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Hallstein Water Reviews 100

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its delicious, clean, and refreshing taste, often noting a significant difference compared to other waters. The quality of the water is frequently highlighted as exceptional, with many appreciating the commitment to purity and the use of glass bottles. The delivery service is also highly regarded for its efficiency, promptness, and careful packaging, ensuring products arrive in excellent condition. Reviewers are particularly impressed with the outstanding customer service, describing it as exceptional, friendly, responsive, and always willing to go above and beyond to resolve any issues. Though some customers occasionally experienced issues with damaged shipments or leaky bottles, the company's quick response and willingness to replace products were consistently praised. A few people also mentioned difficulties with the blue cap on some bottles or the size of certain products not fitting their space.

What people talk about most

Product

Clients share positive opinions on the product, with many praising the water's delicious, clean, and crisp... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the water's taste,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the stress-free... See more

Service

Users describe positive interactions with service. Consumers consistently praise the excellent service,... See more

Customer service

Customers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I truly enjoy the swatter. It’s a real treat. I’ve decided to do for myself. The taste is delicious and clean and crisp. The one thing that would make me not buy this water anymore is it’s very diffic... See more

Company replied

Rated 4 out of 5 stars

Love the taste of Hallstein Water. Would love it too if somehow the bottles could be recycled. May I please request that an easier method in removing the blue cap. The blue cap is not properly serr... See more

Company replied

Rated 4 out of 5 stars

Started off badly, unable to deliver, and double billed but eventually got it all sorted out and all is fine , love the water.

Rated 4 out of 5 stars

Been with H Water for some years now. Happy with their service including deliveries & attending to queries.

Company replied


Company details

  1. Bottled Water Supplier

About Hallstein Water

Written by the company

Perfected by Nature, Delivered to You

Drawn from a protected artesian aquifer 700 feet beneath the Dachstein Mountain in Austria, Hallstein emerges pure, untreated, and naturally contaminant free. Every drop already meets—or exceeds—lab standards at the source, so we never filter or chemically “enhance” it.

The result? pH 8.3 alkaline balance and sodium below 0.5 mg/L—ideal for countering modern acidic diets and supporting an active lifestyle. Total Dissolved Solids sit at just 83 mg/L, giving Hallstein its famously crisp, almost sweet finish, while dissolved oxygen of 10.8 mg/L helps you feel invigorated after every sip. Zero microplastics, Zero PFAS, and Zero contaminants.

Sourced in limited quantities, Hallstein is available exclusively online and select hospitality partners. Our family founded Hallstein after a decade-long search for “the perfect water” and defined eight stringent parameters—minerality, oxygen, pH, nitrate, sodium, hardness, saturation index, and purity—to guide every decision we make. Only one natural source ticked all eight boxes, and you’re holding it now.

Taste the difference that precision geology and uncompromising stewardship make, then share your own Hallstein experience below. Your review helps fellow health-seekers discover water the way nature intended—and keeps us striving to raise the standard, one bottle at a time. #DrinkBetter


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

100 reviews

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Replied to 100% of negative reviews

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Rated 4 out of 5 stars

Need a better pump

I truly enjoy the swatter. It’s a real treat. I’ve decided to do for myself. The taste is delicious and clean and crisp. The one thing that would make me not buy this water anymore is it’s very difficult to get this water out to drink without using the big expensive stand, you sell. unfortunately, in our kitchen, I do not have a space to set this large stand out. The hand pump I bought from you was a waste of money. It worked for about 15 gallon container and then stopped working so now I have to lug the big water jug out and fill various water containers. Easy to do.

April 24, 2026
Hallstein Water logo

Reply from Hallstein Water

Hi, thank you so much for the kind words about our water — we're thrilled you love the taste!

That said, we're sorry the hand pump let you down. A pump failing after just one 5-gallon jug is not acceptable, and we'd like to make that right. Please reach out to us directly at our contact email so we can send you a replacement or issue a refund for the pump.

