HairviviReviews 

Super quick delivery to Australia. Amazing quality wig both the hair and cap construction. Very comfortable to wear, I am super happy with my purchase and highly recommend.

I have three wigs for this company and I love everything about them. The wigs looks like they are growing from my scalp. So many compliments and I appreciate receiving the same quality hair as the influences unlike with other companies. Best wigs on the market.

Great wigs!

I love this Jacinda wig! It looks great every day and is very soft. I only use my fingers to apply products and styles. There is very little shedding. overall its a good unit for a good price also it arrived sooner than the expected delivery date! I will definitely buy this wig again.

After conducting extensive online research and reviewing numerous positive testimonials, I decided to purchase a wig from HairVivi. The reviews, product descriptions, and promotional images created clear expectations regarding quality and craftsmanship. Prior to placing my order, I contacted the company by email to raise specific concerns, and I was reassured that the product would meet the advertised standards.

I have now worn the wig three times. It has been handled with care at all times, brushed gently from the ends upward to prevent damage, and maintained according to standard care guidelines. Despite this, after only the second wear the hair became noticeably frizzy and developed multiple split and broken ends. In addition, the hairline appears artificial, the knots do not seem properly bleached, the middle part looks unnatural, and the overall construction feels bulky.

Given the premium price point and the representations made by the brand, it is reasonable for a consumer to expect a product that corresponds with those claims and demonstrates durability beyond minimal use. In my experience, the item received does not meet those expectations.

I have contacted the company to seek a resolution. In line with standard consumer protection principles regarding product quality and conformity, I believe a refund is warranted. I hope the company will address this matter promptly and in good faith.

My professional experience with this company has been nothing short of exceptional. Having purchased hair from them on four separate occasions, I was particularly impressed by their precision; each time I requested a side part, it was executed perfectly. Furthermore, the delivery is consistently prompt, and the packaging is superb. The quality of their merchandise is truly worth the investment, as they have delivered flawless results with every order. Awesome job, Hairvivi!

I have evaluated three different models: Sophia, Vivian, and Bonnie. As size S is too small and size M is too large, I found it impossible to achieve a proper fit. Despite using a wig cap and a velvet grip band, the wig remains unstable and does not feel secure. In my opinion, the 'glueless' designation is inaccurate if one intends to move the hair back from the face.

​The parting is unnaturally wide due to excessive over-plucking, and there is a significant amount of 'return hair' (short flyaways) protruding from the crown. Furthermore, the hair quality is disappointing as it fails to retain any styling. I also found that the lace does not melt into the skin; it remains clearly visible along the hairline and the parting. Despite attempting various professional techniques, a natural appearance could not be achieved.

​Additionally, after only one month of use, a bald patch appeared near the fringe area. Given these issues with construction and longevity, I cannot categorize this as a high-quality product. If you prioritize a natural aesthetic and durability, I would not recommend Hairvivi.

Not bad for the price. I really like the Victoria wig silky look and the length is natural. I will def be buying again! Thank you!!

Amazing wig they literally Mets right into my skin tone. I got a 20 inch in honey skin tone and it is to die for I get so many compliments people cannot even tell I’m wearing a wig! 10/10

Hairvivi has the best costume wigs and fast delivery and the best wig i ever worn.

