I’ve been purchasing from HCL for years and thought I should provide some much deserved feedback. Orders are always shipped quickly and arrive often in 1-2 days. On placing my last order, I forgot to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fantastic service. Ordered lenses for an event and one was damaged. Staff went out of their way to ensure replacement in time. Great communication, excellent support. Highly recommended.
I’ve worn coloured contact lenses my whole life, and I bought three different pairs. The ones with the lizard shape are impossible to use — they’re too big and too thick, and every time I bli... See more
Bought a few pairs of contacts from them. They are very responsive and when I needed contacts on short notice they even let me collect. Comfortable contacts and a good color range
Company details
Written by the company
Halloween is not an ordinary day nor an everyday event. This day comes with a great deal of joy and is so full of energy and warmth. October 31st demands tremendous energy and enthusiasm. Not just this, but this day also gives you a chance to bring out the inner artist in you, which you have been suffocating for so long. This day is undoubtedly about celebrations. partying, food, and games, but along with that, it is also about a display of art and creativity. Halloween is celebrated by people across the globe. It was previously linked to religious obligations and thoughts, but now it is taken as a fun time by kids, teenagers, and adults alike. They cherish this night by putting on creepy and spooky costumes and going door-to-door to distribute or get candies and to prank and scare their friends, family, and neighbors. This eve is well known as a time of evils, spirits, devils, witches, goblins, ghouls, and ghosts. Most people think of Halloween as a harmless time of enjoyment and fun. On the contrary, another group of people considers it as ghastly and demonically inspired eve that should be avoided at all costs.
Contact info
12 Cleopatra Street, 3029, Tarneit, Australia
- 0450899518
- support@halloweencontactlenses.com.au
- halloweencontactlenses.com.au
4.4
Excellent
166 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My son loves it for his cosplay..good…
My son loves it for his cosplay..good quality contact lense ty..I definitely recommend! 👌
August 6, 2023
Customer service issue
I ordered two sets of lenses, yet only one was delivered. A phone call went to voicemail, I left a message and also filled in the contacts form on the website. So far there was no response to either.
July 31, 2023
The shipping was fast
The shipping was fast, contracts arrived safely packed in good condition
July 15, 2023
Amazing colour for contacts
Super fast delivery and the contacts looked even better then the pictures
June 10, 2023
Haven’t worn them yet but they look…
Haven’t worn them yet but they look good and arrived promptly.
May 13, 2023
Quick, quality, decent
I ordered the lenses through express post and they arrived within 2 days! I was thrilled they were so efficient!
The lenses themselves were decent and came with a good amount of saline, so I could make multiple attempts at getting them in (it's not easy for a first timer!)
April 9, 2023
Couldn’t feel them in there didn’t even…
Couldn’t feel them in there didn’t even notice and looked great!
March 27, 2023
Great products at a great price keeps…
Great products at a great price keeps me coming back for more
March 18, 2023
Reply from Halloween Contact Lenses
Hey Tanya,
Thanks for your review.
We are thrilled to have you as part of the HCL family! Thank you for sharing your kind words with us.
It means the world to us and to our entire team! We look forward to serving you again soon!
Regards,
Team HCL
Express post failure.
Express post — received item days after I was supposed to. Contacts were required for a movie. They did not arrive in time so I had to try and find others on shoot day. Extremely stressful.
March 19, 2023
Reply from Halloween Contact Lenses
Hi Lily, Extremely sorry for the delay caused by Australia post. We aim to ship our order with 24 hours on a business day. Unfortunately some times there can be unseen issues which can cause a delay. Please get in touch with us at support@halloweencontactlenses.com.au and we should be able to sort something out for you.
I ordered dark grey contacts
I ordered dark grey contacts, they came a very light grey and look un natural. I’ve messaged the company for a refund because they do are not the colour they are advertised for. I’ve received absolutely no reply and been left ignored
March 3, 2023
Reply from Halloween Contact Lenses
Hi Daniela, So sorry for the inconvenience. Please send us an email at support@halloweencontactlenses.com.au and we can help you out. Again sorry for not getting back in touch again quickly. Also with lens colours there might be a slight difference in colour based on your actual eye colour.
Lenses different sizes
The postage was good
But there was no indication the lenses were 3 months useage.
The lenses are one lense is bigger than the other making my eyes look wonky.
February 25, 2023
Reply from Halloween Contact Lenses
Hi Krisztian, So sorry for the inconvenience. Our lenses comes in different sizes and duration which is mentioned in our description. Please send us an email at support@halloweencontactlenses.com.au and we can help you with the correct size.
Cheers
Team HCL
The contacts were great!
The contacts were great! My eyes dried up a bit but it was my first time using them so I guess it's okay. They came on time in perfect condition and they looked so cool paired with my itachi costume. 10/10 would recommend.
February 20, 2023
Reply from Halloween Contact Lenses
Hey Fadi,
We are thrilled to have you as part of the HCL family! Thank you for sharing your kind words with us.
It means the world to us and to our entire team! We look forward to serving you again soon!
Regards,
Team HCL
As a first time on line shopper of your…
As a first time on line shopper of your site, I found the transaction went smoothly and delivery time was excellent.
October 31, 2022
Good product
December 9, 2022
I've been ordering the Emerald Green contacts for a few years. Very happy!
I've been ordering the Emerald Green contacts for a couple of years. Fabulous contact lenses! Enhanced my natural green eye colour (no one has noticed that I'm wearing contacts), they don't scratch so can wear all day or night and very quick delivery. Extremely happy.
November 29, 2022
I bought the lenses for travelling and…
I bought the lenses for travelling and took a long time to arrive.
December 23, 2022
Great product
Great product, quick delivery!!! Best quality I have dark brown eyes and I bought a greeeny blue they covered perfectly
December 7, 2022
Easy to order
Easy to order, great delivery time and product was as described and perfect.
October 29, 2022
A LITTLE TRICKY TO PUT IN AS THE KEPT…
A LITTLE TRICKY TO PUT IN AS THE KEPT FOLDING, BUT THEY WERE VERY COMFORTABLE TO WEAR ALL NIGHT & TO TAKE OUT
October 29, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.