We also hear you on the stand — it's not a practical solution for every kitchen. A few alternatives worth exploring: countertop dispensers that sit flat and don't require a stand. We can help you find some options; most online retailers have them.

Thanks again for sticking with us and for the honest feedback — it helps us improve.

Sincerely,
Your Hallstein Team

Rated 2 out of 5 stars

Not impressed with the water at 9.67 a…

Not impressed with the water at 9.67 a bottle;)

April 8, 2026
Hallstein Water logo

Reply from Hallstein Water

Thank you for the honest feedback. Hallstein isn’t the right fit for everyone — we a small company that bottles at the source, no treatment or processing, and a mineral profile dialed in for daily hydration. That specificity comes at a cost.

If the value didn’t land for you, we’d genuinely like to understand why — feel free to reach out directly at our contact email address. We stand behind what’s in the bottle and appreciate you giving it a try.

Sincerely,
Your Hallstein Team

Rated 5 out of 5 stars

I can’t say enough good things about…

I can’t say enough good things about Hallstein Water. What initially drew me in was the level of testing and commitment to purity, but what’s kept me is the experience of the water itself.

I discovered it through the Oasis App and haven’t looked back since. I now order both the bottles and the five-gallon format, and it has completely shifted my relationship to hydration.

I find myself drinking more, not out of discipline, but because the water is genuinely enjoyable. It tastes clean, balanced, and alive. Simply put, it tastes as water should.

The testing. The purity. The intention behind it.

Beyond the product, there’s a clear sense of integrity in how the company operates, and you can feel that in every sip. That combination of quality and intention is rare.

Hydration, for me, has become a practice, and Hallstein is a part of that. I've been a customer since 12/13/2024.

December 13, 2025
Rated 5 out of 5 stars

My order was charged in full and…

My order was charged in full and deliver consistently short. order and Pay 10 5 gallons and received 8 only

their response was outstanding corrected the problem in shipping complete the order and their follow up. was excellent. I would continue to purchase the product quality was and continue to be the best. I will continue to but their product without hesitation

March 18, 2026
Hallstein Water logo

Reply from Hallstein Water

Dear Abraham,
We certainly understand your frustration! Our team will be reaching out to make sure everything that is paid for is always delivered, whether that is because packages get lost in delivery, or otherwise.
If there are any issues in the future we hope you reach out to us directly at our contact email or phone number.
Sincerely,
Your Hallstein Team

Rated 5 out of 5 stars

The experience I had with this water is…

The experience I had with this water is great I wouldn’t change anything else about it, it’s great to drink anytime, anywhere, any place, doesn’t matter if it’s hot day or cold day or rainy day, any weather day doesn’t matter just drink one glass of water

March 17, 2026
Rated 1 out of 5 stars

One of the bottles contained visible…

One of the bottles contained visible white particles floating inside the water. Unfortunately, I had gifted this bottle to someone, and the appearance of the contents was extremely unpleasant and embarrassing. I was informed that it looked contaminated and unfit for consumption.
I would appreciate it if you could investigate this issue and provide an explanation. I would also like to request a refund or replacement for the defective product.

Please let me know if you require any additional details such as batch number, purchase location, or photographs.

I look forward to your prompt response

March 13, 2026
Hallstein Water logo

Reply from Hallstein Water

Dear Sefer,
Thank you for bringing this to our attention, and we sincerely apologize for the embarrassment this caused — especially as a gift.
We want to reassure you: what you observed are naturally occurring calcium carbonate particles, a characteristic (that occasionally happens) of our mineral-rich artesian water. Every batch undergoes rigorous testing and independent certification before release, and no contaminated product ever leaves our facility. That said, we completely understand that the visual appearance was unexpected and unpleasant.
We’d love to make this right. A replacement is already on its way. You’ll receive tracking information once it’s in the hands of the carrier.
If you’d like additional peace of mind, we’d welcome the batch number, purchase details, or any photos you have. This allows us to pull the corresponding test results and share them with you directly. You can send us that information on our contact email address.
Thank you for giving us the opportunity to address this — your experience matters to us.
Sincerely,
Your Hallstein Team

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