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Habitat - Home To Pet Supplies - Chirnside Park Reviews 260

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TrustScore 4.5 out of 5

4.7

Pet Supply Store
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Maroondah Highway 286, 3116 Chirnside Park, Victoria, AU

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03 9726 4302

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See what reviewers are saying

Rated 5 out of 5 stars

Love coming into habitat & bringing our little boy with us , he loves roaming around your store... staff are friendly & helpful 😀

Rated 5 out of 5 stars

The staff at a local store know us very well and are always very welcoming and helpful, both in person or on the phone. The staff love to greet us and are generous with pats and chats with our Whipp... See more

Rated 5 out of 5 stars

I've been buying my pup's Big Dog frozen food from Habitat, either going into the shops or getting it delivered when I run out of time to purchase them myself. The process is very easy and ensures my... See more

Rated 5 out of 5 stars

Outstanding support from the staff at Chirnside Park! I needed to purchase some Hills KD for my dog & they didn't have any in stock but they organised a bag to be delivered to them from the Burwood st... See more

Company details

  1. Pet Supply Store
  2. Aquarium Shop
  3. Animal Feed Store
  4. Pet Groomer
  5. Pet Store

About Habitat - Home To Pet Supplies - Chirnside Park

Written by the company


Habitat

About us

We're Habitat, Australia's newest leading name in pet supplies.

Established in 2012, we're based in Melbourne, with stores in Altona North, Burwood and Chirnside Park - but wherever in Australia you and your pet live, you can shop with us online!



Habitat

Why choose Habitat? Simple...

Written by the company

No-nonsense flat rate shipping
Wherever you live, whatever you order, we'll send it to your door for a convenient, flat rate cost.
So many ways to pay
Pets hate waiting. We know how they feel. We offer Afterpay and Zip as payment options, so you can get your paws on your order sooner rather than later.
Free Click and Collect
So you're a local? Great! Shop online, use our Click and Collect option, and you can come and collect your order from either of our stores as soon as it's ready (and meet the Habitat team while you're in! We're a really nice bunch of humans, if we don't say so ourselves...)

Only the best

Because we get what it's like to love your pet

Because we get what it's like to love your pet
At Habitat, we stock only the best brands - the kind of products we trust with our own pets. Like our CEO, Hugo. Here he is, outside our Chirnside Park store!

Contact info

  • Maroondah Highway 286, 3116, Chirnside Park, Victoria, Australia

  • 03 9726 4302

4.7

Excellent

TrustScore 4.5 out of 5

260 reviews

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Replied to 7% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Please accept complaints gracefully.we will not return but will advise others of your sevice

Was very disappointed and upset with dog grooming standard and cost for my labradoodle at chirnside park.Obviously no experience with the requirements for this breed.WILL NOT RETURN.

February 12, 2026
Unprompted review
Habitat - Home To Pet Supplies - Chirnside Park logo

Reply from Habitat - Home To Pet Supplies - Chirnside Park

Hi Alan,
You may want to check your records as this is defiantly the first Full Groom. It also seems on your first visit that we had to charge extra time and a matted coat surcharge due to condition of your dogs coat.
Second visit was also a spot shave due to matted coat.
I have the history records and photos if you would like me to email them through to you? I'm not trying to argue with you, I'm just trying to avoid false information being posted as a review for our business.
Our groomer has also taken the time to help educate you on how to maintain your dogs coat inbetween grooms to avoid your dog needing to be shaved and incur extra costs.


Hi Alan, We have spoken to the Grooming Salon at Chirnside Park. They have notes and photos of your dog before and during the groom, noting that your dog had pelting (a severe, solid, carpet-like matting of the undercoat that tightly adheres to the skin)
Your dog had previously only ever had a tidy up with us and not been fully groomed.
We would be more than happy to share the images showing the condition that your dog was in before being groomed.
Our groomer noted that your wife left with more education around maintenance between grooms and seemed pleased with the groom. You were also noted priort to starting the groom that the finished result will be short due to the condition of your dogs coat.
I

Rated 5 out of 5 stars

I've been buying my pup's Big Dog…

I've been buying my pup's Big Dog frozen food from Habitat, either going into the shops or getting it delivered when I run out of time to purchase them myself. The process is very easy and ensures my dog is on the best diet I can provide for him.

January 9, 2026
Rated 5 out of 5 stars

Excellent Service


Excellent Service
Happy
Friendly
Helpful
And smiling faces that greet you when you enter the store.
That’s my Chirnside park store.


November 26, 2025
Rated 5 out of 5 stars

Habitat is a lovely pet supply shop

Habitat had a great sale on my dogs favourite food, so I placed a click and collect order. Received notification when it was ready to collect, and it couldn’t have been easier. A great shop to visit, and sale prices are tempting when I need to stock up. Staff are helpful and friendly and shop is well organised.

October 4, 2025
Rated 5 out of 5 stars

Competitive Price

Order arrived in 5 days from time of ordering and matched the description. The price was very competitive. Email communication was very good

August 29, 2025
Unprompted review

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