From beginning to end H20 Hot Tubs were 1st Class . From Molly & Katie helping us choose the best Tub for us, and answering any questions we threw at them they promptly got back to us. Delivery went s... See more
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Review summary
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Hayden, the service engineer from H20 is an asset to the company. Arrived on time, actually slightly early, has a friendly and helpful manner and a pleasant personality. He did a great job in ser... See more
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Had the tub installed today by Tony and Leighton who did an excellent job and explained everything to me about how to maintain the chemical balance etc. I’m looking forward to tomorrow when I can star... See more
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Hayden has just completed our first annual service on the hot tub. He was punctual, polite and efficient and has made the tub look like new again. Excellent service again from H2O and from Hayden in p... See more
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Company details
Written by the company
One of the UK's best loved hot tub retailers, offering affordable hot tubs, delivered nationwide, starting from just £2999. Spread the cost with our competitive finance packages and have total peace of mind thanks to our comprehensive warranty. Browse our range of quality spas online or give us a call for a chat to discuss how we can give you the hot tub of your dreams. Over a decade of experience in the industry means we know hot tubs inside & out, and have carefully curated a beautiful collection of spas that have desirable features, powerful pumps and reliable control systems that are economical and built to last. We also have a showroom based in Nottingham, where you can come and view the products for yourself.
Contact info
Unit 4G Blenheim Court, Blenheim Industrial Park, NG6 8YP, Nottingham, United Kingdom
- 0333 990 0320
- sales@h2ohottubs.co.uk
- h2ohottubs.co.uk
4.9
Excellent
1K reviews
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Replied to 100% of negative reviews
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Fantastic Service and Assistance from…
Fantastic Service and Assistance from start to finish.
Molly guided us through the process and selection.
Tony & Big T did the install and talked us through the process of using and maintenance First Class
April 28, 2026
Unprompted review
Reply from H2O Hot Tubs
Thanks Darran for your fantastic review. We're delighted Molly, Tony and Big T looked after you so well from selection through to installation. Thanks for choosing H2O Hot Tubs!
The entire experience
The entire experience, from ordering to delivery, was excellent. Pauline assisted with selecting the right hot tub and the technical details. Katie helped with the delivery. The couriers were fantastic.
April 21, 2026
Reply from H2O Hot Tubs
Thanks Cat for your lovely review. We're so pleased Pauline and Katie made the ordering and delivery process so smooth. Thanks for choosing H2O Hot Tubs!
Happy customer 😀
Molly and Katie were great on the sales side of things , very helpful and really easy to deal with . The delivery went very smoothly with Aaron and big T , brilliant lads .10/10 service .
April 24, 2026
Unprompted review
Reply from H2O Hot Tubs
Thanks Kevin for your wonderful review. We're so pleased Molly, Katie, Aaron and Big T made the sales and delivery process smooth and helpful. Thanks for choosing H2O Hot Tubs!
Reply from H2O Hot Tubs
Thanks Chris for your lovely review and for choosing H2O Hot Tubs. We're delighted everything was installed nicely!
'Just for 2' tub
My 'Just for 2' tub was installed this morning by Tony &Ty. Everything ran smoothly. Recommend buying the chemical pack and paying for the full installation.
Molly and Katie in the office have guided me through the whole purchasing experience and whilst I havnt had my first dip yet I will not hesitate to recommend h20 spa for outstanding customer service
April 23, 2026
Unprompted review
Reply from H2O Hot Tubs
Thanks Diane for your fantastic review. We're so pleased Tony, Ty, Molly and Katie made the purchasing and installation experience smooth and helpful. Thanks for choosing H2O Hot Tubs!
Phoned and sent a picture told me what…
Phoned and sent a picture told me what part , sent in 2-3 days perfect 👍
April 17, 2026
Reply from H2O Hot Tubs
Thanks Iain for your lovely review and for choosing H2O Hot Tubs. We're delighted the right part was identified quickly and reached you in just a few days!
Excellent experience from start to…
Excellent experience from start to finish. The ordering, the communications and the delivery were all easy. Delivery came exactly on time and Tony and Big T were really tidy guys. Just cannot wait to jump in now.
April 22, 2026
Unprompted review
Reply from H2O Hot Tubs
Thanks for your excellent review. We're so pleased Tony and Big T made the punctual delivery tidy and straightforward. Thanks for choosing H2O Hot Tubs!
Coral storm grey hot tub
The whole process from purchase through to delivery and install today has been excellent.
The tub looks fab and is great quality. Can’t use it for 24hrs. But a Very happy customer thus far
April 20, 2026
Unprompted review
Reply from H2O Hot Tubs
Thanks so much Mike for the fantastic review. We hope you enjoy your Coral hot tub and get many years of happiness from it.
Thanks for choosing H2O Hot Tubs 😃
Pure Bliss,by name and nature.
