H2O Hot Tubs Reviews 

Very helpful advice pre order from the sales room and a great installation team of Tony, Aaron and Brooks. They explained the workings / controls very clearly.

We had a hot delivered by H20 and the two tonys one was brooks were great, nothing was too much trouble they were very helpful and profesional, also I would like to thank Katie who was very helpful through the ordering and delivery process. I would like to mention that all credit to H20 who delivered my hot where another company came to my home and and failed to deliver a simular product

I have had 2 hot tubs from H2O and have dealt with them for several years now. They are an incredible company to deal with. They answer the phones 10/10 times without fail! They are happy to FaceTime if there are anything's you are unsure about. They charge minimal amounts for services to the hot tub and any repairs. One of our tubs is 6 years old and just needed a new pump fitting as it gets massive usage in holiday let. £330 to come out, service and fit new pump. Amazing company and I would deal with anyone else. Happy to see Pauline back too! :-)))

Very stress free experience from start to delivery. Pauline and Katie helped with making the right choice, advised on location/ delivery/ electrical connection. Lee and Simon delivered, on time and with great efficiency. Lots of advice and guidance. Highly recommended! Love tge hot tub. Thank you!

Great service
Friendly staff
Dan was great and gave us some really helpful advice for future cost cutting

Dan arrived on time. Was very polite courteous and respectful, took time to go through what he was doing at each step.

A very good and positive attitude and experience. Keep up the good work Dan.

Everything in the hot tub is great. Used alot since it was delivered. Thank you.

Everything good!

5 star company
Right from my initial enquiry Pauline was knowledgeable as I wasn’t sure what tub I needed. She is a good communicator who made me feel comfortable using H2O. Sending the videos of the selection that fitted my needs and budget was lovely as I couldn’t get to their showroom.
Then sending me a video of my tub was really nice.
Katie also was great. She checked every detail, every measurement I sent of my house, access etc to make sure there was no disappointment in buying a tub that wouldn’t fit.
Then on delivery day Aaron texted with approximate delivery time and when they arrived Tony and Aaron were swift, efficient and neat.
They battled with strong winds but were still professional throughout
I had included the set up package with my purchase and they explained the set up, functions, chemicals etc even working out with a heat up of 2 degrees per hour when my tub would up to temperature

A sraight forward stress free process from start to delivery
Highly recommend H2O

H2O tubs have been brilliant! Sales through to delivery and installation was simply perfect, can't fault them and cost wise they were the best I found. Very happy customer!

Absolutely fantastic service from start to finish. From that start dealing with Molly and Katie who helped me choose the right hot tub for our need's through to delivery with two exceptional guys Tony and Aaron.

First class service from start to finish. If you are considering purchasing a hot tub 100% use H20 spa. Thank you. A very happy customer !

Brilliant customer service and a great experience.

We have just had installed an H2O 1000 series Hot Tub. The design, build quality, fit and finish are all outstanding. Having had a hot tub some years ago we can definitely see a big step up in build quality, efficiency and features.
We were delighted with the delivery team of Tony and Aaron who were extremely friendly and made sure everything was up and running before they left.
The overall customer service has been amazing and we would not hesitate to recommend H2O.
10/10.

What an amazing service…… I called Molly in the morning after an issue with a tub of bought and encountered issues with upon delivery. Molly sourced me a suitable alternative immediately and pulled out all the stops to get it to me.
She called in Lee after an already long day who then once again put their own day on hold to help me out. Lee arrived, placed the tub, got it set up and trained me on how to use it. I now have a very happy family…… from major disappointment one minute with another supplier to excitement and what can only be described as amazing service the next. Thank you so much H20 Hot Tubs; especially Molly and Lee for doing the impossible.

Fabulous from start to finish! Team in the office (Katie & Molly) helpful & friendly. Kept up to date at every stage via messages. Delivery and installation team arrived on time - Tony & Aaron are knowledgeable & friendly. Installed the hot tub and explained how it works. Would recommend them. Made the whole process easy and we are now enjoying the hot tub 🥰

Simon and Scott were amazing. Moved my hot tub from one house and installed in into my new garden. They were efficient and placed it exactly where we wanted it. Both friendly and very helpful. Definitely recommend!

From start to finish. From ordering to delivery. H2O hot tubs were very helpful all the way through. Lee and Simon who delivered the tub were easy to talk to, and nothing too much trouble. They explained everything fully.

Fabulous experience from start to finish,Molly and Katie in the office and Simon and Lee the fitters,your customer service is brilliant 🙂

From my initial call to Pauline to the installation of my tub was was seamless.
i had previously had a bad experience with a supplier so was very sceptic about even getting another replacement tub! However Pauline was great and very passionate about the service H20 supply and for good reason. They were excellent. i strongly recommend H20

Lee and Simon were great, no fuss or problems just got on with it. Helped deliver, install and set up our new hot tub and explained all the needs we needed to know
Thank You Melissa and Keith