Great price and you also get some incentive to bulk order or subscribe. The website is pretty good and the order process was straightforward. Fulfillment was handled perfectly, with no delays and... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Having tried several salt suppliers we found Halite Salts and found them to be very competitively priced. The order was dispatched very quickly and arrived promptly. There was an issue with the delive... See more
Company replied
This is the first time I used this company for water softener salt. Salt arrived a couple of days later in a cardboard box containing a standard plastic bag of salt. No punctured bags and easy to ha... See more
Company replied
Extremely fast delivery and very competitive prices. We have been buying block salt for over 10 years and this is easily the best experience. Haven’t used the salt yet and if it does what is says on t... See more
Company replied
Company details
Written by the company
Discover the ultimate solution for your water softening needs with our Halite Salt water softeners. Available in both block and tablet forms, our high-quality products guarantee superior results. Enjoy the convenience of UK-wide express or free delivery options, making it easier than ever to access the benefits of soft water. Experience unbeatable quality at an affordable price point.
Contact info
42 Wilbury Way, SG4 0AP, United Kingdom
- 020 3051 3859
- info@halitesalts.co.uk
- halitesalts.co.uk
4.5
Excellent
197 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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So glad the internet found you guys
So glad the internet found you guys! Product is well priced and delivered speedily.
Am very thankful!
October 28, 2024
Reply from Halite Salts
Thank you so much, Natalie! We're thrilled to hear that you found us and are pleased with our product and delivery speed. It's our pleasure to offer great quality at a fair price, and we’re so grateful for your support. Don’t hesitate to reach out if you ever need anything—happy to help
Delivery was on the day specified
Delivery was on the day specified, but for some reason was made by two separate drivers, a few hours apart. We were not warned that there would be two deliveries and could have caused difficulties.
October 28, 2024
Reply from Halite Salts
Thank you for your feedback, Anthony. We apologise for any inconvenience caused by the separate deliveries and lack of prior notice. We understand how important it is to have a smooth delivery experience, and we’re working with our delivery partners to improve communication and coordination. Please don’t hesitate to reach out if there’s anything more we can assist you with.
Halide soon put right a error which
Halide soon put right a error which
occurred with the delivery company.
October 25, 2024
Reply from Halite Salts
We're glad we could quickly resolve the delivery issue for you. At Halite Salts, we strive to provide excellent service, and we’re always here to help if there’s anything more we can do to ensure a smooth experience. Thanks again for choosing us!
Top class company
Fantastic company to deal with, great priced products and fast delivery
October 25, 2024
Reply from Halite Salts
Thank you for your fantastic feedback! We’re thrilled to hear that you’re pleased with our prices, delivery speed, and service. It’s always a pleasure to serve customers like you. Looking forward to your next order! 😊
Customer service
Prompt delivery, unfortunately some of the salt blocks were damaged in transit.
On contacting Halite Salt and showing the damaged blocks they promptly dispatched replacement blocks. Very satisfied with their customer service.
October 25, 2024
Reply from Halite Salts
Thank you for sharing your experience! We're sorry for the inconvenience caused by the damaged blocks but glad we could quickly make it right for you. It’s our priority to ensure you’re satisfied, and we appreciate your understanding. We look forward to serving you again soon! 😊
Well done Halite
Affordable salt and has worked well with Harvey’s water softener , will buy again so long as price is kept the same
August 29, 2024
Reply from Halite Salts
Thank you for your feedback! We're so pleased to hear that our salt is working well with your Harvey’s water softener. Keeping our products affordable while maintaining quality is a priority, and we’ll do our best to keep prices competitive. Looking forward to serving you again! 😊
Excellent communication & fantastic service
Excellent communication & fantastic service.
Highly recommended it.
October 4, 2024
Reply from Halite Salts
Hi Paula,
Thank you so much for your kind words! We’re thrilled that you were happy with our communication and service. Your recommendation means a lot to us, and we’re always here to assist with anything you need in the future.
Best regards,
The Halite Salts Team
Efficient and easy to do
September 25, 2024
Reply from Halite Salts
Hi Simon,
Thank you for your great review! We’re delighted to hear you found our service efficient and easy to use. We always aim to make the experience as smooth as possible for our customers.
If you ever need more products, we’ll be here to help.
Best regards,
The Halite Salts Team
Reply from Halite Salts
Thank you customer 3 for your kind words! We're thrilled to hear you found our product to be great value and that the delivery was quick.
