My mother in law, a retired Jewelry store sales person uses Hagerty products for her pieces. I’ve been impressed on their stunning ability. My beautifully wrapped parcel (done by a specials needs grou... See more
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The shopping experience at Hagerty is great and I will certainly order again. Downside is your chosen transportation service provider DPD. SInce last Thursday my parcel is stuck in their wareho... See more
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Good product that fully meets my expectations. A clear description in English would be useful because if you have an aluminum countertop, PLEASE NOTE: the product leaves difficult stains when it comes... See more
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My mother already used the silver FOAM about 50 years ago, and I am using it also since many many years .. A great product! It's just a shame that they changed the composition (and the smell), becau... See more
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Company details
About Hagerty
Written by the company
About
After creating the first Silver Polish with an anti-tarnish agent, William J. Hagerty founded the Hagerty Company in 1895 in South Bend, United States. Neighbours and friends were his first customers, he then began to receive postal orders. In the 1950s, new high-quality jewellery and silverware cleaners were developed by the grandsons of W. J. Hagerty.For 125 years, the company has been developing and distributing specific care products for jewellery, watches and accessories, decorative objects, tableware, rugs and textiles and many other surfaces.
Today, the range of products offered bears witness to this century-old expertise.
Products
Jewellery, Watches and Accessoires :- Cleaning products for jewellery, watches and accessories.
- For silver, gold, precious or natural stones, pearls, zirconium, stainless steel.
- Types of cleanser: bath, cloths, pencil with cleansing gel.
Decoration:
- Cleaning products for decorative objects.
- For silver, silver-plated metal, copper, bronze, brass, steel, stainless steel, chrome, wood, leather, plastic, screen, crystal.
- Types of cleanser: lotion, glove, spray, cloths, cream.
Tableware & Cooking:
- Cleaning and protection products for silverware, tableware and cooking.
- For silverware, silver-plated metal, stainless steel, pewter, hotplates.
- Types of care: bath, paste, foam, lotion, protective covers.
Textiles & Floors:
- Cleaning products for carpets, textiles, upholstery, floors and other surfaces.
- For washable or non-washable textile, wood, natural stone, marble, ceramic/tiles, glass/mirror, stainless steel/steel.
- Types of cleaner: shampoo for use with an injection-extraction machine, stain remover spray, foam, dry shampoo, odour eliminator, floor shampoo, microfibre gloves.
website Contact Us
Hagerty : clean & care for your precious objects
Written by the company
- Cleaners for jewellery, silverware, textiles and many other surfaces
- Hagerty products: to try them is to adopt them. Hagerty cleaning products will bring your precious objects back to life. The formulas are exclusively developed for ease of use and instant results. Take care of your precious objects for yourself and for generations to come.
Discover Hagerty products online
Worldwide delivery & Secure payment
Free shipping under certain conditions, visit www.hagerty.world
Contact info
Promenade-Noire 1, 2000, Neuchâtel, Switzerland
- +41 32 724 44 67
- hagerty@hagerty.world
- hagerty.world
4.5
Excellent
448 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Hagerty
Dear Mette,
We thank you for your great feedback !
Best regards,
The Hagerty Team
Reply from Hagerty
Dear Laurence,
We thank you for your positive feedback. This is very important to us and we are grateful you took the time to share.
Do not hesitate to contact us if necessary.
Regards,
The Hagerty Team
Reply from Hagerty
Tack för ditt fina omdöme. Vi är glada att du är nöjd med våra produkter :o)! Med vänliga hälsningar Hagerty Scandinavia
The packed did not arrive
The packed did not arrive, because you used DPD. DPD is the worst carrier in the World. Please use DHL
September 15, 2022
Reply from Hagerty
Guten Tag Herr von Stein,
wir danken Ihnen sehr für Ihr Feedback. Hatten Sie mit der Lieferung Ihrer Bestellung ein spezielles Problem? Wir arbeiten permanent daran den besten Service zu unseren Kunden zu geben.
Beste Grüsse
das Hagerty Team
Reply from Hagerty
Kære Maja! Tak for din gode anmeldelse af vores Silver Polish. Det glæder os, at du er tilfreds med produktet. De bedste hilsener - Hagerty
Good products, arrived fast
Products were delivered quickly and worked very well. I love cleaning silver, brass etc. Hagerty products have been the nicest to use.
August 20, 2022
Reply from Hagerty
We thank you for your positive feedback. This is very important to us and we are grateful you took the time to share.
Do not hesitate to contact us if necessary.
Best regards,
The Hagerty Team
Best product ever
August 13, 2022
Reply from Hagerty
We thank you for your positive feedback. This is very important to us and we are grateful you took the time to share.
Do not hesitate to contact us if necessary.
