Habitat is the local pet store I choose to shop at for almost everything related to my cat as I’m usually popping in at least once a week regular members of staff remember my name They're really hel... See more
Location
Switch location175 Macaulay Road North Melbourne , 3051 Victoria, North Melbourne , AU
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See what reviewers are saying
Easy to navigate online store, good to see delivery and diff rent pick up options when items not available in nearest store. Order was ready fast. Friendly staff in store.
I ordered online, as I have previously. Every other customer service consultant has only asked for the confirmation email. This time I had to show id as well. I said who is going to have my phone, wit... See more
Easy and quick. Store didn’t have what I ordered but they called straight away and then managed to get it in from another store before I came to pick up. The store team were super friendly when I... See more
Company details
About Habitat - Home To Pet Supplies - North Melbourne
Written by the company
About us
We're Habitat, Australia's newest leading name in pet supplies.
Established in 2012, we're based in Melbourne, with stores in Altona North, Burwood and Chirnside Park - but wherever in Australia you and your pet live, you can shop with us online!
Why choose Habitat? Simple...
Written by the company
- No-nonsense flat rate shipping
- Wherever you live, whatever you order, we'll send it to your door for a convenient, flat rate cost.
- So many ways to pay
- Pets hate waiting. We know how they feel. We offer Afterpay and Zip as payment options, so you can get your paws on your order sooner rather than later.
- Free Click and Collect
- So you're a local? Great! Shop online, use our Click and Collect option, and you can come and collect your order from either of our stores as soon as it's ready (and meet the Habitat team while you're in! We're a really nice bunch of humans, if we don't say so ourselves...)
Only the best
Because we get what it's like to love your pet
At Habitat, we stock only the best brands - the kind of products we trust with our own pets. Like our CEO, Hugo. Here he is, outside our Chirnside Park store!
Contact info
175 Macaulay Road North Melbourne , 3051, Victoria, North Melbourne , Australia
4.7
Excellent
105 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 7% of negative reviews
Typically replies within 2 weeks
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Always friendly staff.
Easy to navigate online store, good to see delivery and diff rent pick up options when items not available in nearest store. Order was ready fast. Friendly staff in store.
April 19, 2026
Habitat is the local pet store I choose…
Habitat is the local pet store I choose to shop at for almost everything related to my cat as I’m usually popping in at least once a week regular members of staff remember my name They're really helpful
I recently needed some advice on worming products and they were fantastic. They really know their stuff I would highly recommend popping in. They have all sorts of services a price match and they are rarely out of stock of products and if you can’t get it at one store one of their other stores will definitely have it. I’ve also visited the store in East Brunswick and they were just brilliant in there.
May 26, 2026
Unprompted review
Habitat always has what our dog likes
April 12, 2026
Great selection and great service
Great selection and great service. Very personable. Received my package almost immediately (in 3 days). Tracking was available too. Would purchase from here again.
April 8, 2026
Love this place!
Best place for anything that you pets need and with the most helpful people;)
March 29, 2026
Habitat...one of Indi and my favourite stores
The staff are extremely helpful and friendly. Online orders are easy and prompt.
March 29, 2026
Always a smooth experience ordering…
Always a smooth experience ordering from them. Prices are good, delivery was quicker than expected, and everything arrived in great condition. Had a small issue once and it was sorted out right away. Would definitely order again
April 3, 2026
Unprompted review
Product and service is great
Product is great (always get)
Price point is great (compared)
Service is great (usually in store, this order was 2 hour deliver)
2 hour deliver was great (it came in about 45 mins)
I had a manufacturing issue with one of the items, and the area manager came the next day to swap it out.
February 12, 2026
Friendly staff, lots of choice
The staff are very helpful and friendly and there's plenty of choice in the stock. The stores are spacious and easy to navigate. The staff give excellent advice about caring for pets especially when you're a new owner.
February 22, 2026
The staff at North melbourne are…
The staff at North melbourne are fantastic. I appreciate their knowledge and advise and they are lovely to speak to. Service is really fantastic
February 11, 2026
Blackdog Dog Biscuits
Price was good & the pickup service was quick & efficient.
February 5, 2026
Unprompted review
I ordered online
I ordered online, as I have previously. Every other customer service consultant has only asked for the confirmation email. This time I had to show id as well. I said who is going to have my phone, with the emails and pick up dog food for a dog they don’t have. Wasted my time and turned it into a negative experience. The confirmation emails prove proof of purchase etc.
December 26, 2025
Excellent Customer service.
Excellent Customer service.
I see a few of your staff members at North Melbourne store but all of them are very helpful and kind.
December 16, 2025
Great price and service
Great price, and click and collect was so convenient and worked seamlessly.
August 22, 2025
Unprompted review
Habitat in North Melbourne is great
Habitat in North Melbourne is great. Lovely staff, good loyalty program and stock.
July 16, 2025
Accidentally ordered pick up
Accidentally ordered pick up. Habitat arranged for the standard delivery, which arrived the very next day :)
June 29, 2025
Quick and easy click and collect…
Quick and easy click and collect service, and great advice from the staff.
June 11, 2025
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