Hampers Galore  Reviews 

2,236
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 49 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciated the quality and variety of products, finding the ordering process straightforward. People often noted fast and reliable delivery, leading to delighted recipients. However, some customers also noted significant issues with delivery, experiencing delays, non-delivery, and problems with tracking or advertised shipping. Reviewers also reported receiving incorrect or incomplete orders, with items often missing or swapped. Furthermore, many people were dissatisfied with the customer service, citing a lack of response to inquiries and complaints.

What people talk about most

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising extremely fast and... See more

Product

Consumers find product experiences to be ambiguous, with some reviewers praising the good value, quality, and... See more

Order

Customers consistently note ambiguous experiences with order, with many expressing frustration over... See more

Service

Reviewers mention ambiguous feedback about service, with some customers praising the quick and fabulous... See more

Response time

Users describe significant dissatisfaction with response times, frequently reporting a lack of communication... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very happy with the products and quality. Unfortunately the message I had written on the card was left blank and my brother and sister in-law were unaware the gift was from me, but they did appreciate... See more

Company replied

Rated 4 out of 5 stars

Lots of variety in choices. As it was my first time to order a hamper I thought it would come in a basket. The box is practical but not as attractive. Nice products inside. Kept getting emails for a r... See more

Company replied

Rated 4 out of 5 stars

Easy to use website. Great hampers available and personalisation options. Didn't get the 5 stars because they dont deliver on the weekend!

Company replied

Rated 4 out of 5 stars

Chould have a better range but ok. Good to send some realtives, Better to post than sort out in person

Company replied


Company details

  1. Food Products Supplier
  2. Candy Store
  3. Corporate Gift Supplier
  4. Gift Basket Store
  5. Gift Shop

About Hampers Galore

Written by the company

Making Moments Memorable

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Whether it’s for a loved one’s Birthday, an Anniversary, just to say Thank You or any Special Occasion, our wide range of gourmet Australian gift hampers are designed to delight and surprise!

Choose from our wide range of fine wines, gourmet foods, indulgent chocolates, beer and cider, whisky, our vegan and organic items, and many other exciting products, with next day delivery Australia wide.

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At Hampers Galore, we have new additions being constantly added to our range of scrumptious delights. We love creating gifting ideas to suit your every need! You can even Create Your Own Hampers and personalise items!

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Make sure you ride the polar express to our Christmas Gifts section dedicated to helping you spread joy amongst your loved ones in new, fun, and exciting ways. Or if you’re looking to thank your employees and clients to show them their cherished, stop by our Corporate Gifting section!

Shop through our range of Christmas gifts, gifts for him, gifts for her, gift hampers and corporate gift boxes. Our Australian gift hampers are the gift idea you are looking for! Take a look through our online store and discover new ways of gifting!

VISIT US TODAY


Contact info

3.6

Average

TrustScore 3.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 2 weeks

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3.6

All reviews

(2,236)

48 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The hampers are worth while and have…

The hampers are worth while and have enough variety. Deliveries are on time and tracking is very easy to see. Will use in the future again

December 12, 2024
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Reply from Hampers Galore

Thank you for your kind words! We're so pleased to hear that you found our hampers worthwhile and enjoyed the variety. It's great to know our delivery and tracking met your expectations. We look forward to serving you again in the future! 😊

Rated 4 out of 5 stars

Prompt delivery and great…

Prompt delivery and great presentation.... thankyou

February 27, 2025
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Reply from Hampers Galore

Thank you for your wonderful feedback! We're so pleased to hear that you were happy with the prompt delivery and presentation of your hamper.

We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Great choice and well priced

Easy to use and lots to choose from. I always use Hampers Galore for presents to our daughter In Australia.
Nice range of goods to choose from both edible and spa ranges. Plenty for all budgets.

March 3, 2025
Unprompted review
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Reply from Hampers Galore

Thank you for your kind words and for choosing Hampers Galore for your gifts! We're delighted to hear that you find our website easy to use and enjoy our range of hampers.

We truly appreciate your continued support and look forward to delivering more special gifts to your daughter in Australia.

Rated 1 out of 5 stars

Ordered Thursday night for same day…

Ordered Thursday night for same day delivery expecting it to arrive anytime Friday. Didn't come until Saturday morning.

February 13, 2025
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Reply from Hampers Galore

We sincerely apologise for the delay in your delivery. While we strive to meet our delivery timelines, unexpected delays can sometimes occur. We appreciate your patience and understanding.

Rated 4 out of 5 stars

Prompt delivery and great range of hampers

Prompt delivery easy to navigate the website, however I did email twice after ordering and did not receive a reply which was the only let down of the whole experience.

February 13, 2025
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Reply from Hampers Galore

Thank you for your feedback! We're glad you were happy with the delivery and ordering process. We sincerely apologise for the lack of response to your emails and will work on improving our communication. We appreciate your support!

Rated 1 out of 5 stars

I placed an order on the 30th January…

I placed an order on the 30th January 2025 to be delivered to my son and daughter in law on the 31st January as a thank you for taking me to the tennis. My order didn't arrive. It was sent to me (wrong address) 4 days late. My order included 2 bottles of very expensive wine which was delivered by Australia post. Package was hot on arrival. I requested for a new one to be sent to my son to which you agreed. 5 days later still no hamper delivered. Very frustrating and disappointed. After many phone calls and time frame I asked for a refund. The hamper was picked up and refund given. I would not recommend in my experience using Hampers Galore.

January 30, 2025
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Reply from Hampers Galore

We sincerely apologise for the experience you had with your order. We understand how frustrating this must have been and appreciate your feedback. While we regret that we were unable to meet your expectations on this occasion, we value all customer experiences and will continue working to improve our service.

