Thieves, i placed an order and paid, 16/01/2023 till now I haven't received anything, wrote emails and tried to follow up all in vain. Haffprice you are Thieves 😡
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Absolutely, awesome experience whilst shopping on Half Price. As name indicates, prices are really half as compared to others vendors with excellent quality. Review will be inclined if not talk about... See more
Wonderful shopping experience with Haff Price as always!!. 💟I bought a house shape wall clock, that I absolutely adore as its very unique and ideal for gift to someone!. Also got a stylish bold blue... See more
Haffprice trades under multiple names when I used them they were calling them selves stilches biggest frauds going poor quality clothes sizes are laughable not to mention if you want to return any it... See more
Company details
Written by the company
HaffPrice is the starting point of your shopping adventure. We make it easy for customers living anywhere in the world to buy the best things from around the globe. From the US to Europe, from East Asia to the Middle East, HaffPrice makes shopping easy and fun. We are powered by the idea that access is for everyone.
Contact info
Rooms 06, 13A/F., South Tower, World Finance Centre, Harbour City, 17 Canton Road, Tsim Sha Tsui, Kowloon, Harbour, Hong Kong
- service@haffprice.com
- haffprice.com
3.5
Average
1K reviews
Hasn’t replied to negative reviews
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how do I return a parcel no one getting…
how do I return a parcel no one getting back to me
August 3, 2023
Unprompted review
Reply from HaffPrice
Hi,
We're sorry to hear that you would like to return your parcel. We want you to know that we value your feedback and take your concerns seriously.
To help us better understand the issue you've experienced, please provide us with more detailed information about your order(email to service@haffprice.com), such as the order number and product details. This will allow us to investigate the issue and provide you with a satisfactory solution.
If it turns out that the sizing or quality is indeed an issue, we'll be happy to offer you a free replacement or a full refund. Our priority is to make sure that you're completely satisfied with your purchase and that you have a positive experience with us.
Thank you for your support, and we look forward to resolving this issue for you. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team. We're always here to help.
Best regards,
HaffPrice Service Team
My HaffPrice customer review, by Glenda Hall…
Wonderful shopping experience with Haff Price as always!!. 💟I bought a house shape wall clock, that I absolutely adore as its very unique and ideal for gift to someone!. Also got a stylish bold blue colour sofa cover, fits perfectly and is also stretchy and easy to wash which is great!. And then a motorcycle alarm clock, which I am in love with as I never saw any as cool looking as it, with super colours and detail!! 💙💙💙
August 1, 2023
Unprompted review
Halfprice provides the best deal
Halfprice provides the best deal. Their goods and products are cheap and affordable. Also, they have good customer relationship. You guys are the best.
July 21, 2023
Unprompted review
Good quality item
Good quality item, better than I was expecting for the price I paid. Very happy with my purchase
July 5, 2023
Unprompted review
Great prices
I’ve bought a lot of items from this site and they are spot on,really cheap and the couple of times I’ve had issues there customer service support was excellent and resolved the matter really quickly
July 26, 2023
Unprompted review
Excellent quality goods cheaper than…
Excellent quality goods cheaper than you would get anywhere else
July 15, 2023
Unprompted review
False information
I ordered the Phoera foundation which is vegan and cruelty free instead they sent me QIC foundation as a equal substitute which it isn’t.
QIC is not on the PETA website as vegan and cruelty free but they won’t give me a refund.
Ladies beware!
UPDATE 25.7.23:
Received an email regarding a full refund but if you read my review it’s regarding the foundation QIC and not about the size issue.
I am disturbed that they can’t read a simple feedback regarding a foundation and respond to a difference product.
BUYER BEWARE I WILL NEVER USE THIS SITE AGAIN!
July 3, 2023
Unprompted review
Reply from HaffPrice
Hi,
We apologize for the sizing issue with your product, and we appreciate your feedback. We want to let you know that we take such concerns very seriously and are actively working on optimizing our size standards to prevent such issues from occurring in the future.
We've arranged for a full refund of your order and sent the details to your email address associated with your account. If you have any further questions or concerns about the refund, please don't hesitate to contact our customer service team.
In order to save on shipping costs, we suggest that you keep the product you received, or you can also consider donating it to a friend or a local charity. We believe that every product has its value, and we encourage you to find a way to make the most of it.
Thank you for your understanding, and we hope that we can continue to serve you in the future. If you have any further feedback or suggestions, please let us know. We're always here to help.
Best regards,
HaffPrice Service Team
Satisfied⭐⭐⭐⭐⭐
This is the best online shopping app. Fair price with quality items, quick shipping time and cost.
July 15, 2023
Unprompted review
Value for money, lots of choice to tempt you.
