アメリカ携帯電話 ハナセル HanaCell Reviews 2,076

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Most cost-effective way to keep a JP cell number that I've found. There aren't a lot of options for non-residents to have a proper mobile phone number in Japan, but Hanacell is the one that makes... See more

Rated 1 out of 5 stars

The eSIM was properly installed and got bars but did not get any internet connection whatsoever. I left a google review which they responded (they somehow managed to delete it... can't find my rev... See more

Company replied

Rated 5 out of 5 stars

I'm korean traveler who loves Japan. With this Hanacell USIM, I can access to many Japanese-only services, such as ticket services(Lawson ticket, Ticketpia, E-plus, Movie ticket, TOHO CINEMA....).... See more

Rated 5 out of 5 stars

I always use Hanacell when I go back to Japan and need a cellphone number whenever booking a restaurant or a taxi. Sometimes I meet some trouble in Japan and I can only use a phone call for trouble sh... See more

Company details

  1. Cell Phone Store
  2. Electronics Store

Information provided by various external sources

在米日本人のための携帯電話サービスを提供しています。2017年で10周年を迎えました。(1)ハナセルのアメリカ携帯電話は、月額基本料$9.99から。いつでも無料で解約できるので、短期滞在や帰国日が未定の場合にも安心してご利用いただけます。日米へ送料無料。出発前に日本で手に入ります。(2)日本一時帰国向け携帯電話サービス「ジャパンSIMカード」は、使わない月は料金ゼロ。一時帰国中に利用した電話代、テキスト代、データ通信代だけでご利用いただけます。


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

The most convenient HanaCell

From applying to submitting supporting documents to actually getting the card, the entire process can be carried out online, which is very considerate.
Easy to use and a good company with credit.

December 21, 2022
Unprompted review
Rated 5 out of 5 stars

Very fast response

Very fast response. I got my SIM card within a week and I am very stratified with its service!

June 29, 2022
Unprompted review
Rated 5 out of 5 stars

So good!

It was inconvenient that I didn't get a phone number after I came to USA , but it was very helpful that they responded immediately after I applied.

April 15, 2022
Unprompted review
Rated 5 out of 5 stars

Why don't you use ハナセル/HanaCell ASAP ?

Please use HanaCell ASAP !
The set-up system is different from other carriers, but don't be anxious about it ! cause it is perfect in sim card, delivery, charges, and trusty customer service.
I can always catch the electric wave of T-mobile driving from Las Vegas to NYC, which is 3000km.

May 21, 2021
Unprompted review
Rated 5 out of 5 stars

This is amazing!

This is amazing!! I’ve used another company’s SIM but that was actually not good and expensive for a college student. Highly recommended for people who are figuring out SIM in the states.

February 13, 2021
Unprompted review
Rated 5 out of 5 stars

Save a lot of monthly bill.

My husband and I changed from American cellphone company to Hana cell and save almost $100 per month. Hanacell has 5 plans you can chose as your cellphone need. My plan is $9.99/ month. Yes! Literally $9.99 if you don’t use phone, but you can use unlimited text. I usually use text and don’t call or receive cellphone to talk. Occasionally, I use cellphone; it costs 0.27/min. My husband chose $29/mon; he can use unlimited date and text. That’s all we need and save a lot of monthly bill. Thank you, Hanacell!

October 23, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Care

Excellent Customer Care. Japan SIM card just arrived yesterday and installed it, President Ms.Yoshida emailed me often times to up date a progress, and make sure if I received SIM card. I have not used it yet, but I am sure it works well. Thank you Hanacell!

September 20, 2019
Unprompted review
Rated 5 out of 5 stars

Nice service

Hanacell is a great service for Japanese people. It’s easy to contract and Japanese staff is very kind even if you have a trouble. It’s also a good point that we can use this service no extra fee in Japan and a lot of countries.

August 22, 2019
Unprompted review
Rated 5 out of 5 stars

Very Easy to Understand

The explaination on their website is easy to undrestand. Very convinient since I received SIM at home in Japan and was able to start using SIM at the airport.

July 14, 2019
Unprompted review
Rated 4 out of 5 stars

Good for travelers

I used to use Softbank’s アメリカ放題, but I had problems with Sprint carrier and with going back and forth Japan and the U.S.
Also, I travel a lot, so I wanted a carrier that covers wide range of countries.
Then I found HanaCell. My Japanese friends in the U.S. were using this and found it really convenient.
I will be going to several countries this year and will be moving to Ghana next year, so I think HanaCell really covers my service needs.

May 15, 2019
Unprompted review
Rated 3 out of 5 stars

It will be my 1 year anniversary using…

It will be my 1 year anniversary using Hana Cell this year. First I used $49 plan and most recently upgraded to their new plan $59. X3 times more capacity so, I hope I don't see memory issues that I had before. Need more phone variation for Android would nice!

September 8, 2018
Unprompted review

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