HairviviReviews 

1,177
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the wigs, noting the natural appearance, soft texture, and durability of the hair. Many people appreciate the realistic lace, pre-plucked hairlines, and bleached knots, which contribute to an effortless, ready-to-wear experience right out of the box. The customer service is frequently highlighted as responsive, helpful, and dedicated to ensuring customer satisfaction. However, some customers also noted issues with product consistency, such as wigs not retaining their advertised texture after washing or appearing thinner than expected. A few other people also felt that the lace quality was sometimes poor, not matching skin tones or tearing easily, which impacted the natural look and overall value.

What people talk about most

Product

Clients share positive opinions on product quality, often describing the hair as soft, silky, natural, and... See more

Quality

Customers consistently note positive experiences with quality, praising the hair as a "total dream" that is... See more

Customer service

People report positive experiences with customer service, highlighting its helpfulness, politeness, and... See more

Price

Customers had ambiguous experiences with price, with many reviewers expressing satisfaction with the... See more

Order

Reviewers express satisfaction with the ordering process, often highlighting the ease of placing orders and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As usual Hairvivi exceeded my expectations in Quality, Price and Services ♥️♥️♥️ This is my 4th wig from.HV and honestly, I will never look back to other brands. I strongly recommended ..I have Rochel... See more

Company replied

Rated 5 out of 5 stars

Gorgeous high quality wigs in beautiful color schemes! I'm so happy with Hairvivi's soft hair, ultra realistic lace top wigs with no visible knots. Wonderful customer service that is always happy to a... See more

Company replied

Rated 5 out of 5 stars

Hairvivi sells the most beautiful lace front glueless wigs I've ever worn. Due to alopecia, I've been wearing wigs for over 10 years and have tried dozens of companies. Finally, I discovered Hairviv... See more

Company replied

Rated 5 out of 5 stars

OMG!!! I recently purchased the Jacinda Brown Wig – 180% Density, Glueless, 16-inch in Small Cappuccino (+5BD) from Hairvivi, and I couldn’t be happier! The hair is soft, beautiful, and exactly what I... See more

Company replied


Company details

  1. Wig Shop

Written by the company

Hairvivi Specializes in Pre-Plucked and Pre-Bleached Lace Front Wigs & Full Lace Wigs that Can Be Worn Straight Out Box. Shop Lace Wigs With the Most Realistic and Natural Looking. Free Express Shipping Worldwide.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(1,177)

123 reviews in the last 12 months

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Rated 5 out of 5 stars

I’ve been wearing a Hairvivi wig for a…

I’ve been wearing a Hairvivi wig for a while now, and overall I’m quite impressed with the quality. The lace is thin and breathable, and the pre-plucked hairline looks very natural right out of the box. With minimal customization, the wig melts well into the skin, especially around the hairline.
Hairvivi wigs are a great option if you’re looking for a premium, natural-looking wig that’s comfortable and durable.

December 15, 2025
Unprompted review
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Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 1 out of 5 stars

The wig quality dropped

The wig is pretty, I bought Victoria. I have been purchasing this wig since 2019, but the density has dropped significantly. It was very scanty and I thought it was just 1 from a bad batch. But then my daughter purchased a wig and had the same problem - so it appears that the company is using less hair but charging more than the usual. I will not be purchasing again from this platform - as I have found a US brand same quality and consistent density. I only purchase from HairViVi because I have been purchasing this 1 specific wig for years. So if you are noticing the same issue ppl, you are not delusional - the hair is VISIBLY less, it’s thinner, it’s lighter. No longer worth the money.

November 29, 2025
Unprompted review
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Reply from Hairvivi

Hi,
This is Hairvivi customer service. Really sorry for your unhappy shopping mood. No worries, as long as the lace is intact, you can return it for free within 30 days.
About the density, the Victoria wig is 160% density all the time, which is not too thin or too thick. Every wig will be weighed several times before shipping to make sure the density is no problem.
But as you said, you are our loyal customer, and we cherish your feedback. Kindly give us your order number and some details of the problem via email (service@hairvivi.com), and then we will help you check the problem and solve it for you asap.
Sorry for any inconvenience caused
Hairvivi Team

Rated 5 out of 5 stars

Worth every penny

Worth every penny! I love everything about this company! Here's the scoop on the hair: the stylist does an incredible job with the coloring; it looks so natural, unlike the orangey, doll-like color that you see with most wig companies. The hair is soft, manageable, and true to length. While it is a bit expensive, the quality ensures that the hair will last. I deducted one star because I believe they could improve the hairline. Most wig companies today do an excellent job of making the hairline look natural, so considering the price I paid for my wigs, I shouldn't have to pluck the hairline myself.

