Hallcroft Finance Limited Reviews 185

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional professionalism, friendliness, and extensive knowledge, making the entire process feel straightforward and stress-free. Many people highlight the outstanding customer service, noting that the team goes above and beyond to provide reassurance, guidance, and support, answering all questions promptly and patiently. Consumers frequently mention the efficiency and ease of the service, with quick response times and clear communication contributing to a smooth user experience. Reviewers appreciate being kept updated throughout the process and commend the company for securing the best deals and simplifying complex situations.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the team for being helpful, efficient,... See more

Service

Consumers find service to be positive. Many reviewers highlight the quick, efficient, and stress-free... See more

Customer service

Clients share positive opinions on customer service. Many reviewers highlight the helpfulness, efficiency,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the quick and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as seamless, simple, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I can’t recommend Jayne and Allie highly enough! From start to finish, they were absolutely amazing incredibly professional, friendly, and always on hand to answer any questions I had. They made the w... See more

Rated 5 out of 5 stars

Our home was up for remortgage, and having been through the process of buying our first home, we weren't looking forward to going through renewing our mortgage. We also knew we weren't getting the bes... See more

Rated 5 out of 5 stars

John was friendly, knowledgable and patient throughout the full process. He explained everything at each stage, answered all my questions and provided the best advice. He kept me updated as better mor... See more

Rated 5 out of 5 stars

Matt W has been an absolute star throughout the process for myself as a first time buyer. 10/10. I felt supported throughout the whole process from start to completion date. Matt was honest, acc... See more


Company details

  1. Finance Broker
  2. Mortgage Broker

Written by the company

Hallcroft Finance was founded in 2010. In 2023, Hallcroft Finance expanded to open a Leeds Office and with this are now able to provide advice on mortgages, protection for personal clients and business clients, home insurance and buy to let mortgages. This is, of course, in addition to the provision of full-service debt advisory to property investors and developers throughout the UK and trading businesses. We have continued to grow through forming strategic partnerships with our client base and now offer our own source of funding and equity investment Our Offices are located in London, Leeds & Edinburgh and we have clients throughout the UK.


Contact info

4.9

Excellent

TrustScore 5 out of 5

185 reviews

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Rated 5 out of 5 stars

Jayne has been and is Amazing

Jayne has been and continues to be nothing short of amazing.

Helpful, informative, and always available.

We are first time buyers and know little of the process, but Jayne has made it so much clearer and easier. I'm not sure where we would be without her and all of Hallcroft Finance.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

We used Andrew at Hallcroft for our mortgage and cannot fault them at all. Everything was done fast and efficient with brilliant communication throughout. Would recommend highly Hallcroft

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

Hallcroft Finance - Residential Mortgage

Used Hallcroft for my residential mortgage. I could not have had a better experience. Andy Hardcastle was excellent from start to finish. He was very responsive, trustworthy and was able to secure me the best deal on the market. I would definitely recommend.

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

Stevie & Ally recently helped me with…

Stevie & Ally recently helped me with securing a new deal on my mortgage. I was worried as it was my first application after being self employed, however they were able to find me an affordable deal with a good rate. Communication was great throughout the proceee and it was really streamlined without hassle. They dealt with everything from start to finish and all I had to do was send a few documents. Thank you so much I would definitely recommend using them.

October 23, 2025
Unprompted review
Rated 5 out of 5 stars

John was fabulous

John was fabulous. He advised and supported our requests professionally and with our best intentions in mind. He is calm and always makes time for our questions. Thank you.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Mortgages

John is one of the most friendliest and genuine guys, with your best interest at heart.
He goes above and beyond his day to day job when trying to find the best mortgage deal for you.
I’ve used John for several years now and wouldn’t use anyone else.
I would 1000% recommend him when looking for a new product!

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Can’t recommend Jayne enough

Can’t recommend Jayne enough. Really lovely and helpful. Sorted everything for us and made it easy as we don’t have a lot of free time being new parents! Thank you Jayne

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

I required a specialist Mortgage…

I required a specialist Mortgage arrangement and was recommended to use the team at Hallcroft. Andrew and his team were clearly experienced and capable with navigating and arranging the required lending. Smooth, clear and concise. Made for a slick transaction and communicated throughout. Excellent outcome. Well done and much appreciated.

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

10/10.

Matt W has been an absolute star throughout the process for myself as a first time buyer. 10/10.

I felt supported throughout the whole process from start to completion date. Matt was honest, accommodating, polite and knowledgeable. He gave me confidence in the house buying process and answered any queries I had at a great pace. His support team were on hand and provided helpful assistance throughout.

I will 100% be using Hallcroft/Matt’s services in future!

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

First Class Experience

Jayne was highly knowledgeable about the market to deal with our unconventional situation. Her service was first rate. All of that was topped off with her friendly manner. Could not have had a better experience.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible team

Incredible team. I'm over the moon with how knowledgeable, dedicated, and responsive Hallcroft was collectively, but a huge individual thank you to Andi! Top man!

September 29, 2025
Unprompted review
Rated 5 out of 5 stars

John & Allie, The A-Team

A big thank you to John & Allie for all their help with our mortgage. As first-time buyers, they were so helpful, patient, and always quick to answer our questions. They made everything feel straightforward and stress-free. We really felt supported the whole way through and would happily recommend them.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Jayne has been amazing!!

Jayne has been amazing!! As a first time buyer I had absolutely no idea what I was doing and Jayne was so helpful, making sure to explain everything to me as we went along the process. Jayne was very efficient, keeping me regularly updated and replying to my queries very quickly. Couldn’t recommend her enough!!

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Matt and his team were instrumental in me being able to buy my dream apartment.

Throughout the entire process, they provided clear and precise information, and were always on hand should I have any queries.

Thank you so much for your support!

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent company

Excellent company. Swift and efficient. Did a remortgage in a couple of weeks. No fuss nothing hidden re fees. Will defiantly use again and recommend.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Andrew Hardcastle

This is the second time we have used Andrew for our mortgage needs and as always his advice, approach and overall professionalism was superb. I unequivocally recommend him and will continue to use his services in the future.

September 2, 2025
Unprompted review

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