Hallways Reviews 96

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

recently purchased a chair which before buying was given valuable advice from Peter on the sales team, followed in due course by a courtesy call from Phil on the transport team to agree a date for de... See more

Rated 4 out of 5 stars

The office chair that I bought was available from several suppliers but Hallways were competitively priced and local to me. The quality met my expectations and is much better than the old chair it re... See more

Rated 5 out of 5 stars

Hallways rescued us at the eleventh hour when a national supplier let us down. Not only did they provide all the furniture we needed, it was in fact better quality and better value than the order wh... See more

Rated 5 out of 5 stars

Jo and her staff were great from the very start. When I first approached Jo about our sale she was great at explaining everything and was very efficient getting the advert up and running as soon as we... See more

Company details

  1. Office Furniture Store

Information provided by various external sources

Trading for over 30 years, Hallways is Bournemouth's favourite office furniture supplier and manufacturer. Hallways has grown exponentially in recent years and is supplying the highest quality furniture to both the home and businesses all over the nation.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

96 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Replaced old chair

I replaced my old chair. Hallways purchase was painless. Delivery perfect. And I didn't realise just how awful my old chair was until the new one arrived!

September 5, 2024
Rated 5 out of 5 stars

Highly recommended

Jo and her staff were great from the very start. When I first approached Jo about our sale she was great at explaining everything and was very efficient getting the advert up and running as soon as we were ready. Jo was great at selling, it didn’t take long to get an offer despite putting it up just before Christmas. She’s very honest and approachable and answered any calls or messages very quickly and willing to go above and beyond to help. I would highly recommend Jo and her company.

July 18, 2024
Unprompted review
Rated 2 out of 5 stars

You changed the fititngs without…

You changed the fititngs without changing the instructions. It was impossible to put the desk together as per the instructions. When asked, you replied that the change only happened a week ago and you hadn't had time to reprint the instructions. Pathetic!

April 21, 2024
Rated 5 out of 5 stars

Office Chairs

The chairs were of good quality and reasonably priced. One of the chairs had a small tear in the fabric but a replacement was sent out very quickly.

February 19, 2024
Rated 3 out of 5 stars

The chair i purchased was perfect.

The chair i purchased was perfect & easy to assemble. My only complaint would be the delivery driver who was rude & lazy. I was in hospital 10 days earlier, but
the driver made me carry it from the road, stating it was to heavy for him.

October 22, 2023
Rated 5 out of 5 stars

Nice sturdy monitor stand

Nice sturdy monitor stand . Good price. Delivered on time on appointed day. Thanks.
Could you have done anything better ? No, other than the delivery chap was obviously having a bad day.

August 12, 2023
Rated 5 out of 5 stars

Where do I even begin with how good…

Where do I even begin with how good these people are. I WISH I knew about them sooner. Jo has been amazing since day one. She has literally contact me every day over the last 6 months with updates. She's not afraid to chase people for answers and has worked on her days off and evenings to progress our sale. I have used high street estate agents before, and they don't compare in the slightest. Our transaction has not been the smoothest (not due to Hallways) but Jo not only made sure we got the house of our dreams, but also that we sold our current house for a decent price. I cannot thank her and her team enough and I will continue to recommend her to everyone and anyone that will listen! Jo - you are amazing, professional, caring, driven, an amazing negotiator and you have bent over backwards for us and we will never forget it. From the bottom of our hearts - thank you.

January 13, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible customer journey experience

One of my worst buying experiences. I was told the chair I purchased was unavailable 14 days after I made payment (for an item showing as available on National Furniture Supplies). Another shipping disappointment followed after I picked a replacement chair and 28 days after I first placed the order I received a chair damaged during shipping (scuff marks on the leg).
Chair looks good but the disappointment takes the joy away.

February 26, 2021
Unprompted review
Rated 5 out of 5 stars

Great value

I was very wary of ordering a chair online as I had had a bad experience with a Chinese product that I had ordered from a certain well-known online shopping site. But Hallways delivered in one day just the products I was looking for -only minor problem being that metal looking parts of the chair were not metal but metallic-painted plastic, so perhaps, read product descriptions carefully (duh!). Other than that, I had an excellent experience. Thank you.

October 15, 2020
Unprompted review
Rated 5 out of 5 stars

Highly Recommended !!

An excellent service from initial contact to the delivery of goods. Shaun and the team were a pleasure to deal with and we will certainly be using Hallways in the very near future.

August 21, 2020
Unprompted review
Rated 5 out of 5 stars

Top notch customer care highly recommended!

I purchased an office chair from Hallways and it was delivered 1st thing Friday morning. The box containing the chair was badly damaged and there were no fixings or instructions in the box. I gave the office a call and they said not to worry and they would put a chair together for me and have it with me in the afternoon.
Absolutely top notch customer service, thanks very much for your help. I am VERY pleased with the chair.

June 21, 2020
Unprompted review
Rated 5 out of 5 stars

Look no further - Hallways do it all and at competitive prices.

I've been using Hallways for all my office furniture over the last 10 years. With every purchase, Shaun and his team are very helpful, price competitively and offer fast delivery. Hallways have my company's loyalty for many years to come. Even when you move your desks around and need an extra desk worktop to cut down, they came to my rescue. 5* service all round.

January 3, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look