HaffPrice Reviews 1,219

TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Thieves, i placed an order and paid, 16/01/2023 till now I haven't received anything, wrote emails and tried to follow up all in vain. Haffprice you are Thieves 😡

Rated 5 out of 5 stars

Absolutely, awesome experience whilst shopping on Half Price. As name indicates, prices are really half as compared to others vendors with excellent quality. Review will be inclined if not talk about... See more

Rated 5 out of 5 stars

Wonderful shopping experience with Haff Price as always!!. 💟I bought a house shape wall clock, that I absolutely adore as its very unique and ideal for gift to someone!. Also got a stylish bold blue... See more

Rated 1 out of 5 stars

Haffprice trades under multiple names when I used them they were calling them selves stilches biggest frauds going poor quality clothes sizes are laughable not to mention if you want to return any it... See more

Company details

Written by the company

HaffPrice is the starting point of your shopping adventure. We make it easy for customers living anywhere in the world to buy the best things from around the globe. From the US to Europe, from East Asia to the Middle East, HaffPrice makes shopping easy and fun. We are powered by the idea that access is for everyone.


Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

HaffPrice, HaffDrliveryTime, not HaffBad

Shopping was easy, product quality is high and delivery times are very very reasonable.
Navigating the site is very easy and I love the fact that you show comparative prices with other sites and show similar items within your site.

October 9, 2023
Unprompted review
Rated 2 out of 5 stars

Not happy so far

Been saying International flight has departed for the past 5 days now no update no sign of delivery should of received the package today will give a better review if anything changes so far not happy.

November 2, 2023
Unprompted review
Rated 5 out of 5 stars

My good value for money winter jackets.

I ordered two jackets a pair of ear pods. The order came right on time. Communication was slow at first but after I emailed half price,it changed instantly. The jackets are way above my expectation they don't match with the price. I am sorted for winter. I love my earpods they are my leave home without item.💓♥️

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

The best app for shopping

The best app for shopping, excellent and professional customer service, very good quality products, I never regret anything I bought from them always happy with my purchases, I recommend half price to everyone.

October 25, 2023
Unprompted review
Rated 2 out of 5 stars

Undelivered stuff

My delivery is showing at destination airport for the past two weeks and all I am being told is waiting for courier😀

October 26, 2023
Unprompted review
HaffPrice logo

Reply from HaffPrice

Hi,

We are sorry to hear that you have experienced issues with the tracking information for your package delivery. We understand how important it is to receive your order on time and in good condition.
For more details, please reference our FAQ: https://www.haffprice.com/GB/en/faq.
To provide you with the best possible support, we kindly ask that you please contact us at service@haffprice.com with your order details and tracking number. Our dedicated customer service team will work tirelessly to investigate and resolve any issues with your package delivery as quickly as possible.

We appreciate your business and value your feedback. Please do not hesitate to contact us with any questions or concerns you may have.

Best regards,
HaffPrice Service Team

Rated 4 out of 5 stars

Customer service gets 5 stars

I wrote the following review immediately after receiving my order. They immediately apologized, refunded my money, asked for pictures, then promised the error would be corrected for future buyers. So, customer service gets 5 stars. I changed my rating from 1 star to 4 stars.

It took 2 weeks longer than it was supposed to take and when it finally arrived, one of the shirts had the "gr" missing from "great" and other words on the front and the alphabet on the sleeve so messed up that it's not even a word/alphabet.

October 7, 2023
Unprompted review
Rated 3 out of 5 stars

Had issues for couple of months after…

Had issues for couple of months after placing order and it kept saying processing. Sent email got one back saying please send proof of payment. Nothing went out my bank. Tried again with making payment through paypal got same message after couple days checked my bank account no money taken out. All kept getting was processing. When payment processed will let me know. Sent email again got repeat response contacted my bank no payment gone through. Set up order again tried with PayPal which is issue. Should not take all the time it was to go through. Decided to do same order paid through bank card and amazingly went through immediately. Why are they having issues with not taking payment through PayPal. Why advertise they do paypal when mine isnt working andvits not my bank stopping it or paypal Thankfully banks as long as have proof payment order etc you get full refund back. Hoping to get order. Did say by 6th November but got message saying after payment order sorted 3-5 working days then certain time delivery. So be mid November if in stock.