Just had the Pure Bliss tub installed. The tub is fantastic,very happy with the purchase. The whole process was good,slight miscommunication over the final payment but that may have been due to payment being made over the Easter holidays. Molly was a pleasure to deal with,polite,informative and quick to reply. Not pushy. Delivery lads,Big Tony,Gooner Tony were spot on. Friendly,chatty and gave detailed instructions, most of which I quickly forgot.
April 15, 2026
Unprompted review
Reply from H2O Hot Tubs
Thankyou so much Paul for the fantastic review!
Thanks for choosing H2O Hot Tubs 😃
Absolutely superb from initial enquiry…
Absolutely superb from initial enquiry to installation
Mollu was so helpful and the fitting team Tony & Ty were faultless and explained everything in plain English
Id highly recommend contacting H2O
April 20, 2026
Unprompted review
Reply from H2O Hot Tubs
Thankyou so much for the fantastic review! Great feedback about Tony and Ty, plus Molly too!
Thanks for choosing H2O Hot Tubs 😃
Excellent hot tub
Excellent hot tub, delivered and installed by Tony and Big T who did a brilliant job! Nothing was a problem and they were very knowledgeable! Very happy with our purchase and would recommend!
April 15, 2026
Unprompted review
Reply from H2O Hot Tubs
Thankyou so much for the fantastic review Faye and we'll pass your kind words onto Tony and Big T!
Thanks for choosing H2O Hot Tubs 😃
Reply from H2O Hot Tubs
Thankyou so much for the fantastic review!
Thanks for choosing H2O Hot Tubs 😃
From the day I picked the hot tub I…
From the day I picked the hot tub I wanted,Paula and Katie kept me up to date on the progress of my order.
They answered all my questions, the customer service was excellent.
The day of the delivery was perfect
Aaron Anthony and Ty was professional very polite and helpful.
They position my hot tub and explained how to operate and fill the hot tub
From start to finish the service was 5 star
Rob moores
April 16, 2026
Unprompted review
Reply from H2O Hot Tubs
Thankyou so much for the fantastic review!
Thanks for choosing H2O Hot Tubs 😃
Great Service
All the staff were great, very helpful with all our questions we asked before purchase
Delivery and set up went very smoothly.
April 7, 2026
Unprompted review
Reply from H2O Hot Tubs
Thankyou so much for the fantastic review!
Thanks for choosing H2O Hot Tubs 😃
It was a easy experience.
It was a easy experience from the start .from ordering it with Pauline to having it fitted by Tony and Aaron
April 14, 2026
Unprompted review
Reply from H2O Hot Tubs
Thankyou so much for the fantastic review!
Thanks for choosing H2O Hot Tubs 😃
I had my new Hot Tub delivered today
I had my new Hot Tub delivered today. Tony and big Tony were very friendly, professional. They placed by hot tub where i wanted it with great care. Sorted it all
They were brilliant. I would also like to thank Pauline and Kate for answering all my questions with clarity. They made the purchase extremely easy. I would deffinately recommend this company.
April 13, 2026
Unprompted review
Reply from H2O Hot Tubs
Thankyou so much for the fantastic review!
Thanks for choosing H2O Hot Tubs 😃
Finally invested in our own hot tub!
My husband and I love holidays with hot tubs, so we decided to invest in one for our home—and choosing H2O Spas was absolutely the right decision.
Molly was amazing throughout the process. She was incredibly accommodating and patient while we worked through a few challenges to make sure the hot tub would fit perfectly in our garden. Her support in helping us choose the right hot tub was exceptional.
Katie also did a fantastic job arranging delivery on the exact date we wanted. She kept us fully informed with delivery times and the names of the team who would be installing the hot tub, which really put us at ease.
On installation day, Tony and Aaron were brilliant. Not only did they install the hot tub efficiently, but they also took the time to thoroughly talk us through the controls and ongoing maintenance, which we really appreciated.
Overall, the entire team at H2O Spas were spot on with customer service and communication. We were kept informed every step of the way and couldn’t be happier with both the service and our new hot tub. Highly recommended!
Thank you for Satty & Tom
March 10, 2026
Unprompted review
Reply from H2O Hot Tubs
Thankyou so much for the fantastic review!
Thanks for choosing H2O Hot Tubs 😃
Well worth the wait for my 500 series
Well worth the wait for my 500 series. Great staff, friendly and knowledgeable. Installation went smoothly. Thanks again.
March 19, 2026
Unprompted review
Reply from H2O Hot Tubs
Thankyou so much for the fantastic review!
Thanks for choosing H2O Hot Tubs 😃
Fantastic communication great service
March 17, 2026
Reply from H2O Hot Tubs
Thankyou so much for the fantastic review!
Thanks for choosing H2O Hot Tubs 😃
H20 Hot Tubs
H20, we're first class from start to finish , great company, big thanks to Tony Aaron and Brook on sorting everything out , big thumbs up to all
April 9, 2026
Unprompted review
Reply from H2O Hot Tubs
Thankyou so much for the fantastic review!
Thanks for choosing H2O Hot Tubs 😃
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