I am extremely satisfied with the repair carried out by John. The quality of the work was exceptional, and my car looks as good as new. Having the repair completed at home was an added convenience tha... See more
Hall Auto Cosmetic Repair Ltd
Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Things don't always go right but Hall Autos were determined to (successfully) fix the issue. Top marks for perseverance, owning the problem and for a quality repair.
A self inflicted scrape on the plastic bumper and black trim, can't even pretend to blame my partner as she doesnt drive! The repair tech turned up at the agreed time. Colour match on the repair is sp... See more
John was absolutely fantastic and did an amazing job on our VW Polo which had quite a few areas that needed repairing! The white colour was matched perfectly and all dents/scrapes were smoothed out. H... See more
Company details
Written by the company
Vehicle cosmetic and interior repair specialists. Other services include vehicle wrapping, alloy wheel refurbishment and vehicle detailing including full detail machine polishing and ceramic coatings. As well as services carried out from our unit, we offer both vehicle paint and interior repairs from a fully mobile van service throughout Staffordshire, Cheshire and parts of the North West.
Contact info
Unit 10 Newpark Business Park, Barker Street, ST5 7HT, Stoke on Trent, United Kingdom
- 01782 561425
- Info@hallautocosmeticrepair.co.uk
- hallautocosmeticrepair.co.uk
People also looked at
AVOID, NEED SHUTTING DOWN!
I would just like to start by saying i have never felt the need to give any company a bad review but this is warranted and i feel others need to be warned before giving them your car or money!
IF I COULD GIVE LESS THAN 1 STAR I WOULD!
These had my car for 13months.
It went in for a full respray to show standard.
Got it back and its shocking work, dents all over it, loads of areas not sprayed or very little paint in places, filler marks under the paint, panels not straight. I have all the pictures and videos of this.
Brand new parts covered in over spray to the point where they all need sand blasting and re-powder coating, a grands worth of brand new suspension covered.
I asked several times for him to have a look at it which he was to busy but did say he knew of the issues and would rectify when the car was built back up, which is not even possible!
Offered to send a smart repair bloke out to rectify the issues in 1 day which he then cancelled.
I was then advised by themselves that they couldnt get it to where it needed to be and i should take it else where to be completed,
Then said i should bring it back to him after him telling me that, which i declined!!! (who would go back after telling you that and seeing what has bin done in 13 months)
IT NEEDS DOING AGAIN FROM THE START!!!
Explained that i had several professionals look and quote to correct this work and all have stated it needs taking back to bare metal and startng again they will not touch it!
After plenty of messages they agreed to give me my money back in full and then changed there mind when it came to refunding offering me 75% reduction as they believed prior to the paint work the rest is good. (as a gesture of good will)
Uses every excuse under the sun!
Im back to square one!
Trading standards need to look into this company

Reply from Hall Auto Cosmetic Repair Ltd
Excellent repair undertaken
Excellent repair undertaken. The car is as good as new and you would never know there had been any damage.
Would highly recommend Hall Auto Cosmetic Repair

Reply from Hall Auto Cosmetic Repair Ltd
Repair to paint scratches on wing.
Punctual, professional and very precise in the preparation of my wing prior to applying the undercoat. meticulous masking up, my paint 'code' proved to be incorrect, but a phone call to MG solved the problem.
Very satisfied with the finish.
Cleaned drive before leaving
Would be happy to use again, but hope I never need to!!!!

Reply from Hall Auto Cosmetic Repair Ltd
Had a great repair carried out by…
Had a great repair carried out by Gavin, very friendly and skillfull guy.
Thoroughly recommend them

Reply from Hall Auto Cosmetic Repair Ltd
I would like to thank Tim and
I would like to thank Tim and
All team for the excellent work they have done on my Mercedes over the past week this included a repair to my front bumper, a full machine polish/ceramic coating and a full refurbishment to all four diamond cut alloys.
I’m chuffed to bits with the quality of the finish to my car.
I work away all week and they even collected my car from my place of work.
I would highly recommend the team at Hall Auto Cosmetics not only do they do a fantastic job but they are also very reasonably priced too.
If you are forces or a veteran you also 20% discount
Always good to support your local trade’s people

Reply from Hall Auto Cosmetic Repair Ltd
Bumper scuff repair
Liam called this afternoon to repair the scuff on my BMW's rear bumper.
He's done a first rate repair and paint job,it looks as good as new again.
Use Hall to do your paint repairs,you will not be dissapointed.
Quality work at a very good price. Very pleased indeed

Reply from Hall Auto Cosmetic Repair Ltd
Machine polish
Booked in for a machine polish and the results are amazing (dreaded black care as well). These guys fixed the errors of a previous job also. The managed to get out minor scratches so It’s prevented a respray and the car now looks like it’s left the showroom. Highly recommend!

