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HaffPrice Reviews 1,219

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TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

Thieves, i placed an order and paid, 16/01/2023 till now I haven't received anything, wrote emails and tried to follow up all in vain. Haffprice you are Thieves 😡

Rated 5 out of 5 stars

Absolutely, awesome experience whilst shopping on Half Price. As name indicates, prices are really half as compared to others vendors with excellent quality. Review will be inclined if not talk about... See more

Rated 5 out of 5 stars

Wonderful shopping experience with Haff Price as always!!. 💟I bought a house shape wall clock, that I absolutely adore as its very unique and ideal for gift to someone!. Also got a stylish bold blue... See more

Rated 1 out of 5 stars

Haffprice trades under multiple names when I used them they were calling them selves stilches biggest frauds going poor quality clothes sizes are laughable not to mention if you want to return any it... See more

Company details

Written by the company

HaffPrice is the starting point of your shopping adventure. We make it easy for customers living anywhere in the world to buy the best things from around the globe. From the US to Europe, from East Asia to the Middle East, HaffPrice makes shopping easy and fun. We are powered by the idea that access is for everyone.

Contact info

3.5

Average

TrustScore 3.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Absolutely

Absolutely, awesome experience whilst shopping on Half Price. As name indicates, prices are really half as compared to others vendors with excellent quality. Review will be inclined if not talk about cons, yes delivery takes little delay, you can't order emergency stuff as it takes at least 15-20 days to land at your doorstep. Apart from this all is perfect. Happy to give 5 stars Cheers!!!

August 26, 2023
Unprompted review
Rated 1 out of 5 stars

Very disappointed shoes and trainers…

Very disappointed shoes and trainers and one T-shirt where a lot smaller then I ordered I have sent emails and pictures as they requested and not had any response from them will not use this site again

July 30, 2023
Unprompted review
HaffPrice logo

Reply from HaffPrice

Hi,

We understand that finding the right size when shopping online can be challenging, and we're sorry to hear that you've experienced an issue with the fit of your product. We want you to know that we value your feedback and take your concerns seriously.

We have checked the email and did not receive your pictures, could you please send them by email?(email to service@haffprice.com). This will allow us to investigate the issue and provide you with a satisfactory solution.

If it turns out that the sizing is indeed an issue, we'll be happy to offer you a free replacement or a full refund. Our priority is to make sure that you're completely satisfied with your purchase and that you have a positive experience with us.

Thank you for your support, and we look forward to resolving this issue for you. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team. We're always here to help.

Best regards,
HaffPrice Service Team

Rated 5 out of 5 stars

Speedy Delivery

Fast speed on delivery items as stated some better than look on site a warning buy the clothes a size bigger than you need for comfort but all in all a great site with lots of bargains

August 10, 2023
Unprompted review
Rated 4 out of 5 stars

I recommend this site

I recommend this site, I found the items I was looking for here, they were a little bit less expensive than what was expected. The only thing I had issues with was the amount of time it takes to ship, and when contacting costumer service it takes 24hrs or more to hear back. It also takes a long time 7days or so to get a refund.

July 11, 2023
Unprompted review
Rated 1 out of 5 stars

I ordered insoles from these people…

I ordered insoles from these people (Zero-Miracle Nerwork Limited; vilontweed.com) and they took weeks to arrive and the sizing of them is completely wrong. I have been in touch with them (which is not straight forward) and have had no satisfaction. I am asking for a return label and refund and they are not responding claiming that the size they sent was correct. Totally useless company do not deal with them they will take your money and have no regard for the rubbish they send you!

July 27, 2023
Unprompted review
HaffPrice logo

Reply from HaffPrice

Hi,

Thanks for reaching out! I'd be more than happy to help you.

We understand how frustrating it can be to receive an item of the wrong size, but please note that vilontweed.com is not our website, our website is haffprice.com, we kindly suggest you contact the correct merchant for more help.

By the way, could you please delete this review, because it will have a great impact on the reputation of our website. We would be very grateful for your understanding and help.

Thank you for your understanding. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team service@haffprice.com . We're always here to help.

Best regards,
HaffPrice Service Team

Rated 1 out of 5 stars

The items are poor quality as described…

The items are poor quality as described to the site

August 10, 2023
Unprompted review
HaffPrice logo

Reply from HaffPrice

Hi,

We understand that finding the right size when shopping online can be challenging, and we're sorry to hear that you've experienced an issue with the fit of your product. We want you to know that we value your feedback and take your concerns seriously.

To help us better understand the issue you've experienced, please provide us with more detailed information about your order(email to service@haffprice.com), such as the product details like photo to show us the size issue. This will allow us to investigate the issue and provide you with a satisfactory solution.

If it turns out that the sizing is indeed an issue, we'll be happy to offer you a free replacement or a full refund. Our priority is to make sure that you're completely satisfied with your purchase and that you have a positive experience with us.

Thank you for your support, and we look forward to resolving this issue for you. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team. We're always here to help.

Best regards,
HaffPrice Service Team

Rated 5 out of 5 stars

Excellent value

Bought two pairs of shoes from them. Excellent value. Very nice. Very comfortable. Would recommend
Previously bought one different kind of shoe. All shoes received perfect. First pair even been in machine came out like new

August 9, 2023
Unprompted review
Rated 1 out of 5 stars

Rip offs

Stuff that was ordered was cancelled. Stuff that wasn't ordered still in the basket money was took out of bank and stuff was sent

July 17, 2023
Unprompted review
HaffPrice logo

Reply from HaffPrice

Hi,

We're sorry to hear that your order was canceled and sorry for the inconvenience caused to you.

In order to resolve the issue more quickly, please kindly inform us the following information:

1. Could you please provide your order number? The order number is 8 digits, e.g. 23673581.
2. The recipient's name and telephone number and we will check it for you. Please note that your phone number should be the one you put in your shipping address.
3. Your payment page and transaction ID.

Our team is dedicated to investigating the issue, and we would like to invite you to contact our customer service team(email to service@haffprice.com) so that we can check the order for you.

Thank you for your feedback, and we hope that we can continue to earn your trust in the future.

Best regards,
HaffPrice Service Team

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