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Hallstein Water Reviews 100

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its delicious, clean, and refreshing taste, often noting a significant difference compared to other waters. The quality of the water is frequently highlighted as exceptional, with many appreciating the commitment to purity and the use of glass bottles. The delivery service is also highly regarded for its efficiency, promptness, and careful packaging, ensuring products arrive in excellent condition. Reviewers are particularly impressed with the outstanding customer service, describing it as exceptional, friendly, responsive, and always willing to go above and beyond to resolve any issues. Though some customers occasionally experienced issues with damaged shipments or leaky bottles, the company's quick response and willingness to replace products were consistently praised. A few people also mentioned difficulties with the blue cap on some bottles or the size of certain products not fitting their space.

What people talk about most

Product

Clients share positive opinions on the product, with many praising the water's delicious, clean, and crisp... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the water's taste,... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the stress-free... See more

Service

Users describe positive interactions with service. Consumers consistently praise the excellent service,... See more

Customer service

Customers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I truly enjoy the swatter. It’s a real treat. I’ve decided to do for myself. The taste is delicious and clean and crisp. The one thing that would make me not buy this water anymore is it’s very diffic... See more

Company replied

Rated 4 out of 5 stars

Love the taste of Hallstein Water. Would love it too if somehow the bottles could be recycled. May I please request that an easier method in removing the blue cap. The blue cap is not properly serr... See more

Company replied

Rated 4 out of 5 stars

Started off badly, unable to deliver, and double billed but eventually got it all sorted out and all is fine , love the water.

Rated 4 out of 5 stars

Been with H Water for some years now. Happy with their service including deliveries & attending to queries.

Company replied


Company details

  1. Bottled Water Supplier

About Hallstein Water

Written by the company

Perfected by Nature, Delivered to You

Drawn from a protected artesian aquifer 700 feet beneath the Dachstein Mountain in Austria, Hallstein emerges pure, untreated, and naturally contaminant free. Every drop already meets—or exceeds—lab standards at the source, so we never filter or chemically “enhance” it.

The result? pH 8.3 alkaline balance and sodium below 0.5 mg/L—ideal for countering modern acidic diets and supporting an active lifestyle. Total Dissolved Solids sit at just 83 mg/L, giving Hallstein its famously crisp, almost sweet finish, while dissolved oxygen of 10.8 mg/L helps you feel invigorated after every sip. Zero microplastics, Zero PFAS, and Zero contaminants.

Sourced in limited quantities, Hallstein is available exclusively online and select hospitality partners. Our family founded Hallstein after a decade-long search for “the perfect water” and defined eight stringent parameters—minerality, oxygen, pH, nitrate, sodium, hardness, saturation index, and purity—to guide every decision we make. Only one natural source ticked all eight boxes, and you’re holding it now.

Taste the difference that precision geology and uncompromising stewardship make, then share your own Hallstein experience below. Your review helps fellow health-seekers discover water the way nature intended—and keeps us striving to raise the standard, one bottle at a time. #DrinkBetter


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

100 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Our most precious resource

I am thrilled this family company went to the most beautiful ends of the earth to provide the best water in the world for those of us who take our water seriously. Water is our most valuable resource and pure water with high alkalinity is something I have searched for many years. This water is alive. I can taste and feel the difference.

October 15, 2025
Rated 3 out of 5 stars

When Hallstein heard that my delivery contained one bottle with a loosen bottle cap which leaked all over carton, they immediately responded with a new carton.

When Hallstein heard that my delivery contained one bottle which had
opened and leaked all over the carton, they immediately sent me a new carton.

Thank you so much for the quick response and excellent customer service.

October 9, 2025
Hallstein Water logo

Reply from Hallstein Water

Dear Catherine, in the future please let us know if there are any issues with a shipment. A replacement has been processed. We always replace any case that arrives damaged or otherwise not intact. We hope therefore you would reconsider your review. Sincerely, Your Hallstein Team.

Rated 1 out of 5 stars

No water came!😡

October 6, 2025
Hallstein Water logo

Reply from Hallstein Water

Dear Paula, we apologize for the oversight in replacing your packages! Replacements have been processed immediately - as we do for all of our clients where cases do not arrive (breakage or lost on the last-mile journey). We would hope that you would reconsider your review given that all your other shipments had arrived without issue. Thank you, Alexander Muhr CEO

Rated 5 out of 5 stars

Water is my only luxury skin care

Water is my luxury skin care. Love the idea that is possible to reach such most natural quality water whenever I need. I am a healer who’s guided others to healing themselves. With budgeting, I only use this water to drink first thing in the morning and at night before bed and on bedside. Water is the most essential part of my inner being. It’s a necessary luxury to give myself the purity and the nature form of love.
SP Crain Arnold

October 9, 2025
Rated 4 out of 5 stars

Love the taste of Hallstein Water

Love the taste of Hallstein Water. Would love it too if somehow the bottles could be recycled.
May I please request that an easier method in removing the blue cap. The blue cap is not properly serrated which makes it arduous to remove the cap entirely for my water dispenser which dispenses water from the bottom of the 5 gallon water bottle up to pour.

September 25, 2025
Hallstein Water logo

Reply from Hallstein Water

Thank you for your feedback! We will look into this with the manufacturer. In the process of bottling the forces of pressing the cap make it too weak to seal correctly. That being said, please send us an email with a request for a milled tool that makes the cap easier to take off, without having to use the perforation.

Rated 5 out of 5 stars

Hallstein Brings Joy

When I turn the corner to my apartment and am greeted by a big, blue box in front of my door, I never fail to smile. Hallstein keeps me healthy, hydrated and happy with its pure and unrivaled taste. The only downside to my Hallstein subscription is the knowledge of what water /could/ taste like when I drink from another source!

September 6, 2025
Rated 5 out of 5 stars

Great Customer Service

Recently UPS had a hiccup and my shipment of water was damaged. Both UPS and I contacted Hallstein. The customer service from Hallstein was flawless. Thank you for the expeditious and courteous resolution.

August 28, 2025
Rated 5 out of 5 stars

FANTASTIC water and excellent service!!

I LOVE the water immensely!! I appreciate the excellent service. Received one order separately and the customer service sent me another one. That one came with a soaked box around the box top because clearly the box had been dropped at some point on its journey. They checked with me about the delivery and immediately sent me another box. This one arrived perfect condition!!
THOUSANDS OF THANKS FOR GREAT WATER and EXCELLENT SERVICE!!

August 12, 2025
Rated 5 out of 5 stars

One of boxes was filled with broken…

One of boxes was filled with broken bottles and unusable. The company kindly replaced the damaged products.

July 2, 2025
Hallstein Water logo

Reply from Hallstein Water

Hello,
Thank you for your feedback. This can happen, just like with any shipment you receive via UPS or another last mile provider.
With all of our clients, we will ship replacements, which we have also processed for you. All you need to do is inform us.
We'd therefore request you revise your review.
Sincerely,
Alexander Muhr, CEO

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