Hairmetoo Reviews 183

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

I am still getting emails from this company asking me to delete my reviews in order to actually get my refund. They have now tried to manually say that my reviews are not genuine. I once more... See more

Rated 5 out of 5 stars

Good day. I'm here to give a good feedback regarding with my concerns in this online shop. Thank you to Mr. Marshall for helping me resolving my issues he is very convenient and very helpful. Very sat... See more

Rated 5 out of 5 stars

I really liked the site. It has a lot of useful tips on choosing shampoos, masks and oils. Many new products are available. There is also a credit limit that can be used, accumulated or temporarily no... See more

Rated 4 out of 5 stars

Good support team with fast responses. However I did try and cancel my account and then got an email saying I was still being charged and had to re-do the cancellation process.


Contact info

3.9

Great

TrustScore 4 out of 5

183 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Overview of my awful experience with this scamming company

I am still getting emails from this company asking me to delete my reviews in order to actually get my refund. They have now tried to manually say that my reviews are not genuine.

I once more will say the following.
1. I never willingly subscribed to hairmetoo.com
2. They charged me for their service and tried to shove a 70 dollar weekly subscription I did not asked for down my throat
3. They told me that the unsubscribing process would take multiple weeks and I might get charged anyways while I waited
4. They asked for a 5 star review in order to get my refund
5. When I made a genuine review they instead said that in order to get my refund I needed to delete my review
6. They tried to claim that my reviews were not genuine. Its been over a month and I still have not received my money back even though they have claimed time and time again that they have already sent the refund and it's just "being processed"

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

I really liked the site

I really liked the site. It has a lot of useful tips on choosing shampoos, masks and oils. Many new products are available. There is also a credit limit that can be used, accumulated or temporarily not used. Very attentive staff, who are always ready to help and advise. I recommend this site.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

The customer service is very efficient

The customer service(KNOBBY) is very efficient, actually I was mislead by an ads through DARAZ in my country as promoted a S24 PHONE, I don't know how I had connected to the website hairmetoo. And the payment 2 + 9.43 + 8 doller had been deducted from my account, I was totally upset and chat with them. They said they will refund the total money within 7-10 days. I feel happy and appreciate their service as they understood my problem. Thank you and I trust my money will be refunded ASAP.

June 24, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

Be careful, this is a SCAM. I paid 'postage' for a supposed Lindt Chocolate 'gift'. It turned out to be a way to get my card details and that these scammers signed me up for an auto repeating subscriptuin of €35 every two weeks. When I complained and cancelled a subscriotion I did not sign up for, their "escalation manager" wrote to me offering to refund my payment IF I LEFT A 5 STAR REVIEW on Trustpilot saying that I had excellent service and the issue was resolved. That I'm not prepared to do. I'd rather wave goodbye to the 'postage' I paid. I was SCAMMED and you will be too if you accept a 'prize' and leave your card details for 'postage' with these scammers.

June 5, 2025
Unprompted review

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