October 15, 2023
Unprompted review
Rated 1 out of 5 stars

18 days+ but still not coming my order…

18 days+ but still not coming my order very bad

October 17, 2023
Unprompted review
HaffPrice logo

Reply from HaffPrice

Hi,

Thank you for providing us with your order number. We apologize for any inconvenience you may have experienced with your package delivery.

Our team has reviewed the tracking information associated with your order and we can see that there is an abnormality with the delivery. We are currently working with the logistics provider to investigate and resolve the issue as quickly as possible.

We will keep you updated on the status of your package delivery as we work to resolve this issue. In the meantime, if you have any questions or concerns, please do not hesitate to contact us at service@haffprice.com.
Thank you for your patience and understanding. We appreciate your business and look forward to resolving this issue as soon as possible.

Best regards,
HaffPrice Service Team

Rated 5 out of 5 stars

The quality of the good of the goods…

The quality
of the goods I've just recived are outstanding a beautifull long length red coat with a red fur hood I love it the quality is out standing i would highly reccomend and the price is outstanding I also bought a beautifull blue 3 seater cover the quality is outstanding and the price un believable I would highly reccomend iwill continue to shop with half price for a long time every one should try it

October 7, 2023
Unprompted review
Rated 1 out of 5 stars

This is very strange

This is very strange. Why should take my money, you have gave me date that 26th of September and till now I have not receive any item and no update or what so ever.

September 26, 2023
Unprompted review
HaffPrice logo

Reply from HaffPrice

Hi,

We are sorry to hear that you have experienced issues with the tracking information for your package delivery. We understand how important it is to receive your order on time and in good condition.
For more details, please reference our FAQ: https://www.haffprice.com/GB/en/faq.
To provide you with the best possible support, we kindly ask that you please contact us at service@haffprice.com with your order details and tracking number. Our dedicated customer service team will work tirelessly to investigate and resolve any issues with your package delivery as quickly as possible.

We appreciate your business and value your feedback. Please do not hesitate to contact us with any questions or concerns you may have.

Best regards,
HaffPrice Service Team

Rated 5 out of 5 stars

HaffPrice are hard to beat.

HaffPrice, in my opinion, are an excellent site in which to get quality items for 50% less or in some cases even better than you would have to pay in the high street shops. I urge people to just give them a go and then compare HaffPrice costs to the costs anywhere else, you won't be disappointed. Every order I have received have been in excellent condition, due to the way it is packaged. In some cases the items have arrived a lot earlier than expected.On a couple of occasions I haven't been happy with a purchase, at no fault to HaffPrice but the issues have been down to the shop I have ordered from. Without any hassle at all HaffPrice have given me a refund and on a couple of occasions they have sent me a £30 discount voucher as a way of an apology. Thinking back I haven't used a shopping site that has been better than the customer services of HaffPrice.

September 27, 2023
Unprompted review
Rated 5 out of 5 stars

I feel confident in my purchases

I feel confident in my purchases.
I am so happy with HaffPrice Company. The shoes I bought recently for myself was very nice, many people like it on me and I have recommended HaffPrice app to them. I received my order on time and well packaged. Thank you.

September 7, 2023
Unprompted review
Rated 4 out of 5 stars

Pleased best surprise with all my items a bit…

Pleased with all my items a bit disappointed with I item which did not look anything like on the website yet still exceptional in value and quality only hiccup is when buying trainers go upb2 sizes cos they are very small I enjoy shopping with half-price I can't wait to get my parcel as it is always a surprise I have no problems and will be shopping again this month love there trainers 8 pound bargain and super comfy

September 7, 2023
Unprompted review
HaffPrice logo

Reply from HaffPrice

Hello,

We're sorry to hear that the quality of our products did not meet your expectations. We understand how frustrating and disappointing this can be, and we would like to extend our sincerest apologies.

Please know that we take all feedback regarding product quality very seriously and strive to ensure that our customers receive the best possible experience. We are committed to investigating the issue and making the necessary improvements to our products.

If you could provide us (email to service@haffprice.com) with more information about the issue you experienced, such as the specific product, order number, and any photos or details that may be helpful, we would greatly appreciate it. This will help us to identify the problem and take appropriate measures to prevent it from happening in the future.

Thank you for your feedback, and we look forward to hearing from you soon.

Best regards,
HaffPrice Service Team

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