Mark and colleague (Jay ? sorry) were professional, hard working and accommodating the entire day, rebuilding a collapsed rainwater drain that was leaking into the house foundations. They just got on... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First time I used this company. From the initial telephone contact with the office to completion, everything went almost smoothly! There was one problem. I was booked with an operative who had also... See more
Company replied
Handy Experts were the third company I had out to resolve an ongoing problem with my radiator. Where the other two companies failed, Handy Experts were able to identify a problem with the valve. Prob... See more
Company replied
I have used Handy Experts twice and have been very impressed on both occasions. It was easy to book someone, the price was fair and the work was done well. The plumber and electrician arrived on time... See more
Company replied
Company details
Written by the company
HandyExperts provides reliable, hassle-free property maintenance services across London and the surrounding areas. We specialise in everyday repair and maintenance work, including plumbing, electrics, heating, drainage, and general handyman services. Our focus is simple: make it easy for customers to get problems resolved quickly, professionally, and with minimal disruption. Whether it’s a small repair or a more involved job, we aim to deliver a smooth experience from first contact through to completion. We work with experienced, vetted tradespeople and take care of everything behind the scenes, so customers benefit from consistent communication, clear pricing, and dependable service. Our team is always on hand to manage jobs, answer questions, and ensure everything runs as it should. We pride ourselves on being efficient, dependable, and honest in the way we operate. Most of our work comes from repeat customers, landlords, and property managers who value a service they can rely on. All work carried out by HandyExperts is backed by our standard 6-month workmanship guarantee, giving customers added confidence and peace of mind. If you need help with a repair or maintenance issue, we’re here to help.
Contact info
Unit 107, 61 Victoria Road, KT6 4JX, London, United Kingdom
- 0330 912 2323
- info@handyexperts.co.uk
- handyexperts.co.uk
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hi was professional
Hi was professional. On time and very helpful especially in the ay area
July 24, 2024
Reply from HandyExperts
Hi Beverley,
Thanks for the review! That’s what we like to hear!! We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team
Good diagnosis
Responded very quickly; knew what to do and explained what he was doing as he went along.
July 23, 2024
Reply from HandyExperts
Hi Tony,
Thanks for taking the time to leave a review. It’s great to receive feedback like this and be able to let the team know their hard work has made such a positive difference.
Thanks for your valued custom.
The HandyExperts Team
Great service.
Prompt response and great communication. Organised a plumber very quickly and followed up.
July 15, 2024
Reply from HandyExperts
Hi there,
Thanks for the review! That’s what we like to hear!! The team will be so pleased to hear about this.
Thanks for your valued custom.
The HandyExperts Team
Friendly, punctual, helpful
Friendly, punctual, helpful. Managed to accommodate me when I was delayed for the appointment. Really glad to have found this firm.
July 18, 2024
Reply from HandyExperts
Hi Deborah,
We're happy you found us too, thanks for a lovely review! We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team
Job done, no hassle
Job arranged quickly, charges explained upfront, work done well and as scheduled.
July 17, 2024
Reply from HandyExperts
Hi Richard,
That's great review across the board, thanks so much for sharing your experience. We can’t wait to tell the team about this. Positive feedback always has a great impact here. It is much appreciated.
Thanks for your valued custom.
The HandyExperts Team
Good service
Over priced initially but actually work completed was good and the parts were included in the price , so a good service!
July 15, 2024
Reply from HandyExperts
Hi Tom,
Thank you for sharing this initial feedback, we hope that the quoted for follow up work exceeds your expectations and that the initial visit this review was for was to your satisfaction.
Thanks for your valued custom.
The HandyExperts Team
Three small electrical jobs
Three small electrical jobs (non-emergency) - helpful company, able to arrange an engineer quickly, he came on time, identified what to do and fixed the problems.
July 15, 2024
Reply from HandyExperts
Hi Rowland,
Thanks for taking the time to leave a review. It’s great to receive feedback. The team will be so pleased to hear about this.
Thanks for your valued custom.
The HandyExperts Team
A great and efficient service
A great and efficient service. The electrician was helpful, tidy and did a great job.
July 14, 2024
Reply from HandyExperts
Hi Lee-Ann,
Thanks for the review! That’s exactly what we like to hear!! We can’t wait to tell the team about this. Positive feedback always has a great impact here. It is much appreciated.
Thanks for your valued custom.
The HandyExperts Team
I am very disappointed with the service…
I am very disappointed with the service provided by Handy Experts. My experience has been nothing short of frustrating. Initially, I scheduled an appointment for moving a couple of electrical sockets, and everything seemed fine. However, the electrician kept changing the booking multiple times, making it extremely inconvenient for me.
First, the appointment was rescheduled at the last minute, and no reasonable explanation was given apart from an error they had made after i had taken time off to be at home for them. Then, after waiting another a few days for the next appointment booked, within the arrival time 8am-1pm the electrician called to say he would only be able to do part of the job that had been clearly specified and documented.