I have purchased three wigs from this company in less than six months. Other wig companies offer beautiful wigs for less, but what keeps me coming back to HairVivi is their range of three different cap sizes. I appreciate that they cater to different head sizes. I dislike it when wig companies attach an elastic band to their wigs; it makes them bulky in the back, uncomfortable for glasses wearers, and creates an odd fit.

HairVivi offers various cap sizes for all their wigs, allowing me to choose the right fit for my 21-inch head. I love this company, and I believe more wig companies should take a cue from them and start accommodating all head sizes.

Thank you, HairVivi!

Update:

I just purchased my sixth wig from HairVivi, and I cannot express enough how impressed I am with the care, attention to detail, quality, coloring, and customer service this company provides! I rated them 4 stars because of the hairline. Still, after buying a wig from a different company and being disappointed by all the glowing reviews that misled me, I truly appreciate HairVivi even more. The other wig I received was so poor quality I could have made it myself, and I don't even know the first thing about wig-making.

Thank you, HairVivi, for caring enough about your customers to create high-quality wigs!

September 12, 2025
Unprompted review
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Reply from Hairvivi

Hi,
First of all, thank you very much for your continued support and patronage. This will motivate us to continuously improve our quality and service, and we will continue to provide you with the best products and services. Secondly, thank you for your suggestion regarding our hairline. We will continue to make improvements. If you have any questions about your hairline, please contact our customer service department. We will do our best to help you resolve them, so please don't worry. Thank you again

Rated 5 out of 5 stars

Customer Service is always first to me…

Customer Service is always first to me how they respond and how fast the product gets delivered . they get five stars for this. I simply asked for a few switches and they managed to do everything that I asked . My second wig was nothing but the best as well. My mother fell in love with it. I asked her just switched the part from the left side to the right side and they did just that with no problem. I love the service. The hair smells great. And it feels really good. The quality of the hair is amazing. I don’t mind spending this amount of money a wig especially when it looks too quality.I’m definitely definitely definitely going back.

December 9, 2025
Unprompted review
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Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

I order Catherine and she was…

I order Catherine and she was absolutely stunning. I have been wearing wigs for 7 yrs and thos was the first wig that made my jaw drop because she is flawless. The hairline is so realistic. It only took a few days to get her. I have had sooo many compliments. I do believe she will be my permanent wig that I continue to reorder! Very satisfied is an understatement!

November 21, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Amazing!

Amazing!! Great quality, very beautiful wig, the wig density is perfect. Stunning coloring as well. No styling required. It's ready to wear straight out the box! You'll get value for your money. I think this purchase is money well spent!

December 5, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Quality Quality Quantity

I just received this wig and I’m beyond impressed! The shine is gorgeous, the quality is top‑tier, and it arrived so quickly. It has a fresh, pleasant scent, and it’s truly ready to wear right out of the box. The construction feels durable, the hair moves naturally, and it’s giving me confidence with every style. This company is definitely a winner prices are not average however, the quality is exceptional.I’ll be purchasing again… and again… and again!

December 3, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

“It is one of the best.”


“The only wig that no one can tell you’re wearing.”

November 30, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

BEST wig company out there

I waited for almost a year to order from Hairvivi because the wigs were on the more pricey side. I caved in and finally got not one but two Hairvivi wigs. I love both of them so much. I’ve never got this many compliments on my units before. They are great quality and the coloring is what you see. Can’t wait to order from them again.

November 1, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Excellent Quality & Outstanding Customer Care

My wife recently needed her first wig, something we delayed for a long time as we tried different ways to cover her hair loss. Eventually, it became clear that we needed a long-term solution. A friend recommended Hairvivi, and after seeing and trying the wigs, we felt confident ordering from them.

We were unsure whether the Cappuccino shade would match her darker complexion, but it ended up being exactly the right choice. The wig arrived beautifully presented in a luxurious box, and it suits her perfectly — we couldn’t be happier.

