was lost in transit somewhere. But i emai... See more

Company replied

Company details

  1. Fashion Accessories Store

Written by the company

Ladies jewellery & fashion accessories


Contact info

1.5

Bad

TrustScore 1.5 out of 5

106 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

No refund or order

Ordered a pair of shoes but never arrived. I emailed multiple times and never received a single response. I left it a couple months and tried again and again, still no email back. I never managed to receive my order or a refund. Worst store I’ve ever tried ordering from.

February 19, 2022
Unprompted review
Rated 1 out of 5 stars

DON’T ORDER FROM THEM.

Replied fine to me with information about
Ordering, since ordering they will not reply at all. 6 weeks after ordering and paying still no idea where my ordered is.
They have ignore all my emails and messages.
Wouldn’t recommend, don’t waste your money or your time.
Need closing down

December 17, 2021
Unprompted review
Rated 1 out of 5 stars

Do not waste your money

Do not waste your money!
Order placed 23rd September and I still have not received my items. Multiple emails have been sent and I have had no response.
I have emailed on many occasions and never hear back from them even though their website states “will get back to you in 48 hours”
My order number is 16332.
Money was promptly taken from my I am still awaiting my goods. Disgusting service! If I could give no stars I would!
I will continue to edit my review on here as this is the fastest you have ever got in touch! I do not wish to put my email address on for everyone to see! Why not check your emails
And you will see I have been emailing you weekly regarding an order placed on the 23rd September.
You are very quick to take money but not send items!

As I stated earlier I have contacted you weekly on the email address provided and you have failed to send items I purchased! Or offer a refund!

November 16, 2021
Unprompted review
Treasure Avenue logo

Reply from Treasure Avenue

We haven't asked you to provide your email here, we have asked that you contact us by email so we can resolve the issue for you, we are unable to look up emails from order numbers, so if you could send over an email to our email address - info@glitzydrip.co.uk and we will be able to assist you over email. Please include your order number in the subject line & we look forward to hearing from you 💜

Hey, As you haven't left any details or a name we unfortunately cannot provide an update for you. If you could send over an email to info@glitzydrip.co.uk including your order number a member of the team will get back to you shortly to resolve this issue. Thanks 💜

Thanks for editing your review, as stated in our previous reply can you send over an email to the address above and and a member of our team will get back to you shortly ✨

Rated 1 out of 5 stars

So i bought a ring of this website on…

So i bought a ring of this website on 11th September yet had no confirmation and no package but shows on my bank transactions it had gone out, i always order of this website never have any problems up until now, ive emailed and tried to use there auntomated chat and yet been ignored all i want is the ring i paid for or full refund.

November 2, 2021
Unprompted review
Rated 1 out of 5 stars

I placed an order on September 15th

I placed an order on September 15th. After several emails and messages on Facebook I have had no reply whatsoever as to where my items are and no way of being refunded as impossible to contact, Avoid.

October 26, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THEM

If I could give this company 0 stars, I would. DO NOT BUY FROM THEM. I ordered a bracelet from them for £40, the quality that was shown in the pictures was completely different to what arrived. I was sent a cheap bracelet that was very flimsy and felt like plastic. It broke within hours. I have sent numerous emails and live chat requests on their website over the past 5 weeks, nothing has been replied to and I have been ignored. The customer service is extremely poor. I was sent one response and they claimed they had received no previous emails. Wouldn't recommend this company at all.

October 16, 2021
Unprompted review
Rated 1 out of 5 stars

Don’t buy from the item don’t come but they take your money

Not happy at all!!!!!!!!!!

Been waiting over flipping 6 weeks for my items , I would avoid ordering if you don’t want disappointment . Was meant to be a present but the birthday has long gone now. The company lacks in communication, REALLY BADLY. Had one email back stating they didn’t know the position of my package. Can’t even get a reply for a refund ! Taking the mick.

October 10, 2021
Rated 5 out of 5 stars

Ordered from this company at first…

Ordered from this company at first would of probably been a bad review because it is hard to get hold of the company via email! And posting was a bit latebetter late then never But ohhhh my they mad up for it my item was as described and great quality Thankyou ❤️

October 6, 2021
Unprompted review
Rated 1 out of 5 stars

I left my first review and what was…

I left my first review and what was then named when I ordered gypsy drip did email me. I ordered a pair of hoop earrings and when looking through there advertisements photos there was not a individual wearing them giving a idea of size. When I explained this I was told that there was which I took another look and this photo had now been added to there website but previously wasn't there. I was offered a free pair of earrings of my choice but I chose to decline the offer given the decite. This company can't even admit to when they have made a mistake so I would rather waste a small fortune than deal again with them.

March 29, 2021
Unprompted review
Rated 5 out of 5 stars

Great Company

Fantastic service. Great packaging and great value! Really quick delivery and the necklace is beautiful! Thank you! My girlfriend loves it!

March 12, 2021
Unprompted review
Rated 4 out of 5 stars

Still waiting... HOWEVER

I made my order on the 3rd Nov. 3 days in I still have not received my order HOWEVER from all the amazing reviews, I have strong faith my order shall be here soon!
This is my first time ordering from Gypsy Drip and I’m very certain more orders will be made. 💜
Can someone please inform me if there is cleaning instructions?? I would like my necklace and ring to last as long as possible. Thanks! X

November 26, 2020
Unprompted review
Treasure Avenue logo

Reply from Treasure Avenue

Hey, Thanks for your order, just to clarify was your order placed on the 3rd Nov or the 23rd Nov? As your order wouldn't of been delivered in 3 days as stated on the website. Unfortunately Royal Mail are having delays in certain areas do to the UK lockdown and ongoing restrictions with the pandemic. Please send us over an email at info@gypsydrip.co.uk so we can check the status of your delivery and also to send over the link on our website for our jewellery care instructions. Thanks - Gypsy Drip 💜

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