Hampergifts.co.uk  Reviews 1,144

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting the appealing presentation and the thoughtful selection of items. Many appreciate the ease of ordering and the reliable delivery service, which often arrives on time and as requested, making it a convenient option for sending gifts, even from overseas. However, some people mentioned issues with delivery dates not being strictly adhered to, with some orders arriving earlier or later than scheduled. A few customers also expressed disappointment with the perceived quantity of contents in their hampers or the quality of certain items, such as chocolates being old or tasteless.

What people talk about most

Product

Consumers generally express satisfaction with the product offerings. Many reviewers praise the excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising prompt and safe deliveries,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent and... See more

Order

Users describe positive interactions with order. Customers found the ordering process simple and easy, even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering was ,simple, choices amazing. The hamper gift was delivered courteously and correctly. A photograph shows it as exactly as the company advertised , the comments from recipient and family rave... See more

Company replied

Rated 5 out of 5 stars

I trust this company immensely. They are reliable. Their products are excellent; the packaging is beautiful and they get the gifts to the recipient on time. I live in the U.S. so gifting to loved ones... See more

Rated 5 out of 5 stars

Sending surprise parcels from Australia to my friend overseas has become a little tradition-and this company never lets me down. Every delivery lands right on schedule, exactly as I requested, and th... See more

Company replied

Rated 5 out of 5 stars

We recently tried 3 hampers from HamperGifts and were genuinely impressed by the entire experience. The presentation of these hampers were beautifully designed—every item arranged with care and the ha... See more

Company replied


Company details

  1. Gift Basket Store
  2. Corporate Gift Supplier

Written by the company

Beautifully presented gift hampers from a family-run business with over 20 years experience. We offer gifting options for birthdays, anniversaries, corporate thank-you's, get well soon presents as well as seasonal gifts for Mother's Day, Father's Day, Valentines, Easter and of course Christmas. From our St Albans premises, we beautifully assemble every basket & box by hand to give them the real wow factor. We have 1000s of happy customers over 20+ years. It's simple to order our hampers from anywhere in the world. And we're always here to help straight away if you've got any questions or concerns. As a small family-run business, we care about every customer. Our gift hampers are bursting with delicious artisan products. Many are from small UK suppliers and have won coveted Great Taste Awards.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Fantastic products

Fantastic products, great quality!

April 22, 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Dear David
Thank you for your feedback on the Choc Lovers Hamper! We are delighted to hear it went down well!
We hope to see you again soon :)
Hampergifts Team

Rated 5 out of 5 stars

Delivered on time and was exaxtly what…

Delivered on time and was exaxtly what has been advertised online. Thanks for the great service!

April 21, 2026
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Reply from Hampergifts.co.uk

Dear Vanessa
Thank you for your feedback on the Best of British food hamper, we are delighted to hear it went down well!
We hope to see you again soon :)
Hampergifts Team

Rated 5 out of 5 stars

Awesome

Awesome treats
Beautiful package
Bought as a gift and the recipient was ecstatic

April 23, 2026
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Reply from Hampergifts.co.uk

Thank you so much for your lovely feedback on the Cookies & Cake Tower!

Rated 5 out of 5 stars

The recipient of the hamper that I…

The recipient of the hamper that I ordered, my daughter, was happy with the contents, which her family enjoyed.I was happy that it was delivered promptly and safely.As it was impossible for me to deliver it, this service was much appreciated.

April 22, 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you for your lovely feedback, we hope to see you again soon!

Rated 5 out of 5 stars

Exactly as advertised!

Ordering was ,simple, choices amazing. The hamper gift was delivered courteously and correctly. A photograph shows it as exactly as the company advertised , the comments from recipient and family rave over variety and quality of the boxes contents. Perfect for a convalescent. The price was good, the no delivery charge in mainland UK a very generous bonus. Keep up the good work... I'll be back!

April 24, 2026
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Reply from Hampergifts.co.uk

Thank you for your lovely feedback on the Cookies & Cake tower! We hope to see you again soon :)

Rated 5 out of 5 stars

On Time, Good Condition

Hamper was delivered on time and in good condition, though the selected delivery date was ignored and it was delivered a couple of days early. Luckily the recipient happened to be in!

April 24, 2026
Rated 5 out of 5 stars

Lovely gift and great service

Very happy with the service and product. The delivery of my gift was excellent, arrived on the correct day and was just as advertised on the website. Great communication from this company too. Would definitely recommend and I will be using again.

April 22, 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you so much for your feedback on the British Tower! We hope to see you again soon

Rated 5 out of 5 stars

delivery great

delivery great, hamper loved thank you

April 21, 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you for your feedback on the Choc Lovers Hamper!

Rated 2 out of 5 stars

My fiance received her basket and her…

My fiance received her basket and her first words were the only thing good were the baskets - chocolate old and tasteless and I am very disappointed with her feedback and won’t be buying here again - had such high hopes but very disappointed - nothing handmade

April 23, 2026
Unprompted review
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Dear Bret
Thank you for taking the time to leave your valuable feedback, it is very much appreciated.
We are very sorry to hear you were not happy with your order. A member of our customer services team will be in touch with you shortly in order to resolve this issue to your satisfaction.
In the meantime we have passed your comments onto our purchasing department for review. Thank you
Hampergifts Customer Care

Rated 5 out of 5 stars

Excellent service..Considering I live…

Excellent service..Considering I live in South Africa , and was ordering a gift for the UK , the process was easy and flawless..Keep up the good work...

April 12, 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you very much for your feedback,
We’re so happy to hear the hamper was well received.
Thanks again and hope to see you again soon!
Hampergifts.co.uk Team

Rated 5 out of 5 stars

Great company and a special thanks to…

Great company and a special thanks to Alex.
Gift was delivered on time as arranged and very well received
by my 90 year old aunt.
Highly recommend form Australia🇦🇺

April 8, 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you so much for your lovely feedback! We're delighted to hear your gift went down well with your Aunt

Rated 5 out of 5 stars

The items in the hamper were of…

The items in the hamper were of excellent quality and the service was fantastic. I ordered the wrong item and Alex took care of the return and reordering the correct item. Everything went smoothly and the recipient loved the gift. I strongly recommend it.

April 9, 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you very much for your feedback!
We’re so happy to hear the hamper was well received.
We hope to see you again soon :)
Hampergifts.co.uk Team

Rated 5 out of 5 stars

Communication was excellent

Communication was excellent - this was the first I've order "across the pond," and was very pleased.

April 8, 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you for your feedback!

Rated 4 out of 5 stars

Slightly disappointing content!

I was a little disappointed with the amount of content. But my daughter was delighted with the presentation. The typed message could have been bigger and in cursive or better presented. The delivery arrived as stated and the driver was friendly and neat and tidy in a nice vehicle! Thank you xx

April 10, 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Dear Carolyn , thank you for your valuable feedback and we will certainly look into the cursive option for the gift card. Best wishes, Hampergifts Team

Rated 5 out of 5 stars

The recipient of my gift hamper was…

The recipient of my gift hamper was blown away and loved her birthday present from the other side of the world.

April 8, 2026
Hampergifts.co.uk  logo

Reply from Hampergifts.co.uk

Thank you very much for your feedback!
We’re so happy to hear the hamper was well received.
We hope to see you again soon :)
Hampergifts.co.uk Team

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