The delivery for the Cappuccino color took slightly longer, but the support team explained the reason with great professionalism. Their communication was fast, friendly, and genuinely caring. You can clearly see they put customers first, which is becoming rare these days.

We are extremely satisfied with both the product and the service. Highly recommended!

November 26, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

OMG!!

OMG!!! I recently purchased the Jacinda Brown Wig – 180% Density, Glueless, 16-inch in Small Cappuccino (+5BD) from Hairvivi, and I couldn’t be happier! The hair is soft, beautiful, and exactly what I expected—especially for my first wig. The quality is amazing right out of the box, the color is gorgeous, and the glueless fit makes it super easy to wear. I’m really impressed with how natural it looks and how comfortable it feels. Definitely worth it—Hairvivi did not disappoint!

November 24, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

❤️❤️👌the best.

Best experience ever, and the quality of hair is amazing ❤️👌

November 25, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

These Wigs EAT

Hairvivi’s wigs absolutely eat. The hair is so soft, the lace gives skin, knots what knots? I didn’t think it was possible to find this high quality a wig at this price point but I was wrong. Not to mention that shipping is super fast. I’ve ordered two wigs now and already have my next one picked out. Hairvivi knows their stuff, I would recommend this to anyone and already have - I gush about them when people ask me where my wigs are from (after I tell them it’s a wig, because they’re that good people don’t even realize).

November 17, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

This is my first ever short wig

This is my first ever short wig. I look fantabulous in my wig! Thank you so much for the good wig!!

November 15, 2025
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

Love my Montahna unit everything comes…

Love my Montahna unit everything comes done I just need to cut lace adjust it and use my hot comb! You really should invest in this wig! It's silky soft and smells good. The bleached knots were perfect, the only bad was I need to buy a small cap next time it still works because if the elastic band and Combs. Thank you so much Hair Vivi

November 14, 2025
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

I FELL IN LOVE…

I have been a loyal customer to Hairvivi for over 7 years now I would say. I have never been disappointed with any of the units I purchased with my own money.

My latest purchase was the most popular coloured unit called Catherine and Jacinda. I wanted to try something new as I normally go for the black units.

When I tell you, these two units were the most beautiful colouring job I’ve ever seen on the wig. It was done to perfection.

The quality of their hair was not dry or brittle due to the colouring , it was styled, the knots bleached, pre-plucked and true to length. I fell in LOVE!

So damn beautiful and money well spent!

Ladies if you if you’re looking to purchase any units or a unit with highlights or balayage do not hesitate I repeat do not hesitate.

You are going to be extremely happy. This is your confirmation to pull the plug and place that order you will not be disappointed.

November 13, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

I love my Rylee unit

I love my Rylee unit. One year on and still healthy looking and gets me loads of compliments. Customer service at Hairvivi is always on point too.

November 13, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

This wig is soo sleek and cute

This wig is soo sleek and cute! I got the wig + curtain bang.its perfect for me! 100% human hair, No shedding and no smell!! , the actual wig was a little too big for me being as though i have a small head but the adjustable straps made it fit better. So far so good! Cant wait to receive more!

August 20, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

The Alice wig is EVERYTHING

The Alice wig is EVERYTHING. The hair was soft, full, and smells good. The cap construction is on point, the knots were bleached, and the hairline was perfect. I could literally take this wig out of the box, cut the lace, lay it with some freeze spray real quick, and be out the door. And even better, the shipment came four days earlier than expected. I will definitely be buying all my wigs from HairVivi from now on!

September 24, 2025
Unprompted review
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

Rated 5 out of 5 stars

It’s an amazing wig

It’s an amazing wig — it truly saved me during my chemotherapy journey. I regained my confidence. Thank you so much! Hairvivi is such a professional and caring team. They supported me from the very first purchase to delivery and even afterward. The product itself is absolutely wonderful.

November 5, 2025
Hairvivi logo

Reply from Hairvivi

Hi,
Thanks for your review and we are so glad to hear that you are satisfied with the wig.
Your affirmation and encouragement give us more confidence to offer better service in the future.💕Hairvivi will try our best to do it better in the future!😄
Wish you all the best!
Hairvivi

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