Habitat for Humanity Reviews 70

Gayle escorted me personally through the Freehold store explaining each area of home items available to me and how donations are received. Gayle was very courteous and gave factual information about Habitat. I was invited to return to the store to earn cash points. She knows the proper use of equipment and handles the front check out desk with confidence and offers a great smile to customers. I will be returning to shop again.

Steal money from customers. Paid for coffee pot. Gary grabbed from me, when I wanted to return it. No receipt ok, but give me my purchase back, and he never did, thief. Terrible dynamics between employees. Called the manager in Wilkes, and he never returned my call, NOT A CHRISTIAN ORGANIZATION.

I can't recommend this organization well enough.
We're downsizing and we had to donate a lot of furniture and house goodies.
After talking to Jacob on the phone and couple emails in between, we scheduled the pick up for the week after.
Jeff and Lawrence - truck 5 were absolutely amazing!
Lots of very heavy stuff. They kept working with a smile. They were very polite and super nice. Fast too!
They called me before arrive at the property and they were here on time.
Thank you you guys. We appreciate you.

Provided pictures of furniture to restore, Leather Loveseat, Leather Chair, and Chest. Two men in a moving truck showed up. The house is on a slope. They complained that it was on a slope and they weren't movers. LOL Such a joke.

I called to have some furniture picked up that has been in storage for about 6 years since my mom died. I found the one who answered the phone to b quite rudely short w me. Im donating not buying. She says she can schedule me for June and the driver's can turn down furniture for tears ,dod scratches, cat whatever. I said no pets have ever been on the furniture. Well it could smell moldy and they can refuse it when they get there. I said cancel then, I need someone who can take the furniture. Very short w me n rude in a condescending way. Thank you Habit. I won't give u anything Or go in your store in Salisbury, Md.

I was told that they wanted my old refrigerator. After I loaded it on my truck and drove 25 miles I was told they did not want it anymore.

We would give 10 stars if possible!!!
William and Henry delivered and installed feet for a lady who couldn’t do it for herself!!! They truly went above and beyond all of our expectations!!

I have lived in my house 17 years just found out how bad the attic was built the porch ceiling is open in the attic there is no flooring put down between the porch ceiling it is all vinyl the air that is flowing up there. I have dripping from condensation because it froze up there there is no vapor barrier underneath the insulation. I trusted them I never looked. I had a new roof put on 3 years back and no one mentioned any of this. That company will never be used by me. In the last 17 yrs we have had to fix things in the first 5 yrs that should have been done right not the crappy job that was done. I am going to have an expense that I can’t afford to have. I am broke

We had been donating to Habitat for several years. When our credit card (which they pulled from every month)
was flagged for Fraud, we had to get a new card & number.
I have been trying....FOR OVER ONE YEAR...to get someone to apply our new
card number, so we can continue donating. NO ONE....after NUMEROUS TRIES TO SEVERAL NUMBERS..... can help us OR EVEN TRANSFER US TO SOMEONE WHO CAN DO THIS !!!!!!

I GUESS THEY DO NOT WANT OUR MONEY !!!! 😟☹️

Wrote to Habitat for Humanity, they asked for pictures of what doors needed widening for my wheelchair and never heard from them again. Fake charity. Will report to BBB.

ReStore Habitat for Humanity’s pricing and approach have become a joke. They price donated, often used or damaged goods based on retail prices, adding a “discount” that’s still absurd. They didn’t pay for the products, yet mark them up like they’re new. They refuse to negotiate on prices, which is ridiculous when compared to secondary marketplaces like Facebook Marketplace, where people are open to deals. Customers go to ReStore expecting a reasonable price for used items, but now it’s just a waste of time. It’s frustrating and disappointing to see what was once a place for deals turn into a profit-driven, inflated business.

I use to be able to walk the three miles to the closest habitat for humanity restore to me and shop. Now it is closed permanently. Now the closest one to me is twenty miles away. No bus line there and back. How do you expect people who don't have transportation to shop? Open up the restore that's available to walkers

They were unfriendly and unhelpful when I tried to donate good-conditioned furniture. I won't go back or donate to them.

WINS on the other hand is friendly and helpful.

This company is disgusting!! I scheduled a pickup and the driver noticed 'minor scratches' on a leather sofa. I paid over $ 1000 for this newer sofa with a USB and electric, reclining chairs. I suggested a certain product to rub it out and said they only want "new" products. Is this a non-profit!?!? Sounds like a scam and only want FREE products for their profit.

For 1200 a month Habitat will SELL you a studio apartment in 58 unit building in Seattle...but only if you make $30 an hour because they charge 35% of your income and add monthly fees. Note: anyone trying to claim to help the impoverished should never charge more than the federal guideline of 30% or they force risk on the mortgage holder to go into default.

They have become the payday lender of affordable housing. I will NEVER recommend them. Ever. Shame on you Habitat for becoming financial predators!

I've been visiting the habitat in slo about 3 times a month for about 2years now, I always find incredible deals on hardware &all sorts of items that save me hundreds of dollars . compared to the big box stores there a blessing.

was refered by red cross ater e experienced an apartment fire went to the store on las plumas talked to the employee mentioned our situation we were in need of a loveeat or small hopefully tall kitchen table we were told they sell stuff and nothing is free.We were not expecting a handout just was hoping for a little payment assistance plan or anything they had to help our situation.It was very uncomfortable we left disapointed came home sat on bed and ate dinner. Seemes like you give they take. MikeJaszewski

If I can give you zero stars, I would! Standing inline for 20+ minutes with a broke foot, and the guy helping Lynne decides that he is going to grab the peoples stuff from behind us and check them out instead. Will not shop or donate there EVER again! Very disorganized since Mike has retired from there.

THIS RESTORE IS BY FAR THE BEST PLACE FOR AFFORDABLE PRICES, AND THE MANAGER AND STAFF ARE AWESOME. THEY WILL DO EVERYTHING THAT'S NEEDED TO MAKE YOUR SHOPPING EXPERIANCE A PLEASANT ONE. MARK AND HIS STAFF SEEM TO WORK VERY WELL TOGETHER .
I STOP BY EVERY DAY AND CHECK OUT THE NEW DONATIONS.
THANK YOU MARK & CREW ( VIC C.)

I'm a disabled person along with my two adult kids and my husband and I have tried twice now to qualify for a home buyer program through them habitat and each time we have been turned away and what upsets me the most is there website says they help EVERYONE that is a bunch of crock I understand I don't have great credit and yes have debt but in prossess of fixing that but in order for you to get help you have to have only 8%debt who in there right Mind has that in the world today and I'm sorry the families that have debt and not great credit SHOULD BE THE ONES THEY HELP CALL ME CRAZY!!!! As long has they have good rent and bill paying history that right there proves they can pay a mortgage so will not donate anything any more to the store in OSHKOSH won't shop there at all they have lost all respect in my eyes