Reply from Hall Auto Cosmetic Repair Ltd
Great service from start to finish!
Great service from start to finish!
Booked in over Facebook messenger and got in within the same week, day and half later and they were done - replaced panel as per my request and repaired a large scratch in rear quarter - to finish a nice machine polish to set the car off!

Reply from Hall Auto Cosmetic Repair Ltd
Great job
These guys did a great job and the service was excellent. Thank you.

Reply from Hall Auto Cosmetic Repair Ltd
Outstanding service & brilliant repair
Asked for Tims help in repairing front corner bumper and trim on my Range Rover Sport, together with a few wheel scuffs. First impressions count and the service via FB Messenger was excellent and straight forward, and when Kevin arrived in his immaculate van it just signposted quality. The repair itself is incredible, there is literally no evidence of the damage whatsoever, no overspray, perfect colour matching and all cleaned up neatly. Price was very reasonable and exactly what was quoted. Thoroughly recommended and if I need will certainly use Tim & Kevin again by choice. Thanks for a great job!

Reply from Hall Auto Cosmetic Repair Ltd
Superb job. Really pleased
From getting a quote to having the work completed the whole process was really easy. Tim was really prompt with replies to my initial enquiry and clear on my needs and matching the services they offer. Kevin was the technician that carried out the paint work on my car and the finish is excellent. Superb job. Really pleased. Would recommend. Also while settling up I realised they also do alloy wheel refurb too, I will certainly go back there again when I'm ready as the price seemed really reasonable.

Reply from Hall Auto Cosmetic Repair Ltd
Great service from start to finish
Great service from start to finish, alloys repaired on my 7 series and look as good as new! Can’t fault Tim and the team 👍🏻

Reply from Hall Auto Cosmetic Repair Ltd
Old classic sports car brought back to life!
Excellent second job carried out by Tim at Hall Auto Cosmetic Repair Ltd. Attention to detail is superb, keeping me informed every step of the way with texts, phone calls, and pictures.
Would not hesitate to recommend Tim to anyone no matter how small or big the job is.
Tim's work is first class, looking forward to returning to have the third part of my work completed.

Reply from Hall Auto Cosmetic Repair Ltd
A long drive but worthwhile for a quality repair.
I drove down from Cheshire for Tim to look at a shoddy repair on a newly purchased Q5 door, having previously been impressed by his mobile SMART repair on our rear bumper.
He offered a fair estimate but on starting work on fixing the old repair he discovered extensive door damage and rust. Tim sourced, repainted and replaced the whole door, the job only taking one working day longer than expected. Pictures of progress (and of the extent of the issues with the original repair) kept me up to date with progress - which was great.
I'd recommend Hall Auto Cosmetic Repair for their excellent service and quality work. Will definately make the journey South once again when I need more bodywork looking at.

Reply from Hall Auto Cosmetic Repair Ltd
Excellent job
Tim has sorted my car out twice now. He’s done a great job, cannot tell there was anything wrong. A great friendly guy who doesn’t rip you off. I would definitely go back and highly recommend to anyone.

Reply from Hall Auto Cosmetic Repair Ltd
Amazing work
After looking around and sending emails for prices etc to have work carried out on my car, Tim was the only person to ask to see my car. Once we discussed the work that I wanted doing the price was very reasonable and the best I had been given and there was a little more extra work and a couple of more add ons. So my car was booked in and during the work Tim kept me up to date with what had been done and timescale of the completion. My car looks amazing and if it had just come off the manufacturing line it looks brand new. I had a bonnet respray machine polish and replacement union jacks to the roof side and rear of the car the wing mirrors were also done. I cant thank Tim enough my car looks amazing I just want to drive it around and show it off to everyone

Reply from Hall Auto Cosmetic Repair Ltd
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
