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Hagerty Reviews 448

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

My mother in law, a retired Jewelry store sales person uses Hagerty products for her pieces. I’ve been impressed on their stunning ability. My beautifully wrapped parcel (done by a specials needs grou... See more

Company replied

Rated 5 out of 5 stars

The shopping experience at Hagerty is great and I will certainly order again. Downside is your chosen transportation service provider DPD. SInce last Thursday my parcel is stuck in their wareho... See more

Company replied

Rated 4 out of 5 stars

Good product that fully meets my expectations. A clear description in English would be useful because if you have an aluminum countertop, PLEASE NOTE: the product leaves difficult stains when it comes... See more

Company replied

Rated 5 out of 5 stars

My mother already used the silver FOAM about 50 years ago, and I am using it also since many many years .. A great product! It's just a shame that they changed the composition (and the smell), becau... See more

Company replied

Company details

  1. Cleaning Products Supplier
  2. Janitorial Equipment Supplier

About Hagerty

Written by the company

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About

After creating the first Silver Polish with an anti-tarnish agent, William J. Hagerty founded the Hagerty Company in 1895 in South Bend, United States. Neighbours and friends were his first customers, he then began to receive postal orders. In the 1950s, new high-quality jewellery and silverware cleaners were developed by the grandsons of W. J. Hagerty.

For 125 years, the company has been developing and distributing specific care products for jewellery, watches and accessories, decorative objects, tableware, rugs and textiles and many other surfaces.

Today, the range of products offered bears witness to this century-old expertise.


Products

Jewellery, Watches and Accessoires :
- Cleaning products for jewellery, watches and accessories.

- For silver, gold, precious or natural stones, pearls, zirconium, stainless steel.

- Types of cleanser: bath, cloths, pencil with cleansing gel.

Decoration:
- Cleaning products for decorative objects.

- For silver, silver-plated metal, copper, bronze, brass, steel, stainless steel, chrome, wood, leather, plastic, screen, crystal.

- Types of cleanser: lotion, glove, spray, cloths, cream.

Tableware & Cooking:
- Cleaning and protection products for silverware, tableware and cooking.

- For silverware, silver-plated metal, stainless steel, pewter, hotplates.

- Types of care: bath, paste, foam, lotion, protective covers.

Textiles & Floors:
- Cleaning products for carpets, textiles, upholstery, floors and other surfaces.

- For washable or non-washable textile, wood, natural stone, marble, ceramic/tiles, glass/mirror, stainless steel/steel.

- Types of cleaner: shampoo for use with an injection-extraction machine, stain remover spray, foam, dry shampoo, odour eliminator, floor shampoo, microfibre gloves.


website Contact Us

Hagerty : clean & care for your precious objects

Written by the company

Cleaners for jewellery, silverware, textiles and many other surfaces
Hagerty products: to try them is to adopt them. Hagerty cleaning products will bring your precious objects back to life. The formulas are exclusively developed for ease of use and instant results. Take care of your precious objects for yourself and for generations to come.

Discover Hagerty products online

Worldwide delivery & Secure payment

Free shipping under certain conditions, visit www.hagerty.world

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

448 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Silver Spray Aerosol totally useless !!!

I bought a canister of your Silver Spray to clean my Silver Picture Frames. I am very annoyed and extremely disappointed that the Aerosol doesn’t spray, there must be a problem with the pressure or the nossel, I need a replacement.

February 24, 2022
Unprompted review
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Reply from Hagerty

Dear Mr Franklin, we are sorry to learn that you have a defective Hagerty Silver Spray. In order for us to help correct the situation, could you make contact with our UK manager at the following email address david.stokes@hagertycare.com. He is aware of the situation as you have described.

Rated 5 out of 5 stars

Great service and a very good product.

Great service and a very good product.
Thank you.

February 23, 2022
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Reply from Hagerty

Thank you for your review. It means a lot to us. Glad that the product met your expectations :)! Kind Regards - Dorte Sparre - Hagerty SA Scandinavia

Rated 5 out of 5 stars

Above expectation

Above expectation, fast, accurate and nice contacts, thank you!