I have had unsatisfactory results with this company before, but to their defence, customer services had done their best to resolve the issue. Hence why I made a subsequent purchase. I recently ordered the Elena wig. The marketing information around the wig is limited. For instance the hair type is listed only as being 100% virgin remy. All the photographs and promotional videos on hair hairvivi and YouTube show the wig as being primarily straight, with a very loose barrel curl added upon styling. The wig arrived true to form and I had been shown a photograph of the style and colour before shipping. However, what was not communicated on the hairvivi website or YouTube is that the Elena wig is essentially a body wave wig that has been temporarily styled to appear straight in the photographs. The hair curls beautifully and can be styled straight or loosely curled. If you’re happy to waste an hour of your day every day for 30 mins of wear. As if there is any moisture in the air outdoors or if the weather is slightly humid then the hair reverts immediately to a hideous, wavy, undifferentiated frizz. A wornan my age has no business wearing a wig with a replica mermaid wave. Of course you don’t know the quality of the wig until you have wore it outdoors and it has been tested against the natural elements of environment. What is looks like in direct sunlight, how it holds a curl and more importantly how well it can remain unaffected by light moisture in the air. I reached out to the company and was the subject of various insults. The later being the company would offer a $30 voucher on account of my mood. My mood being to simply point out having being misled about a product and there being nothing online to accurately inform my purchasing choice at the time. Simply advertise the wig correctly and inform people that the wig they are purchasing underneath the manipulation of styling, is more hot yoga than high society.
*Edit due to Hairvivi response*
First of all, you are exposing yourselves publicly to be a company that has persistently failed to deliver on the standards promised according to your website and customer reviews. Complaints of any kind are legally useless without valid evidence of consumer rights violations or product misrepresentation.
If I remember correctly, according to my photo library, one of the wigs you had shipped out to me was missing a whole hairline around the right side of the forehead and temple. Let’s not then play like you did me any kind goodwill by resolving the issue with me fairly. Shall we also explain more publicly how the refund came about? I was told that I could have a refund if I removed my bad review from trust pilot. Something I will not be doing this time, refund or not. I will not be complicit in deceiving consumers and falsifying reviews. How could anybody be wearing a wig outdoors for three weeks and not have cut the lace? The problem with the quality of this wig had had only come to light following wig being worn outdoors and coming up against moisture in the air. All very well if you live in warm and dry climate but it certainty will not suffice in the UK. Hence, your wig is not fit for purpose. Of course, this wouldn’t be an issue of being misinformed had the product information around the wig had expressed this was a Rick James replica.
Although you will be looking less super and way more freak.

cannot say enough good things about this company! fast shipping. unbelievable quality. this was my first wig i’ve get purchased and the confidence it has given me is priceless! i purchased the catherine 20” 10/10!

So, I am from Greece. Alo has been an issue for me for 13 years now because wigs with human hair cost a lot here. It's called monopoly and I don't mean the board game! This year I started looking outside Europe and I found Hairvivi. After some searching on Tik Tok and Instagram, I made the big decision. The prices are unprecedented considering that I bought very long and extremely dense hair. From the very beginning in the emails I had instant support and guidance albeit the huge time difference. Next , the delivery:Extremely fast. Then came the unboxing. Guys, everything is exactly as I ordered . And having been a woman with alo for years , I know what to look for and what to look out for in a wig. I have to be exposed to people daily , due to my work , and I have to say that won't feel anxious or concerned anymore. The quality of the hair , the upper part which looks 100 % natural , and even the sideburns that are important in a wig are exquisite and made with care and detail.
So now my only worry is how to wear my hair tomorrow, and what to wear ! 😁
Thank you guys for everything and can't wait for another new look in some months from now . Hugs and kisses from Thessaloniki, Greece. 💜💜💜💜💜
Sophia

After my review, hairvivi contacted me and they really made amends, i would continuing buying from them. They gave me great haircare advice too.