— The Hampers Galore Team

Rated 5 out of 5 stars

Great products,most were delicious

Great products,most were delicious
All consumed within 4 days by my family

February 9, 2025
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Reply from Hampers Galore

Thank you for your wonderful review! We're thrilled to hear that you and your family enjoyed the products and that they were a hit. It’s always great to know our hampers bring joy. We hope to serve you again soon!

Rated 5 out of 5 stars
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Reply from Hampers Galore

Thank you for your feedback! We’re delighted to hear that your order arrived on time and in perfect condition. We appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Great choice and well priced

Easy to use and lots to choose from. I always use Hampers Galore for presents to our daughter In Australia.
Nice range of goods to choose from both edible and spa ranges. Plenty for all budgets.

February 7, 2025
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Reply from Hampers Galore

Thank you for your lovely feedback! We're so glad you find our website easy to use and enjoy our range of hampers. It’s wonderful to hear that you choose Hampers Galore for gifts for your daughter in Australia. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

The recipients were most pleased at my…

The recipients were most pleased at my choice of a gift. Thank you :)

February 4, 2025
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Reply from Hampers Galore

Thank you for your lovely feedback! We’re so happy to hear that the recipients loved your gift choice. It’s always great to know that our hampers help make special moments even better. We look forward to assisting you again in the future! 😊

Rated 5 out of 5 stars

First time user for non technology person!

I found the site easy to use especially for myself that isn’t computer savvy, I nice range to choose from and not badly priced, this was my first time using this site, my sister uses the website at least a dozen times a year, I am looking forward to my next purchase as we are already thinking of the next celebration family have coming up! Also exceptionally quick and efficient delivery service

February 10, 2025
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Reply from Hampers Galore

Thank you so much for your kind review! We’re thrilled to hear that you found the site easy to use and that you had a great experience with your first order. It's wonderful to know your sister is a regular customer and that you’re already looking forward to your next celebration! We’re also pleased to hear the delivery was quick and efficient. We can’t wait to assist with your next purchase! If you need anything else, don’t hesitate to reach out.

Rated 5 out of 5 stars

Easy to use

Easy to use, delivery as per chosen date or earlier and everything as described or even better looking than expected! Thanks! My husband enjoyed the hamper surprise for Valentine’s Day.

February 10, 2025
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Reply from Hampers Galore

Thank you so much for your lovely feedback! We're thrilled to hear that your husband enjoyed the hamper and that everything met your expectations. It's always a pleasure to know that the surprise made your Valentine's Day even more special.

We truly appreciate your support, and we look forward to assisting you with future orders.

Rated 5 out of 5 stars

Easy to use website with great products…

Easy to use website with great products and helpful on the phone.

January 30, 2025
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Reply from Hampers Galore

Thank you for your kind feedback! We're so glad to hear that you found our website easy to use and that our team was helpful over the phone. We always aim to make the shopping experience as smooth as possible.

If you need any further assistance or have any more questions, feel free to reach out!

Rated 1 out of 5 stars

I placed my order on a Thursday and…

I placed my order on a Thursday and chose and paid for same day delivery as I had a party on Friday that I was going to take the hampers to as a gift. I contacted the delivery team o. Friday to confirm that I would be receiving the hampers that day and they tracked it down and they confirmed that I would be receiving the hampers before 6pm. I waited and waited and no delivery and no gift to take to the party. It is now 2 days later and I still have received the package.
I understand sometimes deliveries are out of people’s hands however you should not offer a same day service and charge for it if it is not achievable. The fact that you pay extra for service that was not provided is not acceptable.
This has been a big let down. And will probably not purchase from you again. I noticed that also you don’t provide a refund for the shipping.

February 13, 2025
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Reply from Hampers Galore

We sincerely apologise for the delay with your order. We understand how disappointing this must have been, especially given the importance of the occasion.

Unfortunately, while we aim to fulfil same-day delivery, we rely on third-party couriers, and delays can sometimes occur. We truly regret that this happened in your case.

We will review this with our team and follow up with the courier regarding the delay. Please let us know if you need any further assistance.

Rated 5 out of 5 stars

Absolutely amazing from the start if…

Absolutely amazing from the start if purchase to arrival. Amazing box. A very happy man for his valentines day.
Amazingly presented. Will be ordering more when required.

February 12, 2025
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Reply from Hampers Galore

Thank you so much for your wonderful feedback! We're thrilled to hear that the gift made your Valentine's Day special. We're excited to serve you again whenever needed

Rated 5 out of 5 stars

Wife loved it...

February 12, 2025
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Reply from Hampers Galore

Thank you for your lovely feedback! We're so happy to hear your wife loved it. We look forward to serving you again!

Rated 1 out of 5 stars

I ordered the hamper 2 days prior to…

I ordered the hamper 2 days prior to valentine day, and did not arrive I am so disappointed.
I even chatted on line while making my order if it will arrive on time, and was assured it would.
Not a happy customer

February 12, 2025
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Reply from Hampers Galore

We sincerely apologise that your hamper did not arrive on time. We completely understand your disappointment, especially after being assured of timely delivery.

Unfortunately, due to the high volume of orders and courier delays during this busy period, some deliveries were affected. We truly regret that this happened in your case.

Please let us know if there’s anything we can do to assist you further.

Rated 1 out of 5 stars

Scam

Scam, don't give them your money. They didn't deliver anything and cancelled my order without explanation. Still waiting for the refund

February 12, 2025
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Reply from Hampers Galore

We sincerely apologise for your experience. We understand how disappointing this must be.

Please contact our customer service team, and they will be happy to assist you with this issue.

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