If i can give them half of 1 star I will gladly give it. They are very deceitful, they don’t deliver good job. They use fake hair to cover your alopecia instead of providing solutions to grow your own... See more
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See what reviewers are saying
DONT DO IT! Everyone knows that Minoxidil is a very temporary solution to hair loss. Stop taking it and you lose everything that you gained. I SPECIFICALLY said I wasn’t interested in Minoxidal dur... See more
I have been using Hairclub Burlington Canada for almost 8 months now, and I see a significant improvement overall in my hair and scalp. My stylist Zara Ballnour goes above and beyond. She is one of th... See more
My experience based on nearly 30 years of being an HCM member has been positive and satisfactory. I have seen countless people come and go and I can honestly say that all of them have been wonderful... See more
Company details
Written by the company
For more than 40 years, our hair loss experts have helped over half-a-million clients regrow, replace and restore their hair. No matter what stage of loss you’re experiencing, we’re here to help personalize a solution for you.
Contact info
1499 W. Palmetto Park Road, Suite 300, 33486, Boca Raton, United States
- 888-498-6685
- customerservice@mail.hairclub.com
- hairclub.com
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I like keeping my hair on instead of…
I like keeping my hair on instead of taking it off and on like a wig. To me it is a quick weave where you leave the hair on. the only thing taking the hair off hurts really bad, and the itching is sometimes unbearable. but I like my style and color of my hair. I like the professional and knowledgeable stylist that I have she is very very good.

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Great service
Great service. Creative hair professionals! I enjoyed visiting hairdressers Mahogany for two years and now Christine . Both are gracious and totally accommodating. Everyone in the office is so welcoming as well.

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The last hair style I got my…
The last hair style I got my hairdresser mutulated my matrix

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Fort Myers Client
I have been a client with the Fort Myers office for eight years. Have seen many changes throughout the years. The Manager Theresa is the best Manager Ft Myers has ever had, caring and professional. My main stylist Robin Enrico is great. Robin truly cares about her clients needs and goes out of her way for you. Stylists Danielle and Terry are great stylists also. Reagan is always helpful with your appointment needs.

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Kevin is always amazing
Kevin is always amazing! He’s professional and yet friendly so I always feel very comfortable. That’s really important.
I’d never want to change him.
The newer staff is delightful also. 👍🏼
Thank you

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I love having my hair done hair club
I love having my hair done , the staff is Exceptional, polite and friendly. Keep making customers happy. Location on Madison Ave New York

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Like usual excellent and professional…
Like usual excellent and professional service on Montreal Canada

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Joey styles
Joey is my stylist. He’s always happy to see me And he always does a great job. If I need him to cut one little piece or do something slightly different he’s on it. If I need to change dates of my haircuts he is always trying to accommodate me which is a great thing in a hairdresser. The folks greeting me at intake or also very kind and helpful. Susanna is wonderful and always has been. Thank you Hair club.

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Always the best people anywhere to work…
Always the best people anywhere to work with. Professional, friendly and awesome.

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Sick and tired of waiting for a new…
Sick and tired of waiting for a new hair piece to arrive. Its been about eight months.

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Hair loss issues? This HairClub will help you!
I have been a client of the HairClub since May of 2021. When sudden hair loss started to develop at a fairly rapid pace, I decided to set up a meeting at this location to discuss my options. While I left the meeting unsure of the decision I had just made, my mind is completely sure now that I made the right decision to join the HairClub. In a few short months my hair is coming back and I couldn't be happier! Every employee I use at this location is well educated about hair loss and how to help fix the issue. They are also honest, understanding, and compassionate. I would recommend this HairClub location to anyone!

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I just became a member this year at the…
I just became a member this year at the Ft Worth location. Tan, Sherry, Petra, Coco, Amanda and Joni are extremely professional and always encouraging. I leave each visit feeling truly like a valued client as well as an individual.

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Hi I am very pleased with Hair Club
Hi I am very pleased with Hair Club. I am very happy with everything.

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We have always been completely happy…
We have always been completely happy with all the services we have received from our Hair Club stylists in Pickering, Ont. They are attentive, personable and make sure you leave with a smile.

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Grateful
Came to HairClub 5 years ago in tears. Thinking nothing could be done. What they do,really works! I have all my hair back and I couldn't be happier. The staff was very kind, caring and understanding. They go out of their way to make sure you're happy.
I highly recommend them.

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declining of customer service
Hair Club-
I know we are living in tough times with the breakout of COVID. However, enough is enough. It is obvious upper management cares nothing of their hair stylists and frontline workers. The turnover with the employees is ridiculous. The Austin location has gone though at least 10 employees since the start of the pandemic. I have heard everyone of them complain that MGT has not worked with them at all. Consequently, experienced stylists are gone. Austin currently has 2 hair stylists after 2 more left last week. I am a Diamond member and Hair Club cannot meet their contractual promises. I can't even get an appt. to replace my hair, let alone hairline adjustments. I do those myself now. I try to go in just every 3 weeks so I am not too much of a burden. However, now Hair Club can't even maintain their contractual obligations. I am owed new hair every 6 weeks. I was told it will be at least 7 weeks before my current one can be replaced. Why do I pay 559.00 monthly if you can't keep hair on my head.? It also makes for very uncomfortable appointments when the staff is obviously miserable. The quality of service has been on a constant decline. Now, you are failing your contract. This is obviously a lack of understanding or caring with upper MGT. Shame on you HC.
Mark B.

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The service and flexibility are the…best!
The service and flexibility are the reason I am still a member. My stylist is creative and “the best!” I have been a member since 1988 and thought Nicole, my stylist in California, could not be beat. I was wrong. Katherine “Kat” now is #1!

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I enjoy coming in every week without…
I enjoy coming in every week without hesitation but because of the stylist I have it makes it more enjoyable.

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