My mother in law, a retired Jewelry store sales person uses Hagerty products for her pieces. I’ve been impressed on their stunning ability. My beautifully wrapped parcel (done by a specials needs grou... See more
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See what reviewers are saying
The shopping experience at Hagerty is great and I will certainly order again. Downside is your chosen transportation service provider DPD. SInce last Thursday my parcel is stuck in their wareho... See more
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Good product that fully meets my expectations. A clear description in English would be useful because if you have an aluminum countertop, PLEASE NOTE: the product leaves difficult stains when it comes... See more
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My mother already used the silver FOAM about 50 years ago, and I am using it also since many many years .. A great product! It's just a shame that they changed the composition (and the smell), becau... See more
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Company details
About Hagerty
Written by the company
About
After creating the first Silver Polish with an anti-tarnish agent, William J. Hagerty founded the Hagerty Company in 1895 in South Bend, United States. Neighbours and friends were his first customers, he then began to receive postal orders. In the 1950s, new high-quality jewellery and silverware cleaners were developed by the grandsons of W. J. Hagerty.For 125 years, the company has been developing and distributing specific care products for jewellery, watches and accessories, decorative objects, tableware, rugs and textiles and many other surfaces.
Today, the range of products offered bears witness to this century-old expertise.
Products
Jewellery, Watches and Accessoires :- Cleaning products for jewellery, watches and accessories.
- For silver, gold, precious or natural stones, pearls, zirconium, stainless steel.
- Types of cleanser: bath, cloths, pencil with cleansing gel.
Decoration:
- Cleaning products for decorative objects.
- For silver, silver-plated metal, copper, bronze, brass, steel, stainless steel, chrome, wood, leather, plastic, screen, crystal.
- Types of cleanser: lotion, glove, spray, cloths, cream.
Tableware & Cooking:
- Cleaning and protection products for silverware, tableware and cooking.
- For silverware, silver-plated metal, stainless steel, pewter, hotplates.
- Types of care: bath, paste, foam, lotion, protective covers.
Textiles & Floors:
- Cleaning products for carpets, textiles, upholstery, floors and other surfaces.
- For washable or non-washable textile, wood, natural stone, marble, ceramic/tiles, glass/mirror, stainless steel/steel.
- Types of cleaner: shampoo for use with an injection-extraction machine, stain remover spray, foam, dry shampoo, odour eliminator, floor shampoo, microfibre gloves.
website Contact Us
Hagerty : clean & care for your precious objects
Written by the company
- Cleaners for jewellery, silverware, textiles and many other surfaces
- Hagerty products: to try them is to adopt them. Hagerty cleaning products will bring your precious objects back to life. The formulas are exclusively developed for ease of use and instant results. Take care of your precious objects for yourself and for generations to come.
Discover Hagerty products online
Worldwide delivery & Secure payment
Free shipping under certain conditions, visit www.hagerty.world
Contact info
Promenade-Noire 1, 2000, Neuchâtel, Switzerland
- +41 32 724 44 67
- hagerty@hagerty.world
- hagerty.world
4.5
Excellent
448 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Hagerty
Dear Anne,
The Hagerty team thank you for your positive feedback. This feedback is very important to us and we are grateful you took the time and trouble to share.
We are pleased to read that you happy with the product you ordered.
Do not hesitate to contact us if necessary.
Regards,
The Hagerty Team
Reply from Hagerty
Dear Faulknall,
The Hagerty team thank you for your positive feedback. This feedback is very important to us and we are grateful you took the time and trouble to share.
We are pleased to read that you happy with the product you ordered.
Do not hesitate to contact us if necessary.
Regards,
The Hagerty Team
Unusable product
The product I purchased (dry shampoo for rugs) is unusable due to really strong perfume odor that gives me migraine. Their customer service was polite and fast to respond, but I am still left with this useless purchase.
February 27, 2023
Reply from Hagerty
Dear Harri,
As exchanged by email, we regret the situation but this is the first time we have this return.
We would advise you to ventilate the room where you are cleaning and vacuum well the cleaned area. We hope that you will find a solution and remain at your disposal if necessary.
Best regards,
Hagerty Team
Fast delivery and excellent products
March 13, 2023
Reply from Hagerty
Dear Malene,
Thank you very much for this great review! Happy to read that the products met your expectations.
We stay at your disposal if needed,
Best regards,
Hagerty Team
Reply from Hagerty
Hello,
We thank you for your positive feedback, which is very important to us and we are grateful you took the time to share.
We are pleased to read that you are happy with the product you ordered.
Do not hesitate to contact us if necessary.
Regards,
The Hagerty Team
Very good product + a perfect service
February 3, 2023
Reply from Hagerty
Dear Theo,
We thank you for your great review, which is very important to us and we are grateful you took the time and trouble to share.
We are pleased to read that you are happy with the product you ordered.
Do not hesitate to contact us if necessary.
Regards,
The Hagerty Team
Reply from Hagerty
Dear Françoise,
We thank you for your positive feedback, which is very important to us and we are grateful you took the time and trouble to share.
We are pleased to read that you happy with the product you ordered.
