I’ll start with a positive! The completed greenhouse is great! Very sturdy and a great size. The negatives are the instruction manual … what a joke! Missing steps, graphics that you can’t actually see... See more
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Halls is an old British company that has existed since 1936, and it was the first in the world to mass-produce greenhouses. Halls is closely associated with English gardening traditions and provides quality greenhouses at reasonable prices to this very day. The company offers a wide range of products and provides every opportunity to make your dream come true, regardless of whether you are a novice or an experienced gardener.
United Kingdom
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Replied to 95% of negative reviews
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I sought advice about the 4ft birdlip greenhouse in a very exposed windy position and decided to give it a go. It has withstood several named storms with flying colours. I also decided to enhance my shelving and the service I have received has been excellent. Many thanks. Recommended.

Reply from Hallsgreenhouses.com
I purchased a halls 12x8 greenhouse back in December 2021 which I erected in the spring 2022, it was the type with curved Perspex or acrylic eves, it was to replace a wooden one which had given good service for over 25 years.
Despite taking great care in erection which took me four days (I’ve been a tradesman for 50 years and believe very capable of most practical projects) the greenhouse has proved to be one of the worst purchases I have ever made, the aluminium bolts fixing the frame together eventually break due to movement stress, I have had four large glass panes disintegrate and now the whole gable end has been replaced with ply, the Perspex/acrylic eves buckle and are affected by UV light, the glass wire spring fixings turned out to be plated mild steel and not stainless, they have all needed replacement due to quickly rusting, I anticipate this greenhouse will not last ten years.
In all a very disappointing product which may be aesthetically pleasing when looking at a picture on the internet but certainly not robust and most certainly not worth the neck end of £2000,

Reply from Hallsgreenhouses.com
What a great company bought my greenhouse, it was missing a few pieces but the guy whom was employed to fit it who lives in the North West sorted things for us brilliant experience thank you so much.

Reply from Hallsgreenhouses.com
A quality product at a competitive price. We had a problem (our fault, not theirs) which was sorted quickly and with no quibbles. Very helpful and friendly customer service. Would very much recommend.

Reply from Hallsgreenhouses.com
I bought the silver aluminium poplar greenhouse with toughened glass, the base, glass capping and the two tier staging. I also purchased the installation as I couldn’t do this myself.
The greenhouse was erected by Halls fitter Phil Price, which took the day and it looked great on the day.
The following week it rained and the water was coming in through the vent window. I contacted Halls customer service . A gentleman answered and I explain about the leak and asked if the fitter could return to fix the problem .
The customer service agent said it was an entry level greenhouse and they do leak and I should put some mastic on it. His words not mine. I explained I couldn’t fix it and shouldn’t have to as the greenhouse was brand new. I ask once again for the fitter to come out and was told I would have to pay for the service. Why should I as I expect a reputable company to fix a new product.
So now I have a greenhouse where the water comes in and two buckets where my staging should be. So I can’t use the greenhouse.
All I can say about this company is the customer service is poor and obviously they are selling inferior products.
What was supposed to be something nice for myself has turned out to be a waste of £1395.65.
Poor show Halls, Juliana group.
Written by Christine Hickling

Reply from Hallsgreenhouses.com
We purchased a cube lean to greenhouse for my wife who is a wheelchair user and it was installed by a recommended installer. The install took less than a day and the finished product is excellent. The double doors and low threshold make access for a wheelchair easy. We previously had a Halls greenhouse for many years and were delighted to find the purchase was just what we wanted.

Reply from Hallsgreenhouses.com
If the Quilty of the product was as good as the Quilty of the phones service, they would be number 1. Hope I don't embarrass the receptionists R+R+A
I cannot tell you how much I love my Qube greenhouse.
I bought two, one is at the front of the house and the other will go in the garden. I think they look really elegant and modern. Something to admire rather than simply being functional.
The design also allows for far more space than a conventional greenhouse.
I had the misfortune this week to find aphids on my banana plants so bought a greenhouse garlic smoke and was really impressed that none of the smoke escaped at all so know that it will not let cold air in and will keep my plants much warmer than the previous greenhouse did that was here when I bought the house.
The customer service is really excellent from Halls and they been incredibly helpful so I can highly recommend the company to you and will definitely continue to purchase from them.