Regards,
The Hagerty Team
Reply from Hagerty
We thank you for your positive feedback. This is very important to us and we are grateful you took the time to share.
Do not hesitate to contact us if necessary.
Regards,
The Hagerty Team
Misleading
Misleading. The website is in Norwegian language and shows prices in NOK. There is no mention of import taxes.
But order is send from France and thus I needed to pay import taxes. Tax ( with handling charges etc) was almost same as product price.
When contacted customer service; they asked me to read a clause nicely hidden in terms and conditions that I am treated as importer and will pay import taxes.
First and last buy.
August 12, 2022
Reply from Hagerty
Dear Neha. Thank you for your point of view. We are sorry for the bad experience you had. However, we do not hide anything and we do handle everything according to rules and law. Norway is a somewhat difficult country to deliver to, since the country has very strict, different and complicated custom rules compared to other countries. We, as a company, must follow the custom rules and thus, unfortunately, have to charge import taxes. We understand that it is annoying for you as a customer as it is to us. In future we suggest, that you purchase Hagerty locally in order to avoid these taxes. Kind regards from the Hagerty Team - Scandinavia.
Simple and quick to use
Simple and quick to use and very effective, I wouldn't use any other cleaner for my silver jewelry
July 26, 2022
Unprompted review
Reply from Hagerty
Hi Peter,
We thank you for your positive feedback. This is very important to us and we are grateful you took the time to share your opinion.
Do not hesitate to contact us if necessary.
Best regards,
The Hagerty Team
I have used this product for years and…
I have used this product for years and am very happy with it. Polishing silver can be quite arduous but with Hagerty’s it’s a breeze.
July 18, 2022
Reply from Hagerty
Dear Anna,
We thank you for your positive feedback. This is very important to us and we are grateful you took the time to share.
Do not hesitate to contact us if necessary.
Regards,
The Hagerty Team
Shiny as new 👍
I purchased a stainless steel watch cloth for my twenty year old Omega Seamaster, got to say it removed more dirt than I thought was on it. It now looks like new 👍
July 13, 2022
Unprompted review
Reply from Hagerty
Dear Barry,
We are so pleased to receive such a glowing review. Thank you very much for sharing that with us. Hopefully we can keep your Omega pristine for the future.
We remain at your entire disposal.
Kind regards
Hagerty Team
I use Hagerty polish on ALL of my…
I use Hagerty polish on ALL of my jewelry as a means to giving it a BRAND NEW appearance; it never fails! A very satisfied customer, no other product comes even close.
July 12, 2022
Unprompted review
Reply from Hagerty
Hello,
We thank you for this great feedback ! Happy to read that ourSilver Polish meets you needs.
We stay at your disposal if necessary.
Best regards,
The Hagerty Team
Reply from Hagerty
Dear William,
We thank you for your positive feedback. This is very important to us and we are grateful you took the time to share.
Do not hesitate to contact us if necessary.
Regards,
The Hagerty Team
I am sorry i cannot answer because…stolen
I am sorry i cannot answer because sombody stole thé product in my flat
I am furieuse
Thanks
June 10, 2022
Reply from Hagerty
Dear Emma,
We are sorry to read that your parcel has been stolen in your building. Unfortunately, this is the responsibility of the Post Office, we advise you to deal with this incident with LaPoste.fr.
Thank you for your understanding.
Best regards,
The Hagerty Team
Reply from Hagerty
Dear Vittorio,
The Hagerty team thank you for your positive feedback. This feedback is very important to us and we are grateful you took the time and trouble to share.
We are pleased to read that you happy with the product you ordered.
Do not hesitate to contact us if necessary.
Regards,
The Hagerty Team
Sorry Sam Sorry Sam Sorry Sam.
April 17, 2022
Reply from Hagerty
Dear Tore,
Thank you for your review.
We are sorry to read that the Anti-Static Duster did not work as expected.
Could you please explain what disappointed you to the following email address: hagerty@hagerty.world. We would be glad to find a solution together and to help you.
Best regards.
The Hagerty team
I did not received shipment on time
April 15, 2022
Reply from Hagerty
Dear Audrius,
Thank you for taking the time to write a comment.
We are sorry to keep you waiting. As exchanged by e-mail, we have informed the logistics service of the new delivery address. We hope that the package will reach you soon.
We remain at your disposal for any questions you may have and thank you in advance for your patience.
Best regards.
The Hagerty Team
Reply from Hagerty
Tak for din anmeldelse Christina. Det glæder os, at du er tilfreds med vores produkter :o)!
Reply from Hagerty
Dear Mauge,
The Hagerty team thank you for your positive feedback!
Do not hesitate to contact us if necessary.
With best regards,
The Hagerty Team
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