Do not hesitate to contact us if necessary.
Regards,
The Hagerty Team
Super fast delivery and a great product.
February 16, 2023
Reply from Hagerty
Dear Miriam,
The Hagerty team thank you for your positive feedback. This feedback is very important to us and we are grateful you took the time and trouble to share.
We are pleased to read that you happy with the product you ordered.
Do not hesitate to contact us if necessary.
Regards,
The Hagerty Team
Miracle cleaner.
Hagerty was recommended to me by a reputable jeweller, I sceptical as my ring was in a bad condition but I gave it a try and WOW….. this cleaner is a miracle. I purchased both the cleaner fluid (with basket) and cloth and I ended up doing all my jewellery and I have ordered more products. My ring looks new and it saved me having to re gild. I would 100% recommend these products my jewellery looks amazing.
February 1, 2023
Reply from Hagerty
Dear Lesley,
Thank you very much for this great review! Happy to read that the products met your expectations.
We stay at your disposal if needed,
Best regards,
Hagerty Team
The ordering process was uncomplicated…
The ordering process was uncomplicated and the goods arrived within a short time
February 1, 2023
Reply from Hagerty
Hello,
We thank you for your positive feedback and we are grateful you took the time to share.
Do not hesitate to contact us if necessary.
Regards,
The Hagerty Team
The article was shipped quickly
The article was shipped quickly, the communication was efficient, and the article was delivered on time. Very satisfied.
January 4, 2023
Reply from Hagerty
Dear Marie,
The Hagerty team thank you for your positive feedback. This feedback is very important to us, and we are grateful you took the time and trouble to share.
Do not hesitate to contact us if necessary.
Regards,
The Hagerty Team
Without doubt the best…
Without doubt the best silver/brass/metal cleaner I've come across.
January 14, 2023
Reply from Hagerty
Dear Laurence,
The Hagerty team thank you for your positive feedback. This feedback is very important to us, and we are grateful you took the time and trouble to share.
Do not hesitate to contact us if necessary.
Regards,
The Hagerty Team
Products are ok as it was in the past
Products are ok as it was in the past, exception made of the tissue which was inbox wrapped in a plastic bag to keep longer active (to avoid dryness).
December 22, 2022
Reply from Hagerty
Dear Lorraine,
We thank you for your positive feedback. This is very important to us and we are grateful you took the time to share.
Do not hesitate to contact us if necessary.
Regards,
The Hagerty Team
Excellent silver jewellery cleaning clothsrdering was easy and delivery fast
Ordering was easy and delivery fast, the silver jewellery cleaning cloths are excellent.
December 1, 2022
Reply from Hagerty
Dear Stella,
The Hagerty team thank you for your positive feedback. This feedback is very important to us, and we are grateful you took the time and trouble to share.
Do not hesitate to contact us if necessary.
Regards,
The Hagerty Team
Great service
November 21, 2022
Reply from Hagerty
Dear Mandy,
The Hagerty team thank you for your positive feedback. This feedback is very important to us, and we are grateful you took the time and trouble to share.
Do not hesitate to contact us if necessary.
Regards,
The Hagerty Team
Excellent produit détachant !
November 17, 2022
Reply from Hagerty
Chère Colette,
Merci pour votre excellent commentaire. Nous sommes heureux de lire que le SOS Spot Remover vous ait plu.
Nous restons à disposition pour toutes éventuelles questions.
Bien cordialement,
La team Hagerty
The product arrived quickly
The dual pack product arrived in very good time was well packed and is quick and simple to use
October 28, 2022
Reply from Hagerty
Dear Mr Heslop
The Hagerty team thank you for your positive feedback. This feedback is very important to us, and we are grateful you took the time and trouble to share.
We are pleased to read that you happy with the product you ordered.
Do not hesitate to contact us if necessary.
Regards,
The Hagerty Team
excellent service
Great product (wood cream) easy to place order good communication kept up to date on delivery overall excellent service
October 21, 2022
Reply from Hagerty
Dear Adrian,
We are pleased to hear you are happy with the product. Thank you for taking the time to share the positive comments about the product and service. We look forward to being of service again in the future.
Kind regards
Hagerty Team
THANK YOU HAGERTY, YOU ARE WONDERFUL!
Hagerty’s has a website that is very easy to use when one is ordering their products.
They have the most excellent silver cleaning products, which I have used for many years.
Thank you Hagerty for your excellent products and your very efficient delivery service!
October 13, 2022
Reply from Hagerty
Dear Mrs Cross,
We are so pleased you find our website easy to use, this is very important to us. Thank you for the excellent product review which again is so wonderful to hear. We hope to continue to provide you with great products and service in the future. Thank you for taking the time to share your kind thoughts with us.
Regards
Hagerty Team
Delivery process for the order was… Excellent.
Delivery process for the order was excellent but I have to be reticent as I haven't used it yet!! I am however expecting excellent results in use too. Thank you!
October 17, 2022
Reply from Hagerty
Dear Robert,
Thank you for your review. We are glad the product reached you safely and on time. We hope you feel the same about the product when used. We hope to be of service to you in the future.
Kind regards
Hagerty Team
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