Crystiana Blonde
Wig With Dark Roots Glueless Wig - 14"
Cappuccino
UPDATE RESPONSE 🌟
I got your email. It is incredibly insulting to accuse me of doing anything to damage the wig or that it’s my fault. This frizzed up immediately and I sent photos to customer service 2 DAYS (2 DAYS) after receiving showing you that it was defective frizzy and dry upon arrival. Check your emails for dates and photos. If that isn’t verification enough,nothing is. I gave you every opportunity to exchange or refund, etc. You suggested serum or anti frizz so I tried it. You suggested wash & condition. I did and it’s still the same LOW quality hair frizzy, dry, damaged, puffy and true quality revealed itself within the first 2 weeks. This is the very definition of a LOW QUALITY product and false advertising.
High quality hair won’t do this and lasts way beyond 1-2 weeks. And you want me to send it back at my expense so you can evaluate and take up to 2 months to decide if you want to offer me a partial refund? No, thank you. Not reasonable. Hope this honest review helps other customers make an informed decision about their purchases and how the company choose to deal with defective products. Thank you.
Orginal review
“I wore this about 2-3 weeks washed it once high quality product & purchased expensive anti frizz. Honesty it’s low quality and just looks dry, damaged, puffy & frizzy and nothing will change that I wasted my money on a wig I won’t wear.”
Upon arrival this looked beautiful. 2 days later I was wearing it and it got little damp and it frizzed up a little like the kind of hair that dries with a wave, no big deal. Over a week wearing it, it puffed up a little more and became more and more puffy and fizzy appearing dry and or damaged.. 😔
I had contacted Hairvivi immediately the very first week with PHOTOS asking for exchange, replacement or refund etc. But obviously the lace was cut and they wouldn’t so they offered me a coupon towards another one. They suggested THIS (dry damaged hair) was high quality hair just this hair type was Ukraine unlike the Honey option that is Brazilian and I should use some hair serums so I did.
I decided to keep giving them a chance - I purchased another one from them with the HONEY lace and the two are completely different and second one ALICE is excellent quality so I will write a separate review for that but it proved they wouldn’t replace the damaged one even if I stayed their customer.
For me it’s 50/50. No matter what type of hair is used, HIGH quality would last a year and would not look this way with wearing after a few days or 2 weeks. High quality would respond to anti frizz or serums and it looks awful and I sent PHOTOS but so what? I didn’t damage it. In the end, HAIRVIVI didn’t stand by their product although they did reply politely. I GAVE THEM EVERY OPPORTUNITY TO MAKE IT RIGHT to replace the damaged hair and even purchased a 2nd wig. So if it’s good then great but if they send a damaged you are stuck with it. THEIR site wouldn’t allow me to attach images.

Back again!!
These wigs have literally changed my life!
Glueless is not even the word, they’re magical! I get so many comments on my hair and people are so shocked when I tell them it’s a wig!
Don’t hesitate, get the wig.

Very good quality glueless lace wig, Do not have to make any adjustments, just cut the lace and ready to use. Thank you hairvivi

This is my first ever short wig. I look fantabulous in my wig! Thank you so much for the good wig!!

I had an amazing customer service experience before even getting the wig. I missed part of my delivery address. My apartment building uses a different delivery service and they were able to update the information quickly. The chat on the website is pretty delayed, probably due to time differences. But I was able to get an email address which was much quicker responses. The estimated delivery window kept changing but still made it to me fast! I was given an extra gift with my wig which was so nice of them to add!

Now for the WIG! Just from pulling it out of the cute packaging I could tell it was amazing quality and the hairline was going to be realistic. A lot of reviews talked about the smell so I was curious to find out what it smelled like and I agree, there is such a nice smell to it which is a surprise for a wig. I ordered the Catherine 16” & Honey. I have issues with wigs not fitting me right and looking way too bulky because my head is smaller. I only pulled my hair back and quickly put the wig on for the review. But just doing that, I could tell that it fits so much better than other wigs I’ve worn of all kinds of qualities. I work in the film industry and need wigs and this is going to be the best wig in my collection and help me get even more jobs! So excited to wear this on set.

Adding photos of the wig in sunlight and without and my actual hair to compare. I have not cut my lace yet, so you can see where the lace will need to be cut. This is straight out of the box!

I am truly very happy with my wig. The quality is amazing, the hair feels soft and natural, and it looks beautiful once worn.
I would also like to highlight the professionalism and reactivity of the team. They were very responsive, attentive, and helpful throughout the whole process, which really made me feel reassured.
The delivery to Paris was very fast as well. Overall, a great experience from start to finish. I highly recommend Hairvivi.