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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the entire process smooth and easy. Many people highlight the exceptional service, noting that the company effectively handles claims with clear communication and regular updates, often leading to successful outcomes and compensation for past mis-sold shares. However, some people mentioned initial skepticism or concern when first contacted by the company, as they were unaware of potential claims or found the unsolicited contact somewhat disconcerting. Despite these initial reservations, these customers were ultimately satisfied with the results and the efficient handling of their cases.

What people talk about most

Claim

Customers consistently note positive experiences with claim. Many reviewers express delight with the... See more

Staff

Reviewers consistently express satisfaction with the staff. Customers frequently highlight the team's... See more

Service

Consumers find service to be positive, highlighting its professionalism, efficiency, and ease. Many reviewers... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and efficiency... See more

Customer communications

People report ambiguous experiences with contact. Many customers were initially skeptical or concerned when... See more

Based on these reviews

Rated 5 out of 5 stars

=I admit was quite sceptical about Hallbrook being successful in their claim for past mis sold shares and I nearly did not go ahead by accepting their offer as it was so many years ago. However, I w... See more

Rated 5 out of 5 stars

The sum of money I invested about 15 years ago I had written off after the company collapsed. It was only once Holbrook partners contacted me that I realised that maybe some recompense was possible.... See more

Rated 5 out of 5 stars

My experience with Hallbrook partners Ltd. I found the partner dealing with my claim to be extremely efficient, helpful, reliable and courteous. He kept me informed about delays and what else I s... See more

Rated 5 out of 5 stars

Hallbrook contacted my father about a possible claim and we got in touch not thinking it would go anywhere but they walked me through each step and we were successful in making the claim - much quick... See more


Company details

  1. Alternative Financial Service

Written by the company

Hallbrook provide industry leading claims management services to UK consumers of financial services. We have helped thousands of consumers recover more than £70million in compensation since 2010 for mis-sold financial services products and services. We are on your side!


Contact info

4.9

Excellent

TrustScore 5 out of 5

226 reviews

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Rated 5 out of 5 stars

Very professional company

Hallbrook Partners helped us to get money back which we had given up on. They are a very professional company, the staff are very polite and kept us informed every step of the way. They did all the work for us and we are very grateful to them. Thank you.

May 31, 2023
Unprompted review
Rated 4 out of 5 stars

Share deaShare Dealing. Some years ago a company rang me to say…

Some years ago a company rang me to say that I had answered their advert. After a lot of chat and nice compliments I was persuaded to buy some cheap shares. Soon they went up in value and so I decided to sell. But they persuaded me to hold on and of course they went down and I lost them. Hallbrook partners enabled me to get two thirds of my money back, and they did this with efficiency politeness, and integrity. I found someone in the money business that I could trust. PM Lushington

June 30, 2022
Unprompted review
Rated 5 out of 5 stars

From start to finish I have found…

From start to finish I have found Hallbrook Partners to be a professional informative and friendly firm to deal with. They handled my claim with out any problems and kept me well informed with the proceedings. Highly recommended and I would use them again with out hesitation.

January 27, 2023
Unprompted review
Rated 5 out of 5 stars

Hallbrook Partners

I recently used Hallbrook Partners to retrieve money that was scammed from me in a false investment scheme. I was very hesitant to use a third party to help me with something so personal, but Hallbrook Partners exceeded my expectations. They kept me up to date on the proceedings every step of the way and I was delighted to receive almost 85% of my money back. I could not be more pleased with the results. I would recommend Hallbrook Partners very highly for anyone who is looking for a professional, reliable and trustworthy company to help them in a difficult situation.

May 26, 2022
Unprompted review
Rated 5 out of 5 stars

An excellent claims service

Hallbrook & Partners are an excellent enterprise in dealing with financial claims. Some considerable time ago a financial company, which was registered in London, failed dramatically in an extremely complicated manner. The failed firm not only offered advice but directly arranged investments. Such failure caused a significant financial loss. Hallbrook were given the task of investigating this failure and pursuing the consequent involved and difficult claim under the Financial Services Compensation Scheme. The work done by Hallbrook was very intricate and involved and took many hours over several years. Hallbrook were extremely caring and attentive and did not once give up even though the claim was so intricate. The end result was a complete success: also at every point Hallbrook gave detailed client information.

March 30, 2023
Unprompted review
Rated 5 out of 5 stars

First class company

From the moment I was contacted by Edward, the expertise delivered by Hallbrook Partners has been first class.
Edward kept me informed at all stages and the result was far better than I had envisaged.
Excellent staff and company

May 16, 2023
Unprompted review
Rated 5 out of 5 stars

Recently widowed I had not been the…

Recently widowed I had not been the contact in the dealings which Hallbrook looked into on my behalf. At all times they were very understanding and really helpful. Any reservations I had at the outset were completely eradicated by the professionalism shown.

December 16, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Very professional company and a pleasure to deal with. Edward explained everything to me and helped get my case to a satisfactory conclusion.

June 1, 2022
Unprompted review
Rated 5 out of 5 stars

Competent and successful

I found Hallbrook to be a highly professional organisation in handling the issue of Direct Market Touch’s mismanagement of customers investments. The communications from Ashley Carroll, both verbal and in writing, were clear and accurate. No extravagant claims of performance were made. However the outcome was very satisfactory and I was very happy to recover my investment.

May 28, 2022
Unprompted review

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