Good price and quick delivery
September 2, 2024
Reply from Halite Salts
Thank you for your review! We're pleased Andrew to hear you were happy with both the price and the delivery speed. We aim to provide great value and efficient service, so it's wonderful to know we succeeded. If you need anything else, feel free to reach out!
Arrived in good time and found them to…
Arrived in good time and found them to be at a reasonable price too.
September 2, 2024
Reply from Halite Salts
Thank you Don for your review! We're glad to hear that your order arrived promptly and that you found our prices reasonable. We strive to provide great value and excellent service, so it's fantastic to know we met your expectations. If you need anything else in the future, we're here to help!
Reply from Halite Salts
Thank you for your wonderful feedback! We're delighted to hear that you were pleased with our pricing and efficient delivery.
Reply from Halite Salts
Thank you Stephen for your kind review! We're glad to hear that you were happy with both the price and the prompt delivery. We look forward to serving you again in the future!
Value for money
Super service no fuss & quick delivery will definitely use you again
September 2, 2024
Reply from Halite Salts
We're so pleased Trevor to hear that you found our service efficient and hassle-free, and that you're happy with the value we provide. We look forward to serving you again soon
value for money
August 30, 2024
Reply from Halite Salts
Thank you Maria for your review! We're delighted to hear that you found our products to be great value for money. Providing high-quality products at competitive prices is what we strive for, and your feedback is much appreciated.
Best price with excellent service
I recently ordered 30 bags of block salt from Halite Salts, who had the best price on the market. The salt was delivered in boxes, with 3 bags per box, meaning I needed 10 boxes in total. While the delivery was managed by DPD courier service, it was spaced out over three different drop-offs across three days. I received 3 boxes on the first day, 2 boxes on the second day, and on the third day, 2 boxes arrived in the morning and the remaining 3 in the evening.
Although the delivery schedule was a bit spread out, it wasn’t an issue for me as I had the week off work. However, this could be inconvenient for someone with a busier schedule. That said, the price was excellent, the service from Halite Salts was excellent, and overall, the delivery was okay.
If you’re looking for great prices and don’t mind a delivery spread out over a few days, I would highly recommend Halite Salts.
September 3, 2024
Unprompted review
Reply from Halite Salts
Thank you so much for your thoughtful and detailed review! We're thrilled to hear that you were pleased with our prices and service. We apologise for the staggered delivery and understand that it might not be ideal for everyone, but we're glad it didn't cause any inconvenience for you during this order.
Your recommendation means a lot to us, and we're always working to improve every aspect of our service, including delivery. We hope to serve you again soon!
Fantastic service
August 27, 2024
Reply from Halite Salts
Thank you Mark for the fantastic feedback! We're thrilled to hear that you're happy with our service. Your satisfaction is our top priority, and we truly appreciate your support.
We look forward to serving you again!
I RECENTLY GOT AN ORDER DELIVERED…
I RECENTLY GOT AN ORDER DELIVERED WRONG, WHEN I POINTED IT OUT ,NOT ONLY DID THEY DELIVER MY SHORTFALL ORDER BACK OUT TOO ME WITHIN 72 HOURS, BUT THEY ALSO GAVE ME FREE OF CHARGE A OTHER BOX OF SALT FOR MY INCONVENIENCE, I CALL THIS GREAT CUSTOMER SERVICE CARE EXPERIENCE, WELL DONE HALITE SALTS
August 30, 2024
Unprompted review
Reply from Halite Salts
Thank you so much Elizabeth for your kind review! We're truly sorry for the initial mix-up with your order, but we're delighted that we could resolve it swiftly and to your satisfaction. Your positive feedback means a lot to us, and we always aim to go the extra mile to ensure our customers are happy.
We look forward to serving you again soon!
Reply from Halite Salts
Thank you for the great review, Steve! We're thrilled to hear you were pleased with the price and rapid delivery. Your recommendation means a lot to us, and we hope to serve you again soon! 😊
Kept up to date of any delays and…
Kept up to date of any delays and delivered on time and professional and polite drivers
August 27, 2024
Reply from Halite Salts
Thank you for your kind review, Andrew! We’re glad to hear that you appreciated our communication and that the delivery was on time. It’s also great to know our drivers made a professional and polite impression. We look forward to serving you again soon! 😊
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