Hack The Box Reviews 351

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its high-quality content, challenging labs, and well-structured learning paths, making it an excellent resource for cybersecurity education at all levels. Many users highlight the positive impact on their skill development and career progression, appreciating the practical and engaging nature of the material. The customer service is frequently described as top-notch, with quick, helpful, and personalized support. However, some customers have noted occasional connection problems and performance issues with the platform, describing it as slow and having a messy interface. A few people also mentioned that the inflexibility of test answers can be frustrating, sometimes requiring very specific wording that leads to guesswork rather than genuine learning. Additionally, some reviewers were dissatisfied with the customer service not being available in multiple languages.

What people talk about most

User experience

People report positive experiences with user experience. Customers praise the platform's intuitive and... See more

Technology

Clients share positive opinions on technology, highlighting its effectiveness in shaping careers and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising its efficiency and helpfulness. Customers... See more

Website

Customers had positive experiences with the website. Many reviewers praise the platform as intuitive,... See more

Quality

Users describe positive interactions with quality. Customers are thrilled with the content's quality and... See more

Based on these reviews

Rated 5 out of 5 stars

Been using Hack The Box for a while now and honestly, it’s solid. The platform runs smooth, no annoying bugs, and everything’s well organized. Whether you're into web, reversing, pwn, whatever—the... See more

Rated 5 out of 5 stars

I always loved the hackthebox community. From long time i was away from my learning. But i was looking for all the contents they are publishing and making that content enjoyable. Recently i started ag... See more

Rated 5 out of 5 stars

Massive thanks to nar1k0, PoURan, Stefan, Tejas, Diablo, Staol, Sh3ll, htblxck, and Andreas. I had a very complicated issue, and this amazing team solved it with precision, speed, and professional... See more

Rated 5 out of 5 stars

10/10 experience. These people not only provide one of the best quality learning worldwide, at a decent price, but they are also nice and helpful. One of the companies that build trust, use HUMANS a... See more


Company details

  1. Software Company
  2. Computer Security Service
  3. Education Center
  4. Software Training Institute

Written by the company

Hack The Box is the Cyber Performance Center with the mission to provide a human-first platform to create and maintain high-performing cybersecurity individuals and organizations. Hack The Box is the only platform that unites upskilling, workforce development, and the human focus in the cybersecurity industry, and it’s trusted by organizations worldwide for driving their teams to peak performance. Offering an all-in-one environment for continuous growth, assessment, and recruitment, Hack The Box provides solutions for all cybersecurity domains. Launched in 2017, Hack The Box brings together the largest global cybersecurity community of more than 3+ million platform members. Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece.


Contact info

4.8

Excellent

TrustScore 5 out of 5

351 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

My Experience with Hack The Box

My Experience with Hack The Box.
I believe HTB has focused a lot on how to make the content relatable and that's why we see a lot of examples which we can relate to in day to day life. It makes things not just easier to understand but also helps in remembering them. I am subscribed to the silver annual and I don't regret it one bit. It will be exciting to see how HTB evolves in the future especially since it's acquiring other companies and integrating them in the experience.
The support is active and quick, I found a typo and raised a ticket, it was fixed within 2 days. Other than that, the community is active and helping, especially on discord.

November 9, 2025
Unprompted review
Rated 5 out of 5 stars

Love it! ✨️

This and thm are the only resources I fully trust about cybersecurity online. The explanations are amazing and detailed and the labs are fun. It's a bit expensive but totally worth it! If you're into cybersec definitely check this out. Thanks guys!

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

Ease of Use and Great course content

Hack The Box Academy is the gold standard for hands-on cybersecurity education. It manages to strike a perfect balance that often trips up other platforms: making the learning experience genuinely challenging without being overwhelming. The content quality is phenomenal. The modules are structured, comprehensive, and cover everything from foundational basics to complex, attack techniques. the platform itself is intuitive and well-organized, making it easy to track your progress through learning paths.

October 26, 2025
Rated 5 out of 5 stars

10/10 experience

10/10 experience. These people not only provide one of the best quality learning worldwide, at a decent price, but they are also nice and helpful.
One of the companies that build trust, use HUMANS also not just AI in the interactions.
THIS is how you should treat your employees and customers!

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

HTB Experience Till Now

Hello, i just started the hack the box journey recently from last week and the experience was the best the labs are designed in the way of the real world scenario and gain so much knowledge form the labs. I had also used THM but the labs from them did not allow us to think out of the box and do anything but at HTB, have the best labs.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

O Hack The Box é TOP/EXCELLENT

O Hack The Box é, sem dúvida, uma das melhores plataformas que já conheci. Como alguém que está constantemente buscando evoluir na área de cibersegurança, essa ferramenta tem sido essencial para meu crescimento. Os laboratórios são desafiadores, os conteúdos são bem estruturados e a experiência prática que ela oferece é incomparável. Recomendo fortemente para quem quer se destacar nesse campo!
Hack The Box is hands down one of the best platforms I've ever used. As someone who’s always striving to grow in cybersecurity, it has been a game-changer for me. The labs are challenging, the content is well-structured, and the hands-on experience is second to none. I highly recommend it to anyone serious about leveling up in this field!

September 28, 2025
Unprompted review
Rated 5 out of 5 stars

You rock

First of all, I'm happy to be on the platform and spend some free time learning more. I recall the early days when it was launched with high-quality content. Looking at it now, you guys improved it a lot. Can't skip and not to mention growing community - it's incredible. And yes, support - it's beautiful and simply amazing. Keep going, you rock.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Best of the best

Best of the best, one of the things I am going take to the grave is that hack the box engineered my brain to think outside the box like a hacker. It is underestimated to make your student relearn how they used to learn and get them in the right mindset.

October 7, 2025
Unprompted review
Rated 1 out of 5 stars

The free experience

I was curious to see which kind of things this site offers. However, I am stucked at the tutorial for the sole reason that I need to use a command on bash with the instance, but because I didn't see the question first, I already closed the instance. Having only the ability to open one instance a day, I can't go on in this tutorial. This website does not even allow you to see what it has to offer. The pricing is demential. Filthy.

October 1, 2025
Unprompted review
Hack The Box logo

Reply from Hack The Box

Hi Igor, getting started with something new can always be tricky – we apologize for the inconvenience. I am sure that by giving another chance you'll find our platforms as a great space to learn and practice, like more than 4 million people do already. We believe our pricing is in line with the industry and reflects the quality of the content we provide, designed by the best security experts worldwide.

After checking with out customer support team, we didn't see any log or reachout. Please make sure to always reach out on our live chat for technical issues, can be resolved in minutes by our team.

Rated 3 out of 5 stars

So many questions in their tests…

The main problem is that the answers to the test questions are so inflexible that some questions becomes very confusing. An example could be:

"Both IDS and IPS solutions analyze network packets and compare them to known attack signatures or typical traffic patterns. This process involves" - the question here may be "What analyze a network packet and compare them to known attack signatures?" Your answer may be IDS and IPS, but the answer may be IDS & IPS or IDS, IPS or IPS and IDS but non of those will be accepted although all correct.

The problem then becomes that you move away from the correct answer because you think its wrong and by the time you get the right answer its guess work because you got sniped by a missing comma hence no learning is really sticking.

So many questions in their tests requires very specific answers that obviously can be answered in variation. Often you will find yourself wasting time finding the 1-1 correct wording because it lacks flexibility.

September 19, 2025
Unprompted review

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