February 14, 2022
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Reply from Hagerty

Dear Sir,
The entire Hagerty team would like to thank you for the great feedback you have shared with us, as this feedback is very important to us!
We are delighted to read that you enjoyed the Silver Bath, one of our best sellers.
Please don't hesitate to contact us if you have any questions.
Sincerely,
The Hagerty France team

Rated 1 out of 5 stars
Hagerty logo

Reply from Hagerty

Dear Mrs Zonca,

Thank you for taking the time to write a review.

We are sorry to keep you waiting. As communicated by email, one of the products ordered is currently out of stock and this has caused a delay in the shipment of your package. It is now on its way.

We remain at your disposal for any questions you may have and thank you in advance for your patience.

Best regards.
The Hagerty Team

Rated 5 out of 5 stars

Love it! The premiere jewel cleaner.

The premiere jewel cleaner. I ❤ Hagerty products!

January 15, 2022
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Reply from Hagerty


Dear Marguerite,
The Hagerty team thank you for your positive feedback. This feedback is very important to us and we are grateful you took the time and trouble to share.
We are pleased to read that you happy with the product you ordered.
Do not hesitate to contact us if necessary.
Regards,
The Hagerty Team

Rated 1 out of 5 stars

Still not delivered?

January 15, 2022
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Reply from Hagerty

Dear Helen,
We have since tracked your delivery with the postal service and found that it was delivered on Sunday 16th January 22. This is of course not the level of service that we normally provide, and we would like to sincerely apologise for any inconvenience this may have caused. We hope however you are happy with your purchase and look forward to serving you more efficiently in the future.
Warm regards
The Hagerty Team

Rated 5 out of 5 stars

Finally my jewelry is clean without…

Finally my jewelry is clean without going to the salon.
I am especially happy with the "Precious Stones Pencil" - it reaches the smallest areas and the brush is able to remove everything from my tiny earrings. They are super clean and shiny! Love the products!

January 11, 2022
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Reply from Hagerty

Dear Joanna,

The Hagerty team thank you for this very positive feedback.

We are pleased to read that you enjoyed the products ordered and especially the Precious Stones Pencil, which is a new product in our range.

Do not hesitate to contact us if necessary.

With warm regards,

The Hagerty team

Rated 5 out of 5 stars

Perfekt

Perfekt
Easy to find what I needed.
Very fast delivery!

January 2, 2022
Hagerty logo

Reply from Hagerty

Dear Marc,

We thank you for your positive feedback.

We are pleased to read that you are happy with the products you have ordered. Do not hesitate to contact us if necessary.

Happy New Year !

Best regards.

The Hagerty Team

Rated 5 out of 5 stars

Very happy 😆

December 23, 2021
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Reply from Hagerty

Dear Virna,
We thank you for your positive feedback !
We are pleased to read that you are very happy with the product you have ordered. Do not hesitate to contact us if necessary.
Happy holiday season,
Best regards.
The Hagerty Team

Rated 5 out of 5 stars

First class product

December 19, 2021
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Reply from Hagerty

Dear David,
The Hagerty team thank you for your positive feedback. This feedback is very important to us and we are grateful you took the time and trouble to share.
We are pleased to read that you happy with the product you ordered.
Do not hesitate to contact us if necessary.
Regards,
The Hagerty Team

Rated 5 out of 5 stars

VERY GOOD

I don't speak English but I just say this products are excellents

October 25, 2021
Hagerty logo

Reply from Hagerty

Dear Clémentine
The Hagerty team thank you for your positive feedback. This feedback is very important to us and we are grateful you took the time and trouble to share.
We are pleased to read that you happy with the product you ordered.
Do not hesitate to contact us if necessary.
Regards,
The Hagerty Team

Rated 5 out of 5 stars

I have been using this product for many…

I have been using this product for many years, there is nothing better

September 10, 2021
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Reply from Hagerty

Dear Alfred,
The Hagerty team thank you for your positive feedback. This feedback is very important to us and we are grateful you took the time and trouble to share.
We are pleased to read that you have used the product for many years and you continue to be happy with it. Thank you for your continued support.
Do not hesitate to contact us if necessary.
Regards,
The Hagerty Team

Rated 5 out of 5 stars
Hagerty logo

Reply from Hagerty

Dear Ernest11,
The Hagerty team thank you for your positive feedback. This feedback is very important to us and we are grateful you took the time and trouble to share.
We are pleased to read that you happy with the product you ordered.
Do not hesitate to contact us if necessary.
Regards,
The Hagerty Team

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