Reply from Hallsgreenhouses.com
Our new greenhouse arrived safe and sound and was built a week later by GBS. The greenhouse is perfect and the company that built it were excellent. Very happy, and delighted we used this company.

Reply from Hallsgreenhouses.com
GREAT CUSTOMER SERVICES PRODUCT PACKAGED WELL AND DELIVERED AS STATED CUSTOMER SERVICES ARE EASY TO CONTACT AND ARE VERY HELPFULL ON THE PHONE' INSTRUCTIONS SEEM A LITTLE BASIC BUT READ THEM OVER A FEW TIMES AND WATCH THEIR VIDEOS ON YOUTUBE AND THINGS BECOME MORE APPARENT

Reply from Hallsgreenhouses.com
Just finished assembling my Popular greenhouse and are very pleased with quality of it especially as I got it on offer. We found it easy to assemble when finally fathomed out the instructions and went up in 2 days. It's a lot better then my previous Crittall one. Surprised that they don't have there name on it any where for publicity.

Reply from Hallsgreenhouses.com
They made the buying a greenhouse for our oap complex easy and found them very helpful it arrived on time and dave put it up withgreat expertise very friendly and made our new greenhouse look stunning. Thanks to them best experience ever

Reply from Hallsgreenhouses.com
This company could not do enough to help and support me. Communication between myself & their team was courteous and efficient. I am truly grateful for their patience! I love my greenhouse & would definitely recommend potential customers to buy their greenhouses from them. Thank you

Reply from Hallsgreenhouses.com
I have purchased a Halls Cube Square greenhouse and have to say I have been very impressed with the customer service provided in particular by Rachael Philpot. She has been meticulous6 in her approach and information provided, helped with safe delivery and installation dates of my greenhouse. it has been a pleasure speaking to her.

Reply from Hallsgreenhouses.com
wow , my 6x8 halls burford with the customer service was spot on very friendly and fast to reply to any querys i had , very sturdy frame with the staging making even stronger , beautiful green colour very nice on the eyes very roomy , its every thing i wanted in a green house thank you ,

Reply from Hallsgreenhouses.com
I bought a Halls 10 x 8 Magnum greenhouse which was installed for me by Juliana’s recommended installer about a year ago.thrilled with it. One tempered glass pane shattered in the winter but was replaced with Rachel’s help. Recently a top window pane bolt sheared .. again Rachel came to the rescue provided replacement parts within days and John SCOTT a recommended installer sorted out the problem within a few days. Brilliant after sales service from all concerned. Many thanks.

Reply from Hallsgreenhouses.com
I have given an Overall grading of 4 Stars because of the help and advice given to me on a number of occasions. I would have given Rachel FIVE STARS if it was possible. I must say that the leaflet explaining how to erect the framework was lacking in detail e.g. NO written advice or explanation. There were gaps in the section which explained on which parts to line with the rubber [Part 411] The actual Wall Greenhouse will look very good WHEN is is fully completed! Might I suggest that there should be MORE videos [and of a higher standard] to show how to fit some of the parts are fitted together.

Reply from Hallsgreenhouses.com
Had a response to a query email within 10 minutes. Great service.

Reply from Hallsgreenhouses.com
Having contacted this firm to find a part for a 20 year old greenhouse. I was amazed to not only find they had the part and could help,but how brilliant the service, communication and delivery was. Really deserved of a five star rating.

Reply from Hallsgreenhouses.com
We bought the Cotswold Birdlip. It is stunning, well made and strong.
We fervently suggest that if you buy one, use their recommended installers - unless you are an experienced DIY enthusiast.
This is the mistake we made as we would have had to wait two months before an installer could book us in. So we used a local firm which was a disaster.
All the capping strips were installed back to front! We also had to disassemble and refit the doors.
We contacted the support team and spoke to Michael Butcher from technical support who was absolutely brilliant.
We sent photographs of the problem and he sent us a very detailed and comprehensive set of advice and instructions as to how to resolve the issue. We cannot thank Mike enough for his help.
This took us one day but the greenhouse is now perfect and full of plants. Thank you again Mike.

Reply from Hallsgreenhouses.com
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