Hack The Box Reviews 351

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its high-quality content, challenging labs, and well-structured learning paths, making it an excellent resource for cybersecurity education at all levels. Many users highlight the positive impact on their skill development and career progression, appreciating the practical and engaging nature of the material. The customer service is frequently described as top-notch, with quick, helpful, and personalized support. However, some customers have noted occasional connection problems and performance issues with the platform, describing it as slow and having a messy interface. A few people also mentioned that the inflexibility of test answers can be frustrating, sometimes requiring very specific wording that leads to guesswork rather than genuine learning. Additionally, some reviewers were dissatisfied with the customer service not being available in multiple languages.

What people talk about most

User experience

People report positive experiences with user experience. Customers praise the platform's intuitive and... See more

Technology

Clients share positive opinions on technology, highlighting its effectiveness in shaping careers and... See more

Customer service

Reviewers highlight positive aspects of customer service, praising its efficiency and helpfulness. Customers... See more

Website

Customers had positive experiences with the website. Many reviewers praise the platform as intuitive,... See more

Quality

Users describe positive interactions with quality. Customers are thrilled with the content's quality and... See more

Based on these reviews

Rated 5 out of 5 stars

Been using Hack The Box for a while now and honestly, it’s solid. The platform runs smooth, no annoying bugs, and everything’s well organized. Whether you're into web, reversing, pwn, whatever—the... See more

Rated 5 out of 5 stars

I always loved the hackthebox community. From long time i was away from my learning. But i was looking for all the contents they are publishing and making that content enjoyable. Recently i started ag... See more

Rated 5 out of 5 stars

Massive thanks to nar1k0, PoURan, Stefan, Tejas, Diablo, Staol, Sh3ll, htblxck, and Andreas. I had a very complicated issue, and this amazing team solved it with precision, speed, and professional... See more

Rated 5 out of 5 stars

10/10 experience. These people not only provide one of the best quality learning worldwide, at a decent price, but they are also nice and helpful. One of the companies that build trust, use HUMANS a... See more


Company details

  1. Software Company
  2. Computer Security Service
  3. Education Center
  4. Software Training Institute

Written by the company

Hack The Box is the Cyber Performance Center with the mission to provide a human-first platform to create and maintain high-performing cybersecurity individuals and organizations. Hack The Box is the only platform that unites upskilling, workforce development, and the human focus in the cybersecurity industry, and it’s trusted by organizations worldwide for driving their teams to peak performance. Offering an all-in-one environment for continuous growth, assessment, and recruitment, Hack The Box provides solutions for all cybersecurity domains. Launched in 2017, Hack The Box brings together the largest global cybersecurity community of more than 3+ million platform members. Rapidly growing its international footprint and reach, Hack The Box is headquartered in the UK, with additional offices in the US, Australia, and Greece.


Contact info

4.8

Excellent

TrustScore 5 out of 5

351 reviews

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Rated 5 out of 5 stars

HTB is one of the best platforms that…

HTB is one of the best platforms that exist out there, I would recommend it to anyone who wants to begin a journey in Cybersecurity or even want to craft the skills. It's flexible and provides everything.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Challenging, but it's worth it

This is very challenging, it's not supposed to be easy though.very well structured material and easy to follow. This course material will boost your skills and teach you new stuff

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support and refund policy

I subscribed to Hack The Box Silver Annual and after a few days I realized I couldn’t continue the training as planned. I contacted support through their website and got an answer very quickly.

Michael from the support team was extremely professional, friendly, and understanding. Even though I had already started using the platform, they offered me a prorated refund, and in the end I was almost fully refunded. The process was smooth, transparent, and stress-free.

This experience really shows that Hack The Box not only provides one of the best learning platforms for cybersecurity, but also values its customers and respects EU refund policies. It gave me a lot of confidence in their professionalism and I will definitely come back when I’m ready to commit more seriously.

September 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great way to start!

It was challenging at first(like it’s supposed to be), but teached a lot during those challenges. Endless paths to choose from and a badge / certification system to level up your status! I really enjoy HackTheBox, can only suggest it.

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing setup

Currently studying a cyber security Bsc through open u and HacktheBox is an amazing addition to my studies. Has catapulted my knowledge base 100%. Highy recommended

August 22, 2025
Unprompted review
Rated 4 out of 5 stars

Started HTB this year 2025

Started HTB this year 2025. So far i appreciate the detailed modules going into the carious subjects. The learning plans are well tailored I feel in the progression of what you’re introduced to. There is definitely some information you’re supposed to do your own deep dive into pertaining to certain applications and command uses but they normally have links embedded in the modules for further investigation. I have also tried the labs and it is fun and exciting introduction to real world use cases. The beginner labs are well laid out with instructions if you’re getting lost. Give it some time and following the learning plans combined with the labs I feel I will learn much in this field. The cost are high for the subscriptions but if you can manage doing your own research and have access to a computer you can run parrot os security with the openvpn setup you can still accomplished everything without the subscriptions. I might invest as I progress into the more difficult information but current learning for free!

August 17, 2025
Unprompted review
Rated 5 out of 5 stars

I recommend HtB

I've been on HtB since 2022, both academy and app. I did quite a lot of things on both platform and find it amazing.

I admit there are connection problems sometimes, but the support is super efficient and fast and I even got a refund one day, having big troubles on the platform.

August 17, 2025
Unprompted review
Rated 5 out of 5 stars

First impressions

I love the layout of the site, the coloring is inviting, the information is practical and the questions are worded such that you must understand what it is asking or you can easily make a mistake just like in the wild.

August 13, 2025
Unprompted review
Rated 5 out of 5 stars

Perfection

Absolutely best perfect website to learn and apply practical knowledge on cyber related works while keeping the thrill and fun in the way
It submerges everything in a fun way teaching in a playable manner

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great platform for fun, productive learning!

I took my first course on Hack the Box Academy, and I can say after having gone through several other comparable courses, this one was by far the most engaging, fun, and informative. The gamefied elements and quality design create a pleasant environment for learning. The content itself is presented in a way that makes it practical and understandable, vs. other courses which often just dump information on you without giving you the "why" or providing ways to practically try things out. I'm excited to dive deeper into all Hack the Box has to offer, and have already recommended it to friends.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Best cybersecurity platform there is

Use both the academy and labs. Truly amazing work they have done. It has been my primary source for skill development and fuel for my passion and hopefully future!

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent support from HTB Academy

I had a small issue with the referral program not tracking rewards correctly. I contacted support, and within a short time, they responded, explained the situation clearly, and even manually gifted me cubes while working on fixing the bug.

Special thanks to Stefan, Andreas, nar1k0, and htblxck — you all were amazing!

Great community, fast and friendly support, and an awesome platform for learning cybersecurity. Keep it u

July 29, 2025
Rated 5 out of 5 stars

Totally a 5 star

Totally a 5 star, I am using their academy to learn and it's amazing. I also accidentally bought an exam pass and they refunded the money instantly after I made a ticket.

July 30, 2025
Unprompted review

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