The lack of professionalism and respect for my time was evident. I had to take time off work and rearrange my schedule multiple times, only to be let down each time. This kind of service is unacceptable and unprofessional. To make it worse, the offered a meer £50 discount if i booked with them again or a £25 cash payment
I cannot recommend Handy Experts to anyone who values their time and expects reliable service. Save yourself the hassle and find someone else who respects their customers and keeps their commitments.
July 15, 2024
Unprompted review
Reply from HandyExperts
Hi Dinesh,
Thank you for your feedback, and we apologise for the inconvenience you experienced.
We understand the original appointment was booked for the same day, and we informed you of the unavailability as soon as possible within an hour of the booking. This was our error and we sincerely apologise for that. The appointment was rescheduled for the next available slot. The electrician called you ahead within the agreed time slot, however after a more technical discussion between yourselves it transpired that the job was more complex than initially expected, and you did not wish to proceed with the estimate provided.
We appreciate your feedback and are committed to improving our service. Please contact us directly if you have any further concerns.
Best wishes,
The HandyExperts Team
Reply from HandyExperts
Hi Ari,
Thanks for the review! That’s what we like to hear!! We can’t wait to tell the team about this. Positive feedback always has a great impact here. It is much appreciated.
Thanks for your valued custom.
The HandyExperts Team
prompt service confirmed everything by…
prompt service confirmed everything by email came in time and Richard the electrician was friendly and professional
July 10, 2024
Reply from HandyExperts
Hi Janet,
That's great to hear, thanks for this review. We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team
Prompt, friendly and efficient.
They replied to my request very promptly, were very friendly on the phone, clearly explained what the visit would involve and the costs and organised a visit for the next morning. The electrician arrived at the agreed time, was very polite and efficient, solved the problems, did an overall check and I felt assured that things were safe again.
July 3, 2024
Reply from HandyExperts
Hi Diane,
Thanks for the review! We really appreciate receiving feedback like this. We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team
Reply from HandyExperts
Hi Paul,
Thanks for taking the time to leave another review, we must have done well! Always great to have such positive comments to pass back to the team. They work hard for reviews like this.
Thanks for your valued custom.
The HandyExperts Team
replacing of alarmsQuick response from a very competent…
Quick response from a very competent efficient electrician
July 1, 2024
Reply from HandyExperts
Hi Morna,
Thanks for the review! That’s exactly what we want to hear!! We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team
Very professional and friendly person
Very professional and friendly person. Sorted out the problem and gave good advice too.
June 21, 2024
Reply from HandyExperts
Hi Siobhan,
Thank you again for another great review, all this positive feedback is great for the team.
Thanks for your valued custom.
The HandyExperts Team
Quick to resolve any post implementation issues
Initially, had an issue post implementation which HandyExperts were efficient to follow-up on. Ryan was then quick to come back & resolve.
June 18, 2024
Reply from HandyExperts
Hi Bhupainder,
Thanks for the review! That’s what we like to hear!! We will always come back to resolve any issues our customers may have with the work, it's part of the guarantee and we're glad you let us know so that you got the service we want you to have. We’ll pass your comments back to our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team
Fast service, tidy work, professional
Called on Thursday to get some radiators removed and puppies called, arranged for Tuesday first thing, plumber came at 0820, explained the job, plumber estimated time and got on with the job. He didn't stop, just kept gong. Bled the system, took the rads off, capped the pipes nicely, refilled system and checked.
Plumber was great.
Service was great.
June 11, 2024
Reply from HandyExperts
Hi Christopher,
What a superb review, thanks so much! We can’t wait to tell the team about this. Positive feedback always has a great impact here. It is much appreciated.
Thanks for your valued custom.
The HandyExperts Team
Reply from HandyExperts
Hi Dee,
Thanks for the great review! Always great to have such positive comments to pass back to the team. They work hard for reviews like this.
Thanks for your valued custom.
The HandyExperts Team
Good service and work quality
Great, efficient service. Michael was on time and the curtain rods went up quicky and very neatly.
We've used him before to hang pictures and mirrors and appreciated the quality of his work.
June 14, 2024
Reply from HandyExperts
Hi W V,
Thank you for using us again and taking the time to leave such a nice review. We’ll pass your comments back to Michael and the rest of our team. They’ll be delighted.
Thanks for your valued custom.
The HandyExperts Team
Would Recommend
Excellent. Fast response from customer service to get an electrician out to me in 24 hrs. Would recommend.
Thank you
June 14, 2024
Reply from HandyExperts
Hi Davinder,
Thank you so much, recommendations like this are super-appreciated. Always great to have such positive comments to pass back to the team. They work hard for reviews like this.
Thanks for your valued custom.
The HandyExperts Team
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