I have purchased a few items including jewelry, make up, household items and shoes for which I was extremely pleased with good quality items, quick delivery and value for money plus lots of choice would recommend you buy from this company you won't be disappointed.
June 5, 2023
Unprompted review
Great site definitely will use this…
Great site definitely will use this site as much as possible
July 17, 2023
Unprompted review
Nice product and I love all my order…
Nice product and I love all my order that I received.
July 14, 2023
Unprompted review
I bought 2 more pairs of trainers
I bought 2 more pairs of trainers, as the first pair I bought were perfect.
Unfortunately they arrived and were to small ,even though I ordered the same size.
I contacted customer service and was given a full refund and didn't have to send them back,which would have cost me.
Brilliant customer service.
July 18, 2023
Unprompted review
Bomber jackets
Great prices and the goods are of very good quality and fit. Will be buying again for sure...
July 15, 2023
Unprompted review
Perfect products at good price
July 14, 2023
Unprompted review
Get their items on time
The price is lower. We can get our items on time.
July 19, 2023
Unprompted review
Low prices and early delivery
July 6, 2023
Unprompted review
my first order and not understanding what's happening…
I made my first order and have been trying to communicate and know when I wil get my goods but nothing is happening and no one is taking ,I'm beginning to regret making this step honestly ,your customer service is very poor ,please if this will take my energy you better refund me my money cus I have to work 12 hours a day to get the money I made that purchase with ....I wrote to them and they told me to provide my email and when I add my email I was I was told they don't allow it either .honestly your customer service and everything about halffprice seems fake and it's so heartbreaking
July 19, 2023
Unprompted review
Reply from HaffPrice
Hi,
Thank you for contacting us. We apologize for any inconvenience, but we were unable to locate your order based on the information provided.
To better assist you, please provide us with your order details, such as the order number or registered email address associated with your account. Our customer service team will be happy to investigate the issue and provide you with an update on your order status.
For more details, please reference our FAQ: https://www.haffprice.com/GB/en/faq.
You can contact us with this information by emailing service@haffprice.com. Our team is dedicated to providing exceptional customer service and will do everything possible to resolve this issue as quickly as possible.
Thank you for your patience and understanding. We appreciate your business and look forward to hearing from you soon.
Best regards,
HaffPrice Service Team
Suren
I bought my shoes from haff price just two weeks ago and they gave me my shoes plus watch as a new customer so i really like that love for new customer and my order has delivered before the date as well so i really like to shop with haff price so i will give them five star and i will recommend all to shop with haffprice. Thank you haffprice
July 1, 2023
Unprompted review
Never never again
Never never again
Delivery took a lot longer to come than originally stated so half came while I was away and is muddy and wet where it was dumped over my back gate (not a request) and the other half was left of the street the day before I went away fortunately.
Clothes are all to small (sizes that from similar companies for example are large) and the wrong colour has been sent on some products.
Returns are not obvious. I looked at it once but now can't find it and even if you do they charge you to return. So my advice is don't bother and just buy what you want from somewhere that gets it right first time. There are plenty out there (with free returns if needed).
July 15, 2023
Unprompted review
Reply from HaffPrice
Hi，
We're sorry to bring you such a bad shopping experience.
Regarding the delivery problem, we have fed back to the relevant departments and will optimize it as soon as possible to give customers a better shopping experience in the future.
Sorry for the size issue, we want you to know that we're committed to providing you with the best possible size service and ensuring that you have a positive experience with us.
To help us better understand the issue you've experienced and provide you with a satisfactory solution, we kindly ask that you provide us with more detailed information about your order, such as the order number and product details. This will allow us to investigate the issue and work with you to find a solution, whether that means a replacement or a full refund.
Please feel free to email us at service@haffprice.com with your order information and any additional details about the sizing issue you experienced. Our customer service team will follow up with you as soon as possible to provide further assistance.
Thank you for your support, and we look forward to resolving this issue for you. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team. We're always here to help.
Best regards,
HaffPrice Service Team
Reply from HaffPrice
Hi,
We understand that finding the right size when shopping online can be challenging, and we're sorry to hear that you've experienced an issue with the fit of your product. We want you to know that we value your feedback and take your concerns seriously.
To help us better understand the issue you've experienced, please provide us with more detailed information about your order(email to service@haffprice.com), such as product details( items are too big or too small). This will allow us to investigate the issue and provide you with a satisfactory solution.
If it turns out that the sizing is indeed an issue, we'll be happy to offer you a free replacement or a full refund. Our priority is to make sure that you're completely satisfied with your purchase and that you have a positive experience with us.
Thank you for your support, and we look forward to resolving this issue for you. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team. We're always here to help.
Best regards,
HaffPrice Service Team
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