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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, making the entire process smooth and easy. Many people highlight the exceptional service, noting that the company effectively handles claims with clear communication and regular updates, often leading to successful outcomes and compensation for past mis-sold shares. However, some people mentioned initial skepticism or concern when first contacted by the company, as they were unaware of potential claims or found the unsolicited contact somewhat disconcerting. Despite these initial reservations, these customers were ultimately satisfied with the results and the efficient handling of their cases.

What people talk about most

Claim

Customers consistently note positive experiences with claim. Many reviewers express delight with the... See more

Staff

Reviewers consistently express satisfaction with the staff. Customers frequently highlight the team's... See more

Service

Consumers find service to be positive, highlighting its professionalism, efficiency, and ease. Many reviewers... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and efficiency... See more

Customer communications

People report ambiguous experiences with contact. Many customers were initially skeptical or concerned when... See more

Based on these reviews

Rated 5 out of 5 stars

=I admit was quite sceptical about Hallbrook being successful in their claim for past mis sold shares and I nearly did not go ahead by accepting their offer as it was so many years ago. However, I w... See more

Rated 5 out of 5 stars

The sum of money I invested about 15 years ago I had written off after the company collapsed. It was only once Holbrook partners contacted me that I realised that maybe some recompense was possible.... See more

Rated 5 out of 5 stars

My experience with Hallbrook partners Ltd. I found the partner dealing with my claim to be extremely efficient, helpful, reliable and courteous. He kept me informed about delays and what else I s... See more

Rated 5 out of 5 stars

Hallbrook contacted my father about a possible claim and we got in touch not thinking it would go anywhere but they walked me through each step and we were successful in making the claim - much quick... See more


Company details

  1. Alternative Financial Service

Written by the company

Hallbrook provide industry leading claims management services to UK consumers of financial services. We have helped thousands of consumers recover more than £70million in compensation since 2010 for mis-sold financial services products and services. We are on your side!


Contact info

4.9

Excellent

TrustScore 5 out of 5

226 reviews

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Rated 5 out of 5 stars

Magnificent Win by Hallbrook & Partners

After a long running battle which included multiple rejections of my claim for compensation by a Financial Services body, I finally engaged the services of Hallbrook & Partners, specifically, Mr. Ewan Porter. The diligent case work done by Ewan and his persistence in not accepting the previous rejection cases presented by the Financial Services body resulted in a final successful claim and maximum compensation allowed. A magnificent result and justice was served.

September 13, 2023
Unprompted review
Rated 5 out of 5 stars

Great and stress free experience

Great company to do business with, totally stress free and very pleasant people to work with. I had thought it would be complicated to make my claim and I would not have done so without the professional help which I received. From the start to the finish Hallbrook Partners were amazing, they understood the problem and made the process very easy which resulted in a successful claim for the bad behaviour and financial loss which I had experienced.

September 4, 2023
Unprompted review
Rated 5 out of 5 stars

I had not I would recommend their services.

I had not considered that I might have a valid claim. Indeed my claim was declined when it was submitted.
I am sure that a number of other companies would at that stage just advised that they had done their best.
Hallbrook Partners told me that that they did not agree with their ruling and that they would appeal the decision. They did this and they proved successful. I would recommend their services which I would consider both honest and professional. They kept me advised of progress from start to finish.

August 16, 2023
Unprompted review
Rated 5 out of 5 stars

Pension fund

What can I say about hallbrook and parents apart from they are fantastic from start off the case to the end of the case they were brilliant delt with every thing possible and we were very grateful of ther service would definitely recommend them to everyone

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

A professional approach with a very positive outcome

Hallbrook cold-called me but luckily I listened and quickly realised they might have something to offer. They then emailed more details about a claim they could make on my behalf to the Financial Services Compensation Scheme for compensation for an investment I made nearly 20 years ago based on a published prospectus that contained promises that subsequently proved false and baseless. Hallbrook took a formal statement from me over the phone, added this to legal arguments they had already prepared and submitted a claim on my behalf. The FSCS assessed and agreed compensation within just a few weeks and paid Hallbrook who immediately paid me net of their fee which I had agreed in advance. The whole process was smooth, well explained, and I'm glad I paid attention to that first cold-call.

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

Handled our claim very professionally

Handled our claim very professionally, kept informed at every step, explained everything at each stage, greatly appreciated the time and effort it took to get our claim sorted successfully. Once claim was sorted money was in our account in a couple of days.
Cannot thank them enough, and would highly recommend.

June 23, 2023
Unprompted review
Rated 5 out of 5 stars

Hallbrook are excellent advisers

Hallbrook have been extremely helpful and understand the full end-to-end process in detail. I would urge anyone to take their advice as they helped me with a successful claim. I cannot recommend Edward enough, for his advice and guidance.

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

I was contacted by Hallbrook with a very happy result

I was contacted by Hallbrook with regards to some very old share dealings that I had long written off. After the initial call to arrange an appointment I had a telephone questionnaire and then simple forms to complete. They informed me of what would happen, how long it would take and then contacted me if and when necessary but not just for the sake of it. After about six months I received contact with a very satisfactory conclusion. I would thoroughly recommend them.

June 28, 2023
Unprompted review
Rated 5 out of 5 stars

Very professional service

If Hallbrooks hadnt handled my case I would never have received any money from my failed investment. Everything was handled very professionally and easy to follow.

June 23, 2023
Unprompted review
Rated 5 out of 5 stars

I was very happy with service i…

I was very happy with service i received. The gentleman I spoke to was very reassuring towards me and took time to listen to evert thing I had to say. He felt vert confident that I had a good case and he pursued it till the end. Keeping me informed at every step. I would highly recommend the company.

June 5, 2023
Unprompted review
Rated 5 out of 5 stars

Hallbrook Partners - highly recommended

Hallbrook Partners displayed immense professionalism, consideration and care towards my case every step of the way. The outcome was in our favor, notwithstanding their depth of knowledge in legal proceedings, process and compassion towards their clients. Their help and support was invaluable and I have no hesitation whatsoever in recommending their services, especially towards those that may be entitled to compensation from the UK Financial Services Compensation Scheme.

June 6, 2023
Unprompted review
Rated 5 out of 5 stars

Successful claims

Hallbrook have made a number of successful claims on my behalf and I can’t fault them, they keep you up to date with progress and are easy to deal with. I wouldn’t hesitate to use them again if the need arises.

June 5, 2023
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE

Hallbrook helped me receive compensation from the Financial Services Compensation Scheme. Excellent communications throughout and I'd confidently recommend their services to all.

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

Recovery of fraudulently lost money.

Company persisted in attempt to recover my investment funds despite problems put up by the FCA over a long period of time.
Company kept me informed at all times on the progress of the recovery claim even when progress looked very difficult.
The company had recovered money for me previously so I had confidence in their integrity, honesty and professional conduct. I had no fear of being scammed which is a massive issue these days!

May 31, 2023
Unprompted review
Rated 5 out of 5 stars

Results beyond expectations

I had given up on two lots of certain investments, as i had suspected i had been scammed & 'boiler roomed'.
But ... out of the gloom ... came Hallbrook Partners
...they wanted to represent me in claims !!!
With nothing to lose, i took the opportunity.
Great communications, great service, great results !!...patient and caring people.

September 1, 